FreelancerReviews 20,203

In two chat sessions with support and more than 2 hours in chat time total we were still unable to come to a resolution of the issue at hand.
For some reason my credit card provider would not allow payment of services to Freelancer. I took the next step and attempted to get a Skrill account to handle the payment issue only to find out that because of where I live Skrill wont work with me.
Upon reporting this to the staff of Freelancer they stated perhaps I should try another payment gateway service. Now its clear I made multiple attempts to pay for services and they even attested to that, but they were not willing to do whatever it takes to fix the issue.
A freelancer had accepted my project and I had tried to pay this person only to fail because of some policy between my card provider and Freelancer. The only solid resolution I could see is that in order to maintain my professional reputation and ensure the freelancer is taken care of is to have bitten the bullet and credit the freelancer on my behalf for the project as it was accepted and they had already begun work on it.
Yes that would have cost them but now it will cost them more because I have closed my account and had another 4 to 6 projects with this specific freelancer in the pipeline.
I have had to bite the bullet a few times as a business owner myself, but by doing so I have made more money than I have ever lost, and its my belief the customer is always right even if they are wrong!

These guys are like those clowns that call from Jamaica claiming you won something.
And by by the prices I seen, there is no difference be freelancer. X ( don't want to give them back links)$100 was stolen from my account by sachinsam, I absolutely got nothing and felt like a donation or robbery, and I had to pay a fee to freelancer. $#*! for (1)$5 fee to add money (2) $5 fee to dispute(3) $5 fee to close account. Patricia was not caring and summarily gave sachinsam my hard earned $$. Sachinsam is in India. $100 in India is probably rent money. Unprofessionals gathered together. There are other website out ther. https://www.upwork.com

Not that it happened to me before but now i am done.
I have been active on the site, working hard for money, working for peanuts thinking it will all turn out to be good once i have the ratings and review to get big projects, turns out
The bigger the project, the chances are MY COMPLETED PROJECT PAYMENT gets reversed.
All i have many efforts, time and negative balance. Can anyone do that?
I challenge you.
Try Freelancer.com. You will definitely hail me.

I tried to withdraw the money ($400) twice. The first time the amount was changed to $40, and this time it was turned into $38. Of course, I did not change the amount, so they clearly changed the amount and did it twice intentionally. Beside numerous problems about security risks and prioritizing of illegal users doing dirty businesses from third countries as pointed out by many users, you cannot even withdraw the money you earned on this site. Laura at freelancers.com. You have many more things to do before patrolling other company sites to justify your company's dreadful credit rating. It is funny to see you write as if you are supportive and sincere, while your supporting staff has never actually responded to important client's inquiries. All I received from Laura's company supporting team has been fixed sentences without describing any informative solution. Respond and handle issues quickly on your customer site in the manner you pretend to do on this site, and don't steal somebody's money. All in all, this is the worst site. Customers are the worst, and the services they provide are also the worst. This site is a clear scam site, aiming to rob money from uninformed, new comers. So stay away.

Alright, the people who are claiming freelancer.com to be a scam site obviously dont care about the terms and conditions of the job. The majority of the people ranting here are the people who have bid on money exchange project "150 Eur here, 90 on Skrill" those people are frauds. They steal credit cards and then they get the money and they chargeback. My advice is to stay away from such shady clients. Best way to do business is to make sure that the employer understands what he is doing and you as well. Support staff sucks major balls though, cant deny that.

I have one question that if i want to send some sample work to the employer in order to make trust on him while bidding than where is the option of attachment option because i do not see any option like that?. I asked this question because i used this site 3 years before but on that time this site was completely different and any one could send sample by private message box but after 3 years i do not see any option like that. Please solve my problem.

Thanks

I awarded a freelancer my project - a couple of days later he showed me his progress and as agreed i released a milestone i had created.

He then did not reply to my messages for several days - then showed his progress again.

The first progress report was the login and registration of the site, while the second was about the completion of a video upload feature.

The freelancer then disappeared and does not reply to my messages.

I ask freelancer for a refund but they say i should not have released the milestone.

So what is the point of a milestone - they expect me to have know that the freelancer would not complete the work.

This site is a scum and i pray that its owners choke on my stolen money and die - they deserve alot worse than just choking and dying.

I use this site a few months know. I have 2 job successful completed but the majority of the projects there is fake. Also Freelancer.com works a scammer. I get this from support for my last project "The payments you've received from your employer "-------" were reversed due to their account issues. As a result, their account was closed". 800$+ removed from my account! Support never answer!

Among a myriad of other problems, I find the most absurd thing about this site, for BOTH freelancers and people looking for translations, are the fees. They take add 10% to what freelancers offer, increasing the price for the purchaser, and require ridiculous fees for freelancers for "premium access", which is code for more silly apps that have nothing to do with translation.

They even have the nerve to charge for transfers to paypal!

If you're looking for good translators, or to translator, try translatorscafe.com or proz.com, both sites have none of these ridiculous fees and you can find just as high quality translators (if not higher).

Never link your PayPal account if you use it. Because they withdraw money with any little thing you do on this site! Full of scams they do not finish the projects but suck your blood. I wish the site will be blocked even forbidden.

Check what they say when I contact them:

Timradcliffe 2 months ago
Per checking, all upgrade options are non-refundable.

By upgrade they mean clicking a button without warning about the cost on a linked paypal account!

To (Freelancer Rep) Lara,
Well, its time to take the control on the contests if want to see good reviews, and i know you can make it better and fair at least like freezing the CH balance and do some investigation. Replies with justifications is not enough, we need actions. Thanks
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As a graphic designer, freelancer.com destroyed me psychologically, maybe i'm not the best designer in the world but almost all clients i dealt with approved my first preview design without revisions needed.
If you have a large capacity of good luck then freelancer.com might be useful for you, and you don't have to be a pro or work hard at all, cause in most cases keep in mind that:

1- the contest holder will pick a design which is opposite to the brief.
2- the CH will pick a stock design or something stolen from previous ideas.
3- the CH will reject your hard work design without any feedback or rating.
4- the CH will pick himself!, by making another account as a designer, and this will give him a lot of logos and concepts for FREE.
5- the winner is picked before the contest ends, and you'll discover this either after announcing the winner and when the contest become unsealed, or while it's running, there was an agreement reached while the poor designers still working hard.
6- you will find cheap designers offering the CH an extra designs like business card or a letterhead and even a full stationary at the private message under their entries (which's actually not private).
7- at some point you'll feel like freelancer.com & contest holders are the masters and you're the slave, when there's a lot of entries, a lot of new modifications, a lot of rejection, a lot of hidden agreements.
8- freelancer.com do not give a damn about the points above ( i made a lot of reports and messaged them on FB).
*if you need my advice try to find clients for you own, open your company, or change your field like i did cause this will not make you rich as you thought!...
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UPDATE: to Lara

Freelancer gave zero security of website, and no security for freelancers. People can easily reverse their money and all efforts done by freelancer are meaningless. I was having this problem and i also won dispute against my employer via tier 2 specialist and my payment was in my account when i gave a project to someone, freelancer reversed my payment and said me that your employer violates our rule, why they did`t check this at the time of dispute are they not looking disputes clearly? Yes i think they did`t because they are scammers when i asked them to give my money back at any coast they did`t replying me because they are scammers

Employer leaves false feedback and I get my account restricted and no access to my own money as a result.

I refused to work on a project that a client had awarded me because they refused to pay a penny until I sent them the completed files, not just an example, but the completed files.

Freelancer seem to think that this is normal business practice and have taken my rights to withdraw my own money from the platform and have told me to contact the client and ask them to remove the false feedback despite it being evident in our chat history that they are lying.

Quite possibly the worst service you will ever see on a website considering I generate them thousands of pounds £GBP in business every year.

This portal was very awesome some years ago. Now it is full of scammers that are posting their projects, and that are always asking for your skype or e-mail, even if this violates the rules. Plus, most of people post projects about data entry, internet research, or blogging, but if they choose you, they ask for pornographic tasks. Serious works (those posted by verified users) are full of requests, so they will never choose a newbie, and without a good number of reviews it is impossible to jet a job. I would suggest to limit scammers by imposing a payment verification when employers join, and to help newbies by allowing a decent number of free exams.

The site is full of bugs when uploading samples. And slooowwww.I tried to upload bid specific samples on 3 different browsers (with brand new Mac & completely up to date software) and my uploads would disappear after an "invalid" notice. So many freelance sites are scams though, just praying on getting "bid money" from people who want work. This one offered a trial period so I thought I'd give it a shot, but if a site wants me to spend $5 to prove I can speak English well, and increase my bid odds of "370%" I'm suspicious.

Number one if they were catering to artists, there'd be an option to do a folder upload like Flicker or Facebook.

People get money back through reversal after completing the project, if we report to freelancer, they don't take any action against them, we lost lot of money regarding this issue. If freelancer can't control this then they need to shut his website.