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Freshly

3.8

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Freshly Reviews Summary

Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.

service
456
value
406
shipping
377
returns
155
quality
390

We monitor reviews for authenticity

California
1 review
0 helpful votes
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More options please
April 24, 2020

While the food taste great there is not a lot of variety. I am bored of having to order the same things. I like the program and cost and again pleased with the taste but having a bigger selection would make me order more often.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Teri, thanks for your feedback. I'm happy to hear that you're enjoying the taste of our meals. We typically do update our menu once a week with one new meal, and update our current recipes often! I'll be sure to also pass along your thoughts to our chefs. With that said, I'll be reaching out privately to also try to help make this right! My apologies for any troubles, Teri!

Michigan
1 review
0 helpful votes
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Amazing!
April 22, 2020

I love freshly's selection and it's amazing overall. Would recommend their services to anyone who is busy and needs good, clean meals delivered to their doorstep

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Huy, thanks for your review. I'm happy to hear that you're enjoying our meals! I appreciate that you'd also recommend us! Thanks for being a part of Freshly!

Pennsylvania
3 reviews
0 helpful votes
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No Fuss Dinners
April 22, 2020

It's bad enough to be worried about the virus but guess what? You never have to worry about dinner now that Freshly Food Service is here. And just when you think you know your favorites they come out with a new selection to enjoy. Thank you Freshly for all your work to make life easier for me.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Dot, thanks for your feedback. I'm happy to hear that you're enjoying our meals and service! I appreciate you allowing us to cook for you. Thanks again, Dot!

Germany
1 review
0 helpful votes
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Bar None
April 22, 2020

Tried Freshly meals by reference from a friend of mine at work. I was very surprised by how delicious these meals are. Definitely does not have a "tv dinner" taste and feel. Ingredients are obviously fresh. All of the choices are wonderful. I have not had a meal I did not enjoy. Super easy. Super tasty. Convenient as all get out.

Date of experience: April 22, 2020
Florida
1 review
0 helpful votes
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Good easy to heat and eat meals.
April 22, 2020

The meals have shipped fast and arrived on time fresh and cold. Good selection to choose from. Very happy with service and food.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Catherine, thanks for your feedback. I'm happy to hear that you're enjoying our meals and service! Thanks for being a part of Freshly!

New Jersey
1 review
0 helpful votes
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Jeff's Review
April 24, 2020

Freshly is very timely and the options are pretty good. However, I'd still like to see more options including ones with more than just 40ish grams of protein for workouts. Also, some of the options are very inconsistent such as the buffalo chicken where the mashed potatoes/bacon often stick to the tray and are pretty gross, and the inclusion of tasteless sides such as beans or potatoes when it's usually unclear from the meal title alone that that's what will be included. It would be nice to maybe customize the secondary item/vegetable if possible.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Jeff, thanks for your review. I'm very sorry to hear about any troubles with your meals. I'll be sure to pass along your thoughts to our chefs, we're always looking to improve! We also update our menu and recipes often, hopefully we'll have some great options coming out soon. With that said, I'll be reaching out privately to let you know what I've done to help out! Thanks again, Jeff!

Pennsylvania
1 review
1 helpful vote
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Delicious meals
April 22, 2020

I've been a customer of Freshly for about 9 months; usually, I'm ordering 6 meals every other week. Since I don't eat animal meat, except the birds (chicken and turkey), I'm a little limited with my options. However, they have a good selection even for me and presentation is great. I really like Honey Mustard Chicken Bowl, Chicken and Spring Pea Risotto, also many others seasonal items; if possible please add more new items to choose from.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Victoria, thanks for your feedback. I'm happy to hear that you're enjoying our meals and our options that we offer! Thanks for being a part of Freshly!

Pennsylvania
1 review
0 helpful votes
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Excellent meals and service
April 22, 2020

Our experience with Freshly has been wonderful. Their attention to detail, selection, packaging, delivery, and taste are nothing short of perfection! Thank you Freshly and keep up the great work. Cheers to everyone involved in the process!

Date of experience: April 22, 2020
Cristin D. — Freshly Rep
over a year old

Hi Nita, thanks so much for the review and kind words! It sounds like we're a perfect fit for you and I hope you continue to enjoy week after week!

Utah
1 review
0 helpful votes
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Convenient and so delicious!
April 22, 2020

I decided to try Freshly after spending a year or two trying other food delivery/cook at home systems. They were much too time consuming and as a single person I had to eat every recipe two to three times. For roughly the same price per meal, I get a much more variety in my weekly meals and my time back! I would highly recommend Freshly to anyone!

Date of experience: April 22, 2020
Cristin D. — Freshly Rep
over a year old

Hi Lindy, thanks so much for taking the time to share your experience with us! I'm so delighted to hear we've been the perfect fit for you and I hope we can continue to wow you each and every week. If you ever need anything, you can chat with me directly at [email protected]. I'm always happy to help!

California
1 review
0 helpful votes
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My Freshly experience
April 22, 2020

I have been ordering Freshly for several months now. I enjoy them. They contain healthy ingredients and taste good. I love that they are low in calories.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Gerri, thanks for your feedback. I'm happy to hear you're enjoying your meals! I'm glad we're able to cook for you. Thanks for being a part of Freshly!

New York
1 review
0 helpful votes
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Delicious and easy
April 22, 2020

Freshly has been a huge blessing, especially during the coronavirus. They stay almost a week in the fridge, are made of super tasty wholesome ingredients, and cook in 2-3 minutes. They really are fantastic. 5-stars.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Nat, thanks for your feedback. I'm happy to hear that you're enjoying your meals, and that we're able to cook for you during these times! Thanks for being a part of Freshly!

Oklahoma
1 review
0 helpful votes
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Such a helpful convenience
April 22, 2020

Food arrives in a timely manner and most of the meals are quite good. I couldn't ask for a more convenient service. The food is so much better than just frozen entrees & have a reasonable calorie content and plenty of veges with each meal.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Jana, thanks for your feedback. I'm happy to hear that you're enjoying our meals! It sounds like we're a great fit for you! Thanks again, Jana.

California
1 review
0 helpful votes
Follow Nya Y.
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I started Freshly at a time I needed it most. Life seemed to be twice as busy as usual and it was helpful to have precooked meals ready to heat and serve. I like that I can freeze them and save them for a few extra days. There are a number of options and I found that the Chicken Tikka Masala and the Steak have the best flavors. After a few months, it could get tiresome to order the same meals, but I do appreciate that they're trying to add new dishes. The price point can be a challenge sometimes, but perhaps in the future there will a pricing structure for those that order frequently. I am concerned about the plastic in the packaging. It would be great to see more earth-friendly materials.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Nya, thanks for your feedback. I'm happy to hear that you're enjoying our meals! We do update our menu once a week with one new meal, but I'll be sure to pass along your thoughts to our chefs! We offer a referral discount whenever you refer friends and family, once they sign up you'll receive $10 off 2 deliveries. We are also always looking for ways to improve our packaging! Thanks again, Nya!

California
1 review
0 helpful votes
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Quality food
April 22, 2020

Most dinners that I had I enjoyed very much. I tend to like spicy food. My husband prefers food that are not very spicy.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Donna, thanks for your review. I'm happy to hear that you're enjoying your meals! We hope that we're a great fit for you and your husband. Thanks for being a part of Freshly!

Texas
1 review
0 helpful votes
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Great tasting meals
April 22, 2020

Quick and easy meals that are ready in minutes! After a busy day at work it's nice to have these readily available.

Date of experience: April 22, 2020
Georgia
1 review
0 helpful votes
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Tasty. Very very tasty
April 22, 2020

Love Freshly! I live alone and always have trouble grocery shopping/cooking for one. I was throwing out so much food. Freshly has helped by giving me an array of different food so I don't get bored.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Nicole, thanks for your feedback. I'm happy to hear that you're enjoying your meals! It sounds like we're a great fit. Thanks again, Nicole!

Georgia
1 review
0 helpful votes
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Delicious food!
April 22, 2020

It's hard to believe that food so convenient to serve tastes so good, but its the truth. It's nice to know that a Freshly Meal is waiting for me at the end of a long day.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Suzanne, thanks for your feedback. I'm happy to hear that you're enjoying our meals. I appreciate you allowing us to cook for you! Thanks again, Suzanne!

New Jersey
1 review
0 helpful votes
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Great meals
April 22, 2020

I have been very satisfied with my meals. They are easy to heat up and they taste great.

Date of experience: April 22, 2020
Florida
1 review
0 helpful votes
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So good!
April 22, 2020

Between the high quality of the meals & the price-point, I'd say Freshly offers an unbeatable deal. These meals have saved me so much time & stress. Plus their customer service is always really helpful & quick. Highly recommend.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Carolina, thanks for your feedback. I'm happy to hear that you're enjoying our meals! It sounds like we're a great fit for you. Thanks for being a part of Freshly!

South Carolina
1 review
0 helpful votes
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Fresh, Quick Meals
April 22, 2020

I have three small kids and tend to eat later at night after they are down to bed. I found myself eating less healthy options at night due to being tired and fatigued. The ease of heating up these meals help me to eat better. I also have been taking them to work, to curb the cost of eating out without a lot of meal prep or grocery shopping. It has been a good option for me.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Nate, thanks for your feedback. I'm happy to hear that you're enjoying our meals! I appreciate you allowing us to cook for you. Thanks again, Nate!

From the business

Healthy, gourmet, chef prepared meals delivered to your door.

How Freshly Works:

1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.

2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.

3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).

4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


freshly.com
Tempe, AZ, United States