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Freshly

3.8

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Freshly Reviews Summary

Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.

service
456
value
406
shipping
377
returns
155
quality
390

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Love them
April 22, 2020

I don't get them every week but when I do order them, Easy to order, Like to change mills up, they are taste, and being single easy to go home pop it in microwave and it done.

Date of experience: April 22, 2020
Cristin D. — Freshly Rep
over a year old

Hi Jeffrey, thanks for the review! It's great to hear you're loving our meals and service. Keep enjoying!

California
1 review
0 helpful votes
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Great meals, needs variety
June 12, 2020

Pros
Meals are shipped and delivered on schedule
Most meals with sausage or chicken are tasty

Would like to have more seafood options, less salty meals, larger protein size

Date of experience: April 22, 2020
New Hampshire
1 review
0 helpful votes
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Service and food
April 22, 2020

Service has been above average, and the food for the most part is great. There are meals I didn't care for, but that was my taste, not the quality of product. Servings are just right not too much, and not too little. Especially right now, it's nice not having to worry about dinner

Date of experience: April 22, 2020
Cristin D. — Freshly Rep
over a year old

Hi Jeff, thanks so much for your review! I'm so happy we could lend a hand and I hope our service can continue to be a great fit for you. If you have any specific feedback or even meal suggestions, just let me know at [email protected]. I'd love to hear your thoughts and share them with our chefs!

Pennsylvania
1 review
0 helpful votes
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Diversity of flavors
April 22, 2020

I have enjoyed sampling sever of the Freshly meals. I have been quite successful keeping calorie counts low without feeling a diminish in excitement of my taste buds. In addition, although the quantity of each serving looked smaller than the proportions, I customarily serve myself I regularly feel fully satisfied and do not look for more food after completing the Freshly serving. In my weekly selections I can include diverse kinds of protein including poultry: chicken and turkey as well as beef, cheeses, pork and beans. I would like to see more variety in seafood/fish offerings as currently there exists only one meal option that includes fish.

Date of experience: April 22, 2020
Cristin D. — Freshly Rep
over a year old

Hi Vera, I can't thank you enough for taking the time to review our meals and service - Your kind words are much appreciated! I'm so delighted to hear you're enjoying everything - It sounds like we're a perfect fit! Thanks again, and stay safe!

California
1 review
0 helpful votes
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Great product
April 22, 2020

I've really enjoyed my weeks of Freshly meals. I have lots of favorites. I love how they mix it up, and you get to choose each week. I don't love it when some of my favorites disappear.

Date of experience: April 22, 2020
Cristin D. — Freshly Rep
over a year old

Hi Gaylyn, thanks so much for sharing your review and experience with us! I'm so happy to hear you're loving our meals and that you even have Freshly faves! If there's something you'd like to see back on the menu, just let me know at [email protected]. I'd be happy to share your thoughts with our chefs!

Alabama
1 review
0 helpful votes
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Love Freshly!
April 22, 2020

I switched to Freshly after doing some at home meal kits and seeing a few positive reviews online for it. I like cooking, but I work long days and cooking is not necessarily relaxing for me. I was also looking to control my portion size and eat healthier. Freshly delivered. The food is absolutely delicious and once it's put on a plate, I feel like I made myself a home cooked meal. There are so many options in dishes to choose from and each one tastes fresh and flavorful. I also love how I can throw them in the freezer if I need to and they taste just as good! Freshly has simplified and improved my life without me feeling like I had to compromise anything.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Kate, thanks for your feedback. I'm so happy to hear you enjoyed our meals! It sounds like we're a great fit for you! Thanks again, Kate!

Arizona
1 review
0 helpful votes
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Freshly
April 24, 2020

The food is somewhat good. My biggest problem is with the delivery organization Freshly uses called "Ontrac". Ontrac doesn't have very reliable employees. Thank goodness Freshly is good about replacing the food that ONTRAC looses. Its sad that a delivery business (Ontrac) hires personnel that can't read, understand or follow directions. There are people that really need work, not sure why Ontrac hires unreliable employees that can't read or follow directions. Should stick to using Federal Express rather than unreliable Ontrac.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Tina, thanks for your feedback. I'm sorry to hear about your experience with receiving deliveries reliably. This is never our intention to not have your meals arrive on time. With that said, I'll be reaching out privately to see how I can help further! My apologies again, Tina.

Georgia
1 review
0 helpful votes
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I have enjoyed the meals and the variety. My favorite thing to get is the Cauliflower Bolognese. Everything is so flavorful and it is convenient.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Joi, thanks for your feedback. I'm happy to hear you're enjoying our meals! The Cauliflower Bolognese is one of my faves too. Thanks for being a part of Freshly!

Colorado
1 review
0 helpful votes
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This company is great for my family. I love these meals when I have to go to work. Its convenient and easy to cook up while away from home. Plus I save money and have something healthy to eat. My son enjoys the meals because they are easy to make and I know he's finally eating something healthy. My mom loves these meals when going out to work or just at home when we don't feel like cooking big meals for everyone. The company is responsive and accommodating, especially when deliveries don't always come through for weather reasons. Its nice to skip weeks for financial convenience and to try out new recipes that are provided on a rotational basis. I have suggested this company to coworkers and friends, especially if they have health issues, are single and don't like to cook. Overall, the company is doing a great job and my family greatly appreciate this service.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Christina, thanks for your feedback. I'm happy to hear that our meals are a great fit for you and your family! I appreciate you allowing us to cook for you. Thanks again, Christina!

Michigan
1 review
0 helpful votes
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Mostly Satified
April 22, 2020

Satisfied with delivery, quality of meals, ease of ordering
Wishing for more variety even if just pairing different sides with entrees

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Theresa, thanks for your feedback. I'm happy to hear that you're enjoying most of our meals! We do typically update our menu once a week with one new meal, and we update our recipes frequently. Keep an eye out for some new delicious additions! Thanks again, Theresa!

Pennsylvania
3 reviews
0 helpful votes
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Each meal has been an experience is great taste with healthy ingredients. The shipping is first-rate with an insulated box with recycle-friendly ice packs!
The prep meal programs offer good meals, but why not use one where the food is ready to heat and heat? That was our reason to try Freshly.
The food is outstanding with healthy calorie counts to make it even better. The meals are filling and so easy to heat. In less than 4 minutes, you have an expertly cooked meal ready to go. We've loved each one. There's nothing better or easier after a long, hard day at work then these Freshly meals. Thanks for keeping us satisfied all these weeks.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Donn, thanks for your feedback. I'm happy to hear that you're enjoying our meals! It sounds like we're a great fit for you. Thanks again, Donn!

New York
1 review
0 helpful votes
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A very satisfied customer
April 22, 2020

The food is healthy and consistently tastes great, the portion sizes are good, the price is right, and the convenience is unsurpassed. I highly recommend Freshly.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi D, thanks for your review. I'm so happy to hear that you're enjoying our meals and service! I appreciate you allowing us to cook for you. Thanks for being a part of Freshly!

Wisconsin
1 review
0 helpful votes
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Awesome Service
April 22, 2020

I really have enjoyed the meal variety, generally by the end of the the day I don't want to have to decide what to cook so this has worked out wonderfully for me.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Jay, thanks for your review. I'm so happy to hear that you're enjoying our meals! It sounds like we're a great fit! Thanks again, Jay.

Maryland
2 reviews
0 helpful votes
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Freshly Meals Have Been Delicious!
April 22, 2020

The meals have tasted great, been delivered on time, and are all meals ready to eat with two or three minutes in the microwave

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi William, thanks for your feedback. I'm happy to hear you're enjoying our meals and service! Thanks for being a part of Freshly!

California
1 review
0 helpful votes
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Top!
April 22, 2020

Always prompt, positive and very helpful/attentive! Stellar customer service!

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Maria, thanks for your feedback. I'm so happy to hear that your meals arrive safely and on time! We appreciate you being a part of Freshly!

Washington
1 review
0 helpful votes
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Thankful for your service
April 22, 2020

My son had a bad accident back in July of 2019. It left him bed ridden for months and we live across the country. We found this service on line and it has been a life saver. The meals are great! They are nutritious and actually tasty. The only recommendation I would have is to provide a few more beef options. Otherwise it has been a great experience and it's affordable too! Thanks for your service.

Date of experience: April 22, 2020
Michigan
1 review
0 helpful votes
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Tasty and Good Variety
April 22, 2020

I like the convenience of just being able to put the dinner in the microwave for two to three minutes and then enjoy a tasty, nutritious meal. I've been ordering from Freshly for the past six or seven months and I haven't been disappointed yet. They have a nice variety of meals and I have tried several of them. There's something for everybody.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Reginald, thanks for your feedback. I'm happy to hear that you're enjoying our meals! I sounds like we're a great fit. Thanks again, Reginald!

New Hampshire
1 review
0 helpful votes
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Review
April 22, 2020

Overall your variety and quality has been good, the vegetables do not fare as well. Mostly overcooked. The rice and legumes/beans do best. Maybe more seafood if it doesn't get too expensive.

Date of experience: April 22, 2020
Oregon
3 reviews
0 helpful votes
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Wonderful food, fully prepared
April 22, 2020

When a box of Freshly dinners arrive, I know I'll have wonderful flavors, fully prepared, and there is no cooking nor its cleanup involved. The dinners are ones I have chosen and now that I've been a customer for several years, I have my favorites. The boxes are well insulated and I check the temperature inside the box to make certain the meals have been cold all the way to my home. I live in central Oregon and it normally takes one extra day for them to arrive; only once did a shipment need to be replaced because it was too hot out and the shipment time was too long. Freshly promptly replaced the entire order. Great food, no cooking, no clean-up; excellent delivery service. What more could I ask for?

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Joan, thanks for your feedback. I'm happy to hear that you're enjoying our meals and service! It sounds like we're a great fit for you! Thank you for being a part of Freshly!

Florida
1 review
0 helpful votes
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Trainer
April 22, 2020

The food is good, but wish it was more filling. The taste is always good, though a little too much seasoning.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Tim, thanks for your feedback. I'm happy to hear you're enjoying the taste of our meals. We currently portion them to be around 12-15 ounces per meal. I'll be sure to pass along your thoughts to our chefs! Thanks again, Tim!

From the business

Healthy, gourmet, chef prepared meals delivered to your door.

How Freshly Works:

1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.

2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.

3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).

4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


freshly.com
Tempe, AZ, United States