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FreeShipping

1.6

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FreeShipping Reviews Summary

FreeShipping has a rating of 1.6 stars from 753 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FreeShipping most frequently mention credit card, customer service and monthly fee. FreeShipping ranks 395th among Shipping sites.

service
139
value
136
shipping
106
returns
105
quality
116

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Massachusetts
1 review
1 helpful vote
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Scandalous
January 6, 2022

$15 cash back turns into $15 maybe but after they charge $2 for 7 day membership then another $13.99 per month after. Not worth it. Thanks for wasting my time

Date of experience: January 5, 2022
North Carolina
1 review
0 helpful votes
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Scam
December 18, 2021

Hides membership and can be accidentally signed up for. Sends only one email and then avoids contact. The goal is to leech money every month without you noticing the charges. Total trash, avoid at all costs.

Date of experience: December 18, 2021
Pakistan
2 reviews
2 helpful votes
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They ask for credit card information and deduct money from your account. They trick you into giving $10 cashback. Never use this.

Date of experience: December 8, 2021
Missouri
1 review
3 helpful votes
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Worthless junkies... they rip you off by charging every month and initally will allow you and when you make more purchase that gives you more cashback... they block your account without any notice and will give all blame reasons like multiple accounts... they don't have an option to enroll with old account in their site. They steal people money but getting their commissions for the customer's purchase and denying cashback for end user. Such a SHAME on you...

Date of experience: December 6, 2021
Tennessee
5 reviews
4 helpful votes
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This site sent an email like it was a company I ordered from not long ago and said I had a discount on my shipping costs and 15% off my next order. After taking my name, address, email, and card number for refund. They tried to charge me two dollars ($2.00).
Then a easy cancelation email that takes you to cancelhero.com and for ($37.00) thirty seven dollars they will cancel the two dollars.
WHAT A SCAM FROM BOTH SITES.

Date of experience: November 28, 2021
Massachusetts
3 reviews
0 helpful votes
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This company is a complete scam, whose purpose is to ripoff costumers, when I say rip off it is real. This company hides small charges and do not conduct internal financial auditing in order to be fear with customers, instead, they keep charging customers every month for many years, and the consumer may oversee these small charges in the credit card statements to get by unnoticed for years. I do hope that someone out there in the legal domain can investigate and audit this company, indeed, Reshipping.com grants a class-action law suit for stealing billions of dollars to innocent consumers out there.

Date of experience: November 18, 2021
Canada
1 review
0 helpful votes
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An Intentional Scam
October 23, 2021

Apparently I signed up for this site two years ago. I vaguely remember doing this, but I don't exactly remember the details of how or why I got to the site. What I do know is that I would not have signed up knowingly to a $13 USD per month subscription for a cash back service- especially when I don't really shop at their retailers. Well how about that, I just discovered that these scammers have been charging me monthly for two years, stealing almost $400 CND from me without ever seeing any cash back. Joke is on me for not watching my credit card statement closely enough, I guess. I searched my emails and the only message I ever got from them was the initial welcome email. No monthly promotions, no notifications of new cash back offers, no "we miss you" marketing, no statements on my membership- which I get from every other service I have ever subscribed to. If I had gotten any communications from them over time I would have been more aware and on top of this. I truly think this is intentional, they are hoping you will sign up and forget like I did. They stay quiet and collect your money. Please learn from my mistake, run away from this site and don't look back.

Date of experience: October 23, 2021
Tennessee
3 reviews
3 helpful votes
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Total joke of a business. I opened an account last year and then made a couple purchase, for my cashback then closed it to avoid paying the fee. More than a year later, I open an account again to take advantage of the cashback on a new purchase. After making the purchase, they closed the account without warning. The excuse was that "I already had an account so I can't have more than one per household". Nowhere was there an option to "re open" the old account that was cancelled so, of course, I had to create a new one. In the end I lost a lot of cashback and u can bet they kept it all for themselves. What a joke of a company. They customer support is outsourced and are of zero help. Reported to various agencies.

Date of experience: October 22, 2021
Georgia
1 review
0 helpful votes
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They are taking advantage cause they sneak their add over laget companies and makes you think its part of that compny but is not

Date of experience: October 11, 2021
New York
1 review
0 helpful votes
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SCAM
October 8, 2021

Ordered from NFL.com and Proozy.com the first time I noticed something on my credit card account called freeshipping.com charging me for $2.00 then for 2 months after $13.00 EACH month... I emailed whatever this "company" is and said cancel this and DO NOT ever charge my card again. Then today I placed an order for Christmas at Proozy and at check out it said free shipping and the circle was filled in already so I thought I just qualified for free shipping as it said NOTHING else. Some how this Freeshipping.com tricks you into some sort of commitment you never sign up for! I will NEVER intentionally use them with this trickery! Thieves doing a scam side business! And you better refund my money too! Luckily I caught it this time round! I'd give you zero stars you suck so bad! And I'm pissed!

Date of experience: October 7, 2021
New Jersey
2 reviews
0 helpful votes
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Worst customer service
October 1, 2021

I saw 2 payments taken from my account. Called and spoke with a guy just now who was rude and would not allow me to complete a sentence. Stated he did a refund. I tried asking if refund was for both payments and he ended the call. How can you take money from my account and I did not even give you my banking info. My info is on Groupon. Not your site. Bunk of crooks.

Date of experience: October 1, 2021
Canada
4 reviews
6 helpful votes
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SCAM
September 23, 2021

I cannot express how I am moved and I have the feeling that I have been deceived.
In 2015, I bought a dog sled, which offered free delivery. After 6 years, it turned out that I pay a subscription of $ 16 a month! 108 months!
I tried to claim it, I got a refund for 6 months, but 102 months are covered with silence. None contacts me! None has nothing to say? Over a $1000 from my pocket was stolen!
Is that a business or a scam?

Date of experience: September 22, 2021
Illinois
1 review
0 helpful votes
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Monthly scam
September 15, 2021

I just realized I was being billed $12.97 monthly freeshipping.com. When I called them, they said that I had signed up for this on ebay in 2018. I have absolutely no recollection of this and I doubt that it is true.

Date of experience: September 15, 2021
Florida
1 review
2 helpful votes
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Great premise, but the execution and customer service are deplorable. Don't bother with this site unless you are prepared to spend many, many hours tracking your orders, receipts, and their so-called cash backs and accounting. I wrote literally hundreds of emails--sent documentation over and over again--only to have many legitimate purchases declined for cash back as promised. 10% is a great cash back, but only IF you get paid. Don't waste your time.

Date of experience: September 8, 2021
Nevada
1 review
1 helpful vote
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Unknown Subscription
August 20, 2021

I've been billed for this service for some time. I have no idea what it's for. I've asked them and all they say is that I've cancelled my membership. I never knew I had a membership. I've asked what it's for, but they don't respond. I had free shipping through WalMart, but it was cancelled months ago. Other than that, I truly have no idea why they're billing me and if it was for WalMart, they have continued to bill me after it was cancelled. But, I don't know for sure what it's for.

Date of experience: August 20, 2021
Florida
1 review
1 helpful vote
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Interesting; after I complained about what I thought was a scam charge on my credit card by freeshipping.com, a few hours later I received emails from the company to tell me they had reversed the charges on my credit card which I had already reported to the credit card company as a fraudulent charge and which required me to have a new credit card issued. Not sure what to conclude from that but I have a few ideas

Date of experience: August 1, 2021
North Carolina
1 review
0 helpful votes
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I would have given them zero stars but that wasn't an option. What this company likes to do is kick you out of your account once you have earned any large amount of cash back. You would think that a company that charges 13 dollars a month would be ran better. And when you contact customer service it might take up to 6 days to get a reply! They don't deserve to be in business! And i only had multiple accounts because they pull the same garbage the first time i had an account!

Date of experience: July 19, 2021
Ohio
1 review
1 helpful vote
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What even is this.
July 17, 2021

I don't know what I've signed up for or how this has my account info but I was just now able to cancel my "membership" that I don't even remember signing up for. I even called my bank to figure out where this transaction was coming from every month and the only thing they could do was cancel my card until I figured out it was coming from this website. This sight is useless and a huge scam.

Date of experience: July 17, 2021
Utah
1 review
0 helpful votes
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This is the stupidest idea EVER! Why pay $13 a month for NOTHING? I was never sent the $10 rebate that I was supposed to get from a Monoprice order that I placed that "Free"shipping.com claimed they would rebate but NEVER did and I am being charged $13 a month for this "service". WHY would ANYONE pay $13 a month for a service that provides NOTHING?

Date of experience: July 14, 2021
Massachusetts
1 review
2 helpful votes
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SCAM BEWARE
July 13, 2021

They tried to sneak $15 out of my account and claimed a monthly membership after 7 days! This site is a complete scam! Shame on parts geek for partnering with them!

Date of experience: July 13, 2021