FreeShippingReviews 753

Terrible customer service, they will do anything to argue with you (I had one even hang up on me because the email address she gave me for rebates wouldn't work.) If you don't have all your info re: previous purchase you won't get you $10 rebate.
I even checked the site out & all merchants you purchase from they only give you certain items that (Freeshipping) picks out in order to get you $0 ship charge, not the item you want, the item you want is not there pick so you still have to pay shipping on that item.
Plus you have to pay there $12.97 monthly fee.

Since I am disabled and have to get a ride to go places, I do most of my shopping online. I therefore thought freeshipping.com might work for me. I went to the website to find the cost and it wasn't there. I didn't want to sign up for a free trial for fear of having to cancel by a certain time to not incur a monthly fee if dissatisfied. A phone number was provided so I called. He didn't know the monthly charge if I signed up that minute. When asked if it was closer to $100 or $10, he didn't know. When asked if it varied each month I was told "yes". He said to go to the website and the fee would be explained - and, of course, I was on the website. I was more confused than when I started. I never became a member and w/ these reviews and my experience I never will. But I still feel it may work for people who do tons of online shopping.

I was shopping on eBay and saw the ad to save $10. On freeshipping.com. After clicking on, I began filling out the form. The Chrome settings on my device have my banking and credit information that was apparently asked for and applied. I never once used the service, but was checking my bank statements the following month and this place took $12. From my account after promising to save me $10, and never have I used their service. I wasn't eligible as a buyer. Scam, stay away! I had to take the time to go to the bank to get a new debit card number and cancel the card number I've had for years so they couldn't do this to me again, wait for my new card to come in the mail and charged me with a debt that promised me a service I didn't receive. Nothing but a stressful hassle. I was schemed! Where's my savings, freeshipping? You owe me $12 and some change! Review this! You took the time to take my money, are you going to take the time to read this and give it back?

I'm an avid Internet shopper. In my first three months with Freeshipping.com I have incurred hefty savings. Bought a large screen TV, picked it up locally, dry goods groceries, birthday gifts - and with Freeshipping saved 10% on orders from Walmart, HomeDepot, BestBuy, Kohls, VictoriasSecret and Shutterfly, and got the shipping back. Plus I've purchased items from eBay and TextBooks I would not have bought if I weren't getting up to $10 shipping back. Being the savvy shopper I am, I sometimes combine with an online coupon (read each vendors specific rules) or use a previously purchased discounted gift card (HomeDepot, Walmart, Victorias Secret) to boost the savings. It takes some time for the checks to begin to flow, and that's clearly explained. I've received over $65 so far and have another $150 in the works. Not bad for my three month membership dues. Looking forward to Christmas shopping and saving with this amazing site.

I never shop online but I saw the perfect thing on Anna's Linens so I went ahead with the purchase. While I was contemplating the shipping options, Free Shipping popped up and offered free shipping since I was spending over a certain amount. They made it seem like they were a subsidiary, or affiliated somehow with Anna's Linens and they used my credit card information with that order to charge my credit card every month since May. I realized it when I was reviewing my statements and immediately called to cancel the "membership" I never signed up for. The customer service rep said "But you cashed the check we sent you for your Anna's Linens order". Of course I did, I thought that was my benefit for using the site in connection with Anna's Linens! Sneaky, sneaky, underhanded site. Don't fall for this!

I did the 10 day free trial a couple of months ago, and found it to be a pretty decent site. I haven't joined yet, but am going go to join soon. I found it pretty easy to email my invoices showing the shipping fees to them... I've been reading a lot of reviews here that claim ppl didn't know there was a monthly fee. They do state it very clearly on the site that there is a monthly fee... I also had called them twice with questions, and they were so nice and professional... I think the bottom line is if you do a lot of online shopping, like I do, then this is a good site to join. Just my opinion. Thx!

I sold an ebay item and I paid 7 dollar shipping. I saw the ad free shipping under my order statement, so I clicked it. The site wanted me to login in my information and credit card info, so I did for the service. Unfortunately I was not able to use the service because I wad a seller, not a buyer. So I tried for 30 minutes on canceling but said nothing about a membership cancellation. I even went to the help tab, and nothing. I don't believe this service was all effective to me and Would like to recieve a refund of 12.97 and membership cancellation.

I wrote an earlier post about being scammed out of $204. Freeshipping.com and Proflowers both contacted me. Free shipping.com DID refund my money. I will still say, read the fine print and it should be OBVIOUS when ordering from ProFlowers and signing up for a rebate that your are PASSED to Freeshipping.com But... they did make this right. Good for them.

I ordered books from Earlymoments.com and was charged a shipping fee of 4.99. I was directed to this website Freeshipping.com and was told the shipping charge will be eligible for a cash back rebate. It is such a scam, and there is no mention of a menbership fee of 12.97/month until I received the email, which has teeny tiny letters mentioning the amount in the bottom of the email, which I missed. They charged my credit card 12.97 to give me back 4.99. WOW... what a scam. Please stay away from both Earlymoments.com (that is another book club scam that charges 19.99 a month for childrens' book) and Freeshipping.com

I'm in the middle of a divorce, so I am buying a lot of things in a short period of time. Bed, stereo, furniture, lots of items from Walmart and Lowe's for my new (smaller) house. So far, in about 30 days, I have racked up $200 in cash back. The truth is yet to be told though, because the payout date is not until mid-October on these purchases, but I am not pessimistic.

I have not tried the rebate portion, because you can honestly get either free shipping to your home or to the store from most places. I did make a toaster purchase from best buy yesterday that I will try out the rebate on and let you know. -RJ Craddock

UPDATE - Still using this service. I saved $70 on my XBox One Purchase on Black Friday from Best Buy. I have received all payments, totaling over $400, so far.

I have joined many online shopping rebate clubs and they all have their perks. This is the first one I have ever paid for. I wondered how long it would take me to earn back the monthly fee and decided that as long as I made more than I spent I would keep using it. I joined in September-ish of 2014 and even though it took me a few months to save a substantial amount of money, I can honestly say that this is the best rebate site I've ever joined, even with the monthly fee. The max you can "earn" per year on % rebates is like $1000. And the most you can claim for shipping refunds is like $500. I will certainly hit the $1000 maximum and will definetly claim almost $250 in shipping refunds. I've used the return shipping a handful of times and that is probably worth about $100 today. Then, with the price guarantee, I received a refund of almost $100.

So - for $156 a year membership, I have received this year alone about $1400 - $1500 in savings. It's work but it seems worth it to me!

My only complaint is that sometimes, I follow all the requirements for a rebate to a "t" and every so often it doesn't get recorded for a rebate. Trying to dispute it is a waste of time, they won't hear you at all and just send a form letter saying basically "sorry but you are SOL" That makes my blood boil. If another company offered the same program and had a better tracking system I would join it in a hearbeat.

I almost signed up for the $10.00 rebate until my credit card information was requested, I then immediately went to research the site (which I normally do for anyone requesting credit card/bank information). In reading some of these reviews which is mostly negative (from what I have seen/read) this seems like an awful waste of time and aggravation just to get a rebate for a few bucks. I am not saying that this is a scam but definitely Not Worth It!
--Amanda

From the reviews I see here it sounds like a lot of people didn't realize what they were signing up for - the company needs to do a better job of ensuring people actually intend to purchase the product and know how to use what they have. I've had a membership for a LONG time (like maybe 10 years if I remember correctly) and I've received more in rebates than I paid in membership fees every year. (I pay annually, about $100, and usually get at least $300 back.) It works for me because I do a lot of shopping online, regularly shop at several stores that participate, am in the habit of clicking through the freeshipping.com site to shop, and have time to fool with the claims process.

I really had to fight to get my $15 rebate for the item I ordered from Walter Drake. The claim was categorically denied (although I only learned this when I called to see where the rebate was), and the woman with whom I spoke was trying to "explain" to me why it had been denied: she said that I had neglected to put a specific reference number on the claim (I'd filled out COMPLETELY the form that freeshipping.com generates online, and I'd received a confirmation that the claim had been successfully submitted). The funny thing was that I had never even been GIVEN this "reference number" until I'd called time to ask about the status of my claim! They are truly a bunch of thieves. In fact, I later called the Walter Drake and explained to them that this company is ripping off Walter Drake customers. The short review? STAY AWAY FROM THESE SCAMMERS! If you've already "signed up" for their services, report them to your state's Attorney General. UPDATE: The response from freeshipping is nothing more than smoke and mirrors The ONLY reason I got my $15 was that I had every intention of reporting them to New York State's Attorney General. I am an intelligent person, and there was NO "misunderstanding." All of the complaints you're reading about freeshipping aren't simply fabricated by people who have nothing better to do with their time!