FreelancerReviews 20,203

Ince my account suspended due to some reasons. I just submit the ticket the first email was responded about 7 days and again when reply since I'm waiting 6 days they are not replying me
Or giving me the reason. They just told due to some employer complain but where is the name of employer. The account was Limited Before but about an hour it got suspended all the clients are in skype list and I asked them that did you complained about me they said no then why the hell freelancer
In putting me in trouble with out any reason. Freelancer always have scams like reversal extra why they don't solve that matter instead of making fake money and putting person in trouble I do have proof for all. No 1: Freelancer TIER-2 Department is the slowest service I have ever seen in my life
No 2: They try to take money for the freelancer account to grow their market shares
No 3: They don't let us know that account will be closed if you did this mistake again.
No 4: Please check the proof attached below
No 5: Account verification was giving error due to I can't login and they where asking for login

They play a game after suspending the account they give us the link to upload the document where they ask login and when you login you are shifted to suspended page if the person can't verify the document so how can they solve it. They play game like this please check the guys support me need your support.

I used freelancer.com site for a period of one year with a user name and password. I did my best to make a good profile at freelancer.com. I did six projects and got 5-star ratings. All of a sudden, I witnessed some illegal activity at my account with having a user name and password only with me. I reviewed bids were posted, projects were created and my total money available on my freelancer.com account was illegally used. I had this bad bad experience in this month and on July 8,2015 I was told my account was closed due to illegal activities. How is this possible for such an account which lasted for one year and had a balance of $120 with a good reputation of five star could be closed without any notice, without warning. Even I asked them to investigate what this site is, are they doing it at their own and illegally grasping all of my earned amount at my account at freelancer.

I faced this very bad experience at freelancer.com and request to other freelancers please be careful because freelancer.com is a big fraud. They are making money from illegal means. I paid all fees, charges of projects completed then why they closed my account and how they can do it without any inquiry. They held all the amount at my account and replied me today

Hi Touqeer,

Thank you for contacting Freelancer.com Support.

We regret to inform you that your account has been closed by Freelancer.com administration. We offer no recourse or rebuttal for this penalty.

It is stated in our Terms & Conditions that Freelancer.com may terminate the participation of a User if we think that they are creating problems, legal liabilities (actual or potential), infringing someone else's intellectual property rights, engaging in fraudulent, immoral or illegal activities, or for other similar reasons.

In the event of termination, Users found in violation of the User Agreement will not receive any credit or payment from Freelancer.com.

Without limiting Freelancer.com's other remedies, to the extent you are in violation of this User Agreement, you must pay Freelancer.com for all fees owed to us and reimburse us for all losses and costs (including any and all Freelancer.com employee time) and reasonable expenses (including legal fees) related to investigating such breach and collecting such fees.

You agree that Freelancer.com is entitled to deduct such charges directly from any existing balance in the offending Account, or any other Freelancer.com Account owned by you.

Thank you for your cooperation.

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Kind Regards,
Derek
Freelancer.com Support

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Need help? Check out our help page:
https://www.freelancer.com/help/

After getting such a bad experience and losing my money which I earned for my work hard, will you like to join this site which is a complete scam and fraud people are running it. I request to everybody please think 100 times before joining to this website because these bloody fool freelancer people are a complete scam.

Thanks,

Touqeer Khan
Islamabad Pakistan

I have been using for 10 months and never had a bad experience with freelancer.com. But recently I realised that all the reviews (poor reviews) are RIGHT!

I recently withdraw money which I had in my freelancer.com account.
However, I received the amount of $100 missing. Then I have contacted support centre.
I was told that there has account issue.

"Since the employer has not complete the profile, the amount is currently hold. I suggest you to contact the employer and complete the profile"

This is JOKE! It says the project has completed and it shows the payment is "RECEIVED". But I am unable to withdraw...! (So basically freelancer.com is having this amount unless the employer completes the profile)

I have asked support so what does employer needs to do in order to complete his profile or how do I know if the profile is completed.
The answer is... "unable to give information as Privacy Policy. Please ask employer..."

So the project will continue and shows the payment is received. But there are NO WAY to know if the profile is complete or not and this result "hold" payment and unable to withdraw unless you ask the employer...

If you are tying to use freelancer.com, I don't say do not use but I do not suggest to do big project AT ALL! - The employer might not complete their profile and at the end, you will work for free.

* Support Centre is useless! - All they say is "Ask employer."

They really need to change some system... Well, as I have experienced this, I rate freelancer.com with one star.

Why do I receive 30 automated proposals within 20 seconds of posting a project! All the bids coming in are like robots! Please get rid of this and let each provider bid manually. I checked my project after 24 hours and I had over 150 proposals 95% of them were auto proposals without anyone reading my project brief. This is the reason most of the projects posted go unawarded. Please don't over whelm the client with 100's of AUTOMATED bids!

So we only joined Freelancer yesterday and already it has been a terrible experience.

We were looking to get a mobile app built and with it came a healthy enough USD budget. When putting up the job spec we hoped to attract some great freelancers that we could do repeat business with. Unfortunately not, the bulk of them look like spam and bad spam at that.

Today after 100 applications that we cannot trust we have decided to close our Freelancer account.

Here's why:

* Automatic Applications - allows freelancers to automatically apply. Means no one is reading your job spec. Within 5 minutes we had over 40 applications. One of our requirements to applicants was to download our current app and thoroughly review before applying.
* No personalised responses - Over 100 applications so far and only 2 were personalised about the job itself (even then they copied and pasted from our job spec)
* Fake Profile Images - High percentage of applications had profiles pictures of young asian girls? Extremely bizarre if you are a real developer or company. Quick search in google saw the same images on Ebay shops etc.
* Fake feedback - very easy to spot that multiple accounts have been set up giving each other feedback
* Too many emails - I have received over 20 emails in my inbox from Freelancer in under 24 hours
* Contact outside of Freelancer - 2 applicants contacted our company directly by email to beg us to hire them
* Upselling - Have too many emails or applications? Its fine you can pay Freelancer to search through the crap. There should be no crap in the first place. It seems that freelancer encourages spam.
* Customer service - Robotic answers. When I emailed to ask why the majority of my applicants had automatic responses and fake images of young asian girls, their response was that they can assure me all applicants go through a verification process. Not really a good answer is it?

The above leads me to believe that Freelancer.com really don't care about the quality of their freelancers and only want to make money. As an employer with limited time on my hands I cannot believe they think this business model would work for anyone who is looking to hire.

I was looking for serious freelancers and got nothing of the sort. I feel sorry for the genuine developers on this site as employers will not know who is real or not. As a first time experience I would be suggesting to other employers to stay away from the site and not waste your time.

Hopefully freelancer.com take these suggestion on board. My guess though is that a robotic answer will follow.

User hawks9i8 asked advanced payment but no work has done.
Then he asked another direct payment and also nothing.
After many support tickets the website didn't want to refund nothing because advanced payments are not in the rules,
Conclusion: no protection for honest people.
Waste of time, money and health
My opinion is negative for the website that don't protect users from scammers and must provide an exthended protection for advanced payments.

As I read about the so many complaints of people who had lost their earnings from using freelancer.com, I feel relieved and feel lucky because compared to most of them I didn't lose so much, just a significant amount of time and a few $. Anyways, I was hired by two employers; one suddenly cancelled after accepting the milestone and even had the guts to leave an obnoxious comment which I was charged $ for nothing, the other one I was able to finish the work but the employer didn't want to release my request for the milestone which prompted me to file a dispute and which of course I was charged $ for another project for nothing ( I actually used the site to make some cash not to lose some). So my advice to the people who haven't experienced anything like this yet is "to trust NO ONE" even freelancer.com, as a freelancer you have no security and for as long as they get the $ project fee, all they can do is send you e-mails with NO CONCRETE solution to your problem... Well, for me I JUST CLOSED MY ACCOUNT AND WILL NEVER EVER THINK OF GOING BACK and go on with my life. I just hope someone will read this and learn a thing or two from my experience, that's all.

I just saw a posting on there for a TOPLESS virtual assistant. The description reads as follows: "I need a woman to research topics of my interests such as stocks, precious metals, sports, foreign currency, and more and read me reports topless on Skype".

I mean really? Did they really allow this individual to post for this on their site? Very disrespectful to all those out there attempting to use this site for professional purposes. I realize now what a complete and total joke this site is. Very unprofessional.

The following site is the definitive expose of the iWriter scam and the information there applies to many other freelance writing sites as well.

YOU WILL NOT BE ABLE TO BELIEVE THE INFORMATION YOU FIND THERE.

http://the-giant-iwriter-scam.blogspot.ca/

One of the biggest online scams right now is in the "freelance writing" area.

The biggest company in this area is called iWriter and it is maybe the biggest online scam period.

Ignore all the fake positive reviews and fake websites recommending iWriter while pretending to be independent, they are all a part of the scam.

Iwriter is not just a huge scam, it is maybe the biggest of all the online scams.

There is an awesome website that uncovers the whole iWriter scam in great detail. The site is hilarious and extremely well-written.

It's also very thorough and comprehensive, maybe the best resource available yet on the iWriter scam.

That website shows clearly how fraud is not just peripheral to iWriter, but on the contrary, EVERYTHING at iWriter is fraud and scamming.

IWriter needs to be exposed to everyone until the iWriter scam is finally shut down.

Every single thing you are all complaining about is not "hidden" it is not "underhanded" it is plainly spelled out. By "plainly" I mean HUGE bullet points before you ever have to delve into the ToS. They take a %, from any and every project. It is clearly listed the amount and when they will take it.
It is also clearly stated that "people are bastards". There are scammers that will take your work and refuse to pay. There are contests, where they won't award a winner and take your idea anyway.
It is simple: Work with high rated employers or freelancers, bid on guaranteed contests/projects(the money is deposited already, it's not disappearing), set milestones(as an employer OR a freelancer) and don't budge until those milestones are completed,
It may be a hard concept to grasp, so after all that: Don't be stupid.
This is essentially "ebay" for freelance work. Same thing on ebay, you can buy something, get crap, be pissed and fight about it. I've had more issues with ebay and their resolution system, and shady dealers than I've had on freelancer. Is it perfect? No. The mobile site is worthless, and the app is just okay.

I participated in the contest for freelancer.com about six months ago and won it. For some reason, the customer's account, which organized the contest, has been blocked for violation of terms of use, and my reward (100USD) was returned back to the client is blocked, although I honestly transferred all rights to the logo.

3 days technical support tells me that the client sent a request to the fraud and he was silent. Then he said it was for security and the protection of freelancers. Now I have a debt of $ -99.

So, I did the work, the customer has paid it to me, I gave the right, and after half a year, the site freelancer.com stole my honestly earned me $ 100!

How do I get payment for a completed project if the employer has been blocked by Freelancer awhile after I have done the work? I won a bid to do some excel work by cheafrou. I followed instructions and completed the work only to go back to Freelancer and get info that I can no longer contact cheafrou. This has happened with another job I did before for a different employer. Who's fault is it when an employer is blocked by Freelancer and yet I have completed work?

These guys are a joke. First they upgraded my free account to a premium one without permission then they took money out of my bank account to pay for it. Once I found it, I did an ACH dispute and another one with paypal, receiving my money back from the bank. After this, even though I disputed this with freelancer as well and requested that my account be closed, they tried to get me to do a 'verification' even though I received multiple emails from them responding to my initial ticket. I've since had to close my bank account and open a new one, plus put a permanent block on both freelance.com and paypal to stop this from happening again. I also turned them into the US Embassy in Australia asking them to investigate this company for international wire fraud. So STAY AWAY, deal with them at your own risk!

Freelancer.com is the best place on the internet to make real money, It provides you with tens of thousands of projects that needs to be done.
But freelancer is a risky place, you have to be aware of the scammers that will waste your time and money. But once you make the deal and take the money from the employer then you're safe. Freelancer WILL send you the money.
The first payment is a little hard, and as some of you said, They will take every chance to delay your payment. But if you did everything right they will pay you on time and with no delay.
I got my first payment a couple of days ago and I'm waiting for my second payment now, I made about 1000 USD this month and work requests are still coming. I'm seriously thinking about quitting my job and start to be a full time freelancer.
The customer service is good too, They are nice and helpful.
The only disadvantage is that dealing with the site is really hard, you can be scammed (by other users) easily, your first payment can be delayed easily. But this site is about making money and it's doing its job perfectly.
Good job Freelancer.com