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Fresh-Tops Reviews Summary
Fresh-Tops has 100 customer reviews and ranks 1952nd in the Women's Clothing category. Common review topics include customer service.
This site is sh*t. They steal the photos from other people/sites/shops and then they put a higher price on the "item". If your item ever arrives it's in poor quality and nothing like the photo. Do yourself a favor and never order from that site. It should be taken down!
It's been three months since I've ordered the clothing, and absolutely nothing, we emailed them and they did reply by saying the orders were backlogged, but it is truly ridiculous, we ordered in December and its now March and we haven't gotten the orders, hopefully its worth it, but I definitley will not be buying from here ever again.
I ordered a sweatshirt that says "Back at it again with the white vans". The shipping was very fast only a week and I was so excited. When I opened the package and looked, yeah it was what I ordered but it was a medium that didn't fit me at all and it was a Gildan brand! I paid $35 for a Gildan brand. I just emailed them and now to see what they are going to do. It's such a scam.
Took over two months to get our order. Every time I tried to call (during the site's posted hours) I got an automated message that they were not taking calls. Every time I emailed customer service I immediately got an automatic message back that said my order was already on the way even though UPS tracking clearly said otherwise. I feel very fortunate that I even got my order. Too bad too cause their shirts are super cute. They could actually be four times more successful if they just cared and hired a PR person who gave a d@m^
We ordered an adult, tie dye women's Nirvana shirt and what we received was a child's boy's shirt, about 4 sizes too small. Different neckline, different cute and different colors. We left numerous voicemails, emails and never hear back and we were stuck with this $20 shirt that no one could use! We will never shop with them again!
My daughter ordered two items and after months of waiting we finally received only one! I have tried to call the number and not in service. I have emailed 4 times and no one is getting back to me. Basically they stole $25 from my 12 year old! This company sucks. Does anyone know where we can file a complaint? I'm so angry.
YOU WILL GET YOUR ORDER. BUT NOT UNTIL MONTHS LATER. I ordered my sweater in October and just now got it today on February 13th. $#*!ing absurd. Don't do it at all. Its ridiculous.
I ordered 3 shirts and only got two of them. When I emailed them they kept saying it sent. They stopped responding and the said they'd refund me, but it's been a long time and I still haven't got my money back. Don't order from this website
I PLACED AN ORDER DEC 2015, IT'S NOW FEB 10 AND NOTHING. I HAVE SENT THEM 8 EMAILS, DM THEM ON INSTAGRAM LIKE THEY ASKED, I'VE SENT THEM MESSAGES VIA FB, AND STILL NOTHING. I WILL TAKE IT UPON MYSELF TO SPLATTER THEIR WEBSITE ALL OVER SOCIAL MEDIA TO MAKE SURE EVERYONE IS AWAY THIS IS A FRAUD COMPANY.
FYI THEIR NUMBER IS NO LONGER IN SERVICE.
Its sucks i waited 2 months for this and i ordered a size small and when i got the package came and the shirt looked like a large and it didn't fit im pretty sure it would fit my dad better than me but anyways i called the top guy(sorry guys i dont remember his number but if you look in yahoo it will have his number) i gave him my order package he said he call me in a week it been 3 weeks and still no answer and the worst thing is it cost me 20 like im pretty sure that a fraud thankfully i only ordered one thing but still money money and i couldn't get my money back like honestly once i ordered a lot of stuff from this online store trends gal and it was cheap it wasn't the best quality but like a shirt cost me 3 dollars and it got my size write and everything the package was little delayed but not as delayed as fresh-tops and this the trends-gal package came from china and fresh-tops is from Nevadag so whats your excuse fresh-tops! (as you can tell im furious
Brutal service. We ordered 3 items on Dec. 3,2015. It is now Feb. 6,2016, and we are still waiting. They completely missed Christmas, and now it's just a waiting game.
MY DAUGHTER SPENT ALL HER CHRISTMAS MONEY BUYING SWEATSHIRTS AND NOT ONLY DID IT TAKE ALMOST 2 MONTHS TO GET PACKAGE BUT ONE ITEM WAS NOT IN PACKAGE! THEY NEED TO SHUT DOWN WEBSITE! WORST BUSINESS EVER!
I ordered a hotline bling sweater for my best friend fro christmas 2 weeks before christmas thinking maybe it would be like a week late or something but no ITS BEEN 2 MONTHS! I understand i live in canada and thats far but when i ordered from victorias secret it took like 2 weeks so if u live in canada or need to get something asap then DO NOT order from here. Either way you could probably make their items on your own anyway. Still waiting to receive my sweater so wish me luck aha
Placed an order on December 6,2016 received it February 1,2016. Not at all what was on the website. Scam! Please avoid this company!
My daughter ordered a Hoodie sweatshirt from Fresh-Tops website on December 25,2015. She ordered it as a Guest on their website. They emailed her the Order Confirmation # and said it was on back order. They deducted the $30.00 off of my credit card right away. Today it is February 1,2016 and her order has been in "pre-shipment" mode since January 8,2016 according to the usps tracking #. They have a automated email response which keeps saying the same thing. Do not buy from this company!
THEY PRACTICE UNFAIR LABOR LAWS! SEE THE BBB REVIEWS AND REVIEW EVERY REVIEW ONLINE... NOT ONLY DO THEY NOT GIVE YOU A QUALITY PRODUCT BUT ALSO TREAT EMPLOYEES THE WAY THEY SHOULD.
The website pictures look nothing like the crap I received! What a bull$#*! $#*! company! It took me a month and a half to get 8 shirts too! Stay away from this company
His name is Nile Cambridge and they are located t 4545 W reno suite b5 in Las Vegas Nevada. His personal cell phone number is *******047
After christmas I had done some online shopping, and I remembered, Fresh Tops, the store the school girls were raving about! I spent $83 on three shirts a bag and a button, I had ordered these on 1/9 and just now on 1/22 I had received it. Expecting it to be a big box or bag, I was handed a small bag. I opened it and it was ONE of my shirts and with it my so-called "button", it was just a piece of paper with what the button had on it in the picture. So now I am missing my other two shirts and my bag. They sent me $26 of what i bought, and if they are not going to send me my bag and shirts, I will demand my $57 back! I am NEVER shopping here again! Even after i purchased my order I checked these reviews and thought it was all fake, but I was WRONG! NEVER EVER SHOP HERE!
They dont know how to run a business! They dont even ship the whole shipment out. They take your money ASAP, but if you get your package who knows! The product and quality is to be determined depending if you order the right things. They dont care of the fact if you even receive your items as long as they took your money there good! Dont get me started on the tracking they create the label two months in advance just so you get the tracking confirmation then your package disappears...
