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I wrote an earlier post about being scammed out of $204. Freeshipping.com and Proflowers both contacted me. Free shipping.com DID refund my money. I will still say, read the fine print and it should be OBVIOUS when ordering from ProFlowers and signing up for a rebate that your are PASSED to Freeshipping.com But... they did make this right. Good for them.
I ordered books from Earlymoments.com and was charged a shipping fee of 4.99. I was directed to this website Freeshipping.com and was told the shipping charge will be eligible for a cash back rebate. It is such a scam, and there is no mention of a menbership fee of 12.97/month until I received the email, which has teeny tiny letters mentioning the amount in the bottom of the email, which I missed. They charged my credit card 12.97 to give me back 4.99. WOW... what a scam. Please stay away from both Earlymoments.com (that is another book club scam that charges 19.99 a month for childrens' book) and Freeshipping.com
Hi Ranjani, I apologize for the confusion. When you signed up with FreeShipping.com the membership fee was listed directly above where you put your credit card number. Also, as you said it was sent again in the email. However, at this time I do see that we did refund that charge back to your card, as well as process the rebate from Early Moments. You should receive that rebate within 2-5 business days. If you have any questions please feel free to email me at [email protected].
Thanks!
I'm in the middle of a divorce, so I am buying a lot of things in a short period of time. Bed, stereo, furniture, lots of items from Walmart and Lowe's for my new (smaller) house. So far, in about 30 days, I have racked up $200 in cash back. The truth is yet to be told though, because the payout date is not until mid-October on these purchases, but I am not pessimistic.
I have not tried the rebate portion, because you can honestly get either free shipping to your home or to the store from most places. I did make a toaster purchase from best buy yesterday that I will try out the rebate on and let you know. -RJ Craddock
UPDATE - Still using this service. I saved $70 on my XBox One Purchase on Black Friday from Best Buy. I have received all payments, totaling over $400, so far.
Hi Randall, I'm glad that FreeShipping.com seems to be making your move a little cheaper with the cash back and the shipping rebates. If you have any questions about your account please don't hesitate to contact me directly at [email protected]. Thanks! Mike
I have joined many online shopping rebate clubs and they all have their perks. This is the first one I have ever paid for. I wondered how long it would take me to earn back the monthly fee and decided that as long as I made more than I spent I would keep using it. I joined in September-ish of 2014 and even though it took me a few months to save a substantial amount of money, I can honestly say that this is the best rebate site I've ever joined, even with the monthly fee. The max you can "earn" per year on % rebates is like $1000. And the most you can claim for shipping refunds is like $500. I will certainly hit the $1000 maximum and will definetly claim almost $250 in shipping refunds. I've used the return shipping a handful of times and that is probably worth about $100 today. Then, with the price guarantee, I received a refund of almost $100.
So - for $156 a year membership, I have received this year alone about $1400 - $1500 in savings. It's work but it seems worth it to me!
My only complaint is that sometimes, I follow all the requirements for a rebate to a "t" and every so often it doesn't get recorded for a rebate. Trying to dispute it is a waste of time, they won't hear you at all and just send a form letter saying basically "sorry but you are SOL" That makes my blood boil. If another company offered the same program and had a better tracking system I would join it in a hearbeat.
Hi Jenn, were so glad to hear that you enjoy FreeShipping.com. If you ever have a rebate that doesn't get processed please reach out to us. We would never just "sweep it under the rug." You can always email me directly at [email protected]. Thanks!
I almost signed up for the $10.00 rebate until my credit card information was requested, I then immediately went to research the site (which I normally do for anyone requesting credit card/bank information). In reading some of these reviews which is mostly negative (from what I have seen/read) this seems like an awful waste of time and aggravation just to get a rebate for a few bucks. I am not saying that this is a scam but definitely Not Worth It!
--Amanda
I almost signed up until I saw there was a "membership" charge. And after reading these reviews, I will not be signing up.
PS customer service from free shipping please spare me and stop saying the same apology/excuse to everyone. A company should not have this much "confusion"
Hi Becka, we understand that FreeShipping.com is not for everyone. While there is a membership fee, the savings that our members can receive can far outweigh that fee. If you have any other questions please let me know. You can reach us anytime at 1-855-226-7047.
Thanks!
From the reviews I see here it sounds like a lot of people didn't realize what they were signing up for - the company needs to do a better job of ensuring people actually intend to purchase the product and know how to use what they have. I've had a membership for a LONG time (like maybe 10 years if I remember correctly) and I've received more in rebates than I paid in membership fees every year. (I pay annually, about $100, and usually get at least $300 back.) It works for me because I do a lot of shopping online, regularly shop at several stores that participate, am in the habit of clicking through the freeshipping.com site to shop, and have time to fool with the claims process.
Thanks for the positive feedback, Valerie. I’m glad to hear that your FreeShipping.com membership has made it easier for you save while shopping online. If there is anything I can help you with please feel free to reach out to me at [email protected].
I really had to fight to get my $15 rebate for the item I ordered from Walter Drake. The claim was categorically denied (although I only learned this when I called to see where the rebate was), and the woman with whom I spoke was trying to "explain" to me why it had been denied: she said that I had neglected to put a specific reference number on the claim (I'd filled out COMPLETELY the form that freeshipping.com generates online, and I'd received a confirmation that the claim had been successfully submitted). The funny thing was that I had never even been GIVEN this "reference number" until I'd called time to ask about the status of my claim! They are truly a bunch of thieves. In fact, I later called the Walter Drake and explained to them that this company is ripping off Walter Drake customers. The short review? STAY AWAY FROM THESE SCAMMERS! If you've already "signed up" for their services, report them to your state's Attorney General. UPDATE: The response from freeshipping is nothing more than smoke and mirrors The ONLY reason I got my $15 was that I had every intention of reporting them to New York State's Attorney General. I am an intelligent person, and there was NO "misunderstanding." All of the complaints you're reading about freeshipping aren't simply fabricated by people who have nothing better to do with their time!
Hi JC, I’m so sorry for the confusion regarding our program. When you submitted your rebate online, we gave you the claim number. The directions stated to place that claim number in the subject line and send the corresponding documentation to us at [email protected]. Unfortunately, using the information that I have here I am unable to locate your account. But, I would be more than happy to help get this processed for you as well as explain in further detail by walking you through the rebate process. You can contact me by email at [email protected] or call me at 860.358.9198 x237.
This free shipping.com charge is on my mother's credit card and she only answered a phone call. Watch your personals.
Hi Earlene, unfortunately I was unable to locate an account for your mother using the information above. Once we locate an account I can certainly explain why she was charged and we can refund that for you. Can you please email me directly at [email protected] or call me at 860.358.9198 x237. You can also call our toll free number, who is available 24/7 at 800-515-9185.
These guys are scams and crooks. I ordered a Television online from Walmart. I did this to hold the item in store. They must have been a pop up with misleading information. I don't know why I gave them my info, I must have thought it was to hold the TV. I never noticed I was getting charged $12.95 a month for over seven months. The charge is small so I over looked or thought it was another family member using the service. Never received any info electronically or by mail. I called rep today, said that I had not asked to cancel but would stop charging me. I may have to cancel card to prevent further charges.
Hi Rodney, I can certainly help you understand how you got signed up with us and get those charges refunded for you! When you signed up you would have received a welcome email from us, explaining the details of the program as well as the monthly membership fee. Can you please email me directly at [email protected] or call me at 860.358.9198 x237. You can also call our toll free number, who is available 24/7 at 800-515-9185.
I joined freeshipping did what I was suppose to do and when it came time to reimburse me never received a dime ye every month they charged my credit card for payment
Hi Melody, I would be happy to assist you with receiving your rebate. Please contact me directly at [email protected] or call me directly at 860.358.9198 x237 so I can locate this account.
Thanks!
It's a good way to lose you money. I bought online and the burlington Web page redirect me to FREESHIPPING.COM they said I will be rewarded to sign in. They didn't mention anything about a trial or membership. But I have a charge of 12 something and I didn't receive $10 reward back
Hi Rubby, I’m so sorry to hear about the confusion regarding our program. Unfortunately, I was unable to locate your account using the information above. If you can email me or call me directly I would be more than happy to explain to you how you got signed up and check on that rebate for you! Please email me at [email protected] or call me at 860.358.9198 x237.
Thanks!
Wished I would have saw where this POS company was taking money out of my account since May. Just because I bought something from Parts Geek.com. I paid the shipping then. Don't know how this company got my debit card number. But I will never buy another thing from Parts Geek if they can't protect their customers better than that. Me and my son live on my disability check and we can not afford someone to do this. My bank sent a letter today saying they couldn't get back my money. I will be closing my accounts with them tomorrow. I already canceled my debit card and gotten a new one.
Hi Tina, I am so sorry to hear the confusion regarding your account. Unfortunately, I am unable to locate an account for you using the information here. Please call me to take care of this cancellation and refund at 860.358.9198 x237 or email me at [email protected]. You can also call our toll free number who is available 24/7 at 1.855.226.7047.
Thanks!
I became a member of this website because of the supposed 10% cashback.
It was all piling up nicely, until it came time to pay out.
They demanded that I show them transaction receipts, actually, here is the email...
"It has come to our attention while reviewing your purchasing history, that you may be using your freeshippingdotcom membership for business purposes.
Freeshippingdotcom is intended for personal, noncommercial use, and to ensure that you are in compliance with these terms, we request that you provide the order confirmation for the purchases you placed during this quarter. Only purchases made for personal are eligible for any type of rebate or Cash Back promotion at Freeshipping.com
Additionally, if the backup documentation for the orders shows multiples of the same items, or are being shipped to multiple locations, a brief explanation will be required so we may determine if these purchases are eligible for the Cash Back program.
Until this matter is resolved your account has been locked from further use.
Thanks and have a great day!
Mike
FreeShipping.com
Customer Service Supervisor
They even stated they will need to contact my customers! What?
I use multiple other cashback sites with no problem at all, as a matter of fact, the more times I use their affiliate link and they are compensated, they are very happy about it.
Freeshipping does receive compensation and this is their way of keeping the entire compensation received from the retailers and not paying you!
They even charged me for another month of membership on the same day that they "locked" my account from further use.
They did refund that, how nice of them after they made hundreds of dollars off of me!
Complete bull$#*! mike procaccini!
Hi Art, I’m sorry to hear about the confusion regarding our program. It does state in the Terms and Conditions that,
• Any order that is deemed a high-volume/reseller order, in FreeShipping. Com’s sole discretion, will not be eligible for 10% cash back. FreeShipping. Com membership benefits are only available to personal, non-commercial purchasers.
Since we deemed your account is being used for non-personal we refunded all the membership fees that you were charged by us, since you never were able to take advantage of the benefits.
If you have any other questions, please let me know.
Thanks!
Overall, I have found if you take the time to learn how to use it, you can save a lot of money. Best ongoing cash back out there, and rebates on your shipping charges if the store doesnt already have it and returns are free for everything you buy with fed ex.
I can't imagine how I signed up for this service... representative says it was when I made a purchase on Walmart... this is odd as this was an item to which I was entitled to free shipping from Walmart. I only received a small credit when I cancelled this "subscription".
*******@gmail.com
Hi Frances, I’m so sorry for any confusion regarding our program. I have gone ahead and issued a refund for the remaining charges, please allow 2-5 days for that to post to your account. If you have any questions you can email me at [email protected] or call me directly at 860.358.9198 x237. You can also call our toll free number who is available 24/7 at 1.855.226.7047.
Thanks!
I checked my card balance and saw that my card had been charged 12.97 from *iC FREESHIPPING.COM. I have no idea how they got my credit card info but I had to cancel my card and get a new one! I think this is a scam!
Hi Alexis, I’m so sorry to hear about the confusion regarding our program. I would be more than happy to help you with this. Please email me directly at [email protected] or you can call me directly at 860.358.9198 x237. You can also always call our toll free number at 1-800-869-5597.
Thanks!
Today as I checked the internet for the most recent charges on my credit card account, I was surprised to see a charge from freeshipping.com. Don't remember ordering anything from them. So, I checked it out and found that un-beknown to me "Wind and Weather" had a free shipping offer button to click on when I ordered a lawn spinner. Little did I know when I "clicked" what irritating trouble it would bring. To make a long story short, I demanded freeshipping.com remove the fraudulent charge of $12 from my charge card account. I also communicated with "Wind and Weather", telling them to get freeshipping offers OFF their website because it was fraudulent and deceitful! I will not shop on any website/catalog that has freeshipping.com buttons!
Hi Margaret,
I’m so sorry for the confusion regarding our site. If you shop online often, FreeShipping.com can save you a good amount of money. While there is a membership fee, the savings can far outweigh those fees. Please keep in mind you are eligible for:
-$1,000 a year in 10% cash back
-$500 a year in free shipping rebates
-$500 a year in return shipping rebates
-$1,000 a year in price protection
If you have any other questions please let me know.
Thanks!
I have never used free shiping nor have never called this site nor have I ever allowed this site to use my bank for monies to be with drawn from my account, looks like a case of fraud, my bank will be in contact.
Hi, I apologize for any confusion regarding your FreeShipping.com account. I would be more than happy to help you with this issue. Please contact me directly at [email protected] or call me at 860.358.9198 x237. You can also contact our toll free number who is available 24/7 at 1-800-869-5597. Thanks!
I have tried to connect to ic free shipping. But the phone I tried does not work. Please reimburse my money to my account. I don, t want to take other measures. Thank you (Ml).
Hi, I’m sorry about the confusion, can you please call me at 860.358.9198 x237 so I can assist you, as well as find out what phone number you tried calling? Also, here is our Toll Free number for your reference: 1-800-869-5597. Our Customer Service department is available 24/7. Thanks!
Hi Dave, I am happy we were able to take care of this for you. Please let me know if there is anything else we can help you with.
Thanks!