FreelancerReviews 20,202

This freelancer falsified his portfolio on Freelancer.com. He delivered me terrible quality output and tricked me to pay him the first installment. After I paid, he ended up not sending me anything and he filed a dispute against me to claim the rest of my money. To make matters worse, this freelancer made a fake "freelancer support" gmail to try to trick me to give him my password.

Freelancer.com was unresponsive and their support did not do a single thing. Further, when I reported to them about this issue and their hack attempt, they shut my account down altogether to run KYC... If they had read my email carefully, it was a failed hacking attempt... And shouldn't you be shutting down the abuser's account instead of mine? Now I have unresolved dispute, more than $300 in the account, two outstanding projects and I cannot access to it at all.

I've never felt so cheated in my life. Do yourselves a favor and use another site. The freelancers are cheap but quality is extremely bad.

I am a freelance journalist writing a story about this site but I have heard stories about lawyers and want to make sure I back it up very well, especially being a former victim.
I need people to comment via email (on record) preferably Australian and also to be available for a possible phone call. (should the publication request confirmation that you are real).

Please if anyone can send me a concise paragraph of something that happened to you - clear site impropriety. Remember this is on the record, so better if you can backup your claim.

I don't want to hear stories about what happened if you got lured off the site. The company is only liable for what happens on it. Not things were you made a mistake within the terms and conditions or didn't read the FAQs. They will only deflect responsibility.

Please send me a paragraph if you think you have a good, consise story, with your name and a contactable phone number (if the publication wants confirmation). Only your phone number please, this is not a scam ;). Enough is enough. I'm going to do my best to get this story out and hopefully not get sued for it. Contact me at *******@gmail.com

Well, not surprising for a for profit company, but after many years of inactivity i decided to give it a shot and although it was not a complete disaster, the reason for posting this is because they ognore my requests to not proceed with the prrmium services they automatically add you for a monty free try out. They setup automatic witgdrawals and when i realized of it paypal had already processed the money and my claim for withdrawal was dimissed. Maybe not a total scam because i got a lead from them but you have to be very careful. Thanks

This is an update of my comments below. I have persevered with this client and am now getting some feedback. I will see how it goes before passing final judgement.

'I'm trying to find out what others think of Freelancer's contests so I searched for reviews and ended up here.

I submitted a partly finished map because I didn't want to spend hours finishing it with the possibility I would not be paid. I commented that I would finish it if I got the job. My submission was one of the best but was rejected without explanation. (It was only a $100 job but I was doing it to get some runs on the board). I would have appreciated some feedback and the possibility of finishing the map once I had the job or do they really expect freelancers to work for nothing?'

Worst customer service experience I have ever had. I referred my friend, issue, referred a client to use that platform problem, 100 trust score, verification problem, my android and webcam resolution isnt good enough. Literally they just took my money for a trail I didnt even want (I tried to cancel) but I gave them benefit of the doubt and tried to make the best of it. HUGE MISTAKE! SHOULDVE Made the reviews. Going to make a blog post and warn people about this scam! NO phone number. Attitude, and ignores the huge issues they cause the people who do the WORK! And the CLIENT! PRobally never going to see my money, or my clients money. STAY AWAY.

My account was hacked, and i saw they took almost all the money via posting fake jobs, as i noticed this, i made multiple tickets. When checking i saw all the money come automatically back to my account. The full 600 something dollars USD.

Then got an email from Elizabeth C. Stating my account is hacked, clean and reformat pc. I did this and now no reply! Been so long since then and not even a reply saying she received it. Live chat just says they cant help.

My other tickets: one wanted me to reply, but my account is blocked so cannot reply and then they close the ticket. Others say i need to refer to the ticket Elizabeth C. Has made. And no replies from them either!

I am a very patient person but this is ridiculous. They block you and you cant reply on their site unless you make another account just to chat to them for them to say they cant help.

It's hard to find "withdrawing membership". There is no reminding email for reaching your one month trail. Even you got the charging email from Paypal, you cannot withdraw your membership. Following are the reply email from Paypal:
"Thanks for your patience during our review of this case. Unfortunately, this transaction isn't protected by PayPal Buyer Protection. As a result, this case has been closed and we're not able to take any further action."

I have completed many projects for which got paid and then after a while, a corresponding reverse payment is made because of no reason. Moreover, I need to reply to reviews of my clients but can't find how to do so.

They support always for employers/clients.

Employers/Clients make project, create milestone, after some time not responding.
When we (freelancer) use 'Dispute' then Client Remove project and all money reverse from our account!

Please take serious Freelancer.com!
Cheated & Dissapointed

Just used Freelancer.com and had a bad experrience. Picked a freelancer and he was terrible. I did not release and money but had to put a large deposit down, over $600. I was very unhappy with my freelancer and decided to go to another site as I had great experience there. I used upwork.com and 99designs. Should have stuck to them and not tried Freelancer.com. I had to fight the person I hired to get my money back as for some reason they have power to hold your money hostage. After a lot of back and forth and filing a dispute I had to pay $50 USD to get the rest of my money back. Just a terrible customer experience. Again there are much better sites out there that are cheaper and just better in general. Let Frelancer.com die out and the competition win. Back to Upwork or 99designs. Even Fiverr was better!

After waiting for a long time to give back to my normal account to get help from freelancer. Freelancer without seeing anything they directly put negative in my account. My account balance is -$2206 USD:(

One of my client which I was working his project via Freelancer. Client checked his bank account and found so many membership charges from freelancer so He put reversal action which membership charge applied. But unfortunately Freelancer put my account in Negative. Where I have completed all project also done by client. So there was no any reason to put my account in negative.

I have asked many times to Freelancer to put my account back to normal But every time they says that they are contact to client. But that is no any reason to put my account in negative. Where I have very small business and grow up slowly slowly where this problem stopped my grow business.

This was happened on 24-Sep-2015 and yet to solve:(

I have very good review and rating in my freelancer account where i was getting more projects but after all stopped:(

I think this Freelancer support are pathetic.

I have to give 0 start but unfortunately not available.

Ok. I wish, this $#*! page will removed one day. They charged me 8 euros when my account was CLOSED. And they said me that it was because after closed account it automatically renew "plus membership" band of tards

Freelancer always does frauds and full of harassment.

- Takes Unnecessary charges.
- Posts Fake projects in order make your bids wasted. ( Their Earning Policy)
- His commission Deduction First, wether the project is moved onward or not (stopped by the client). They always thinks about money.
- Great deal, fraud in currency conversion. Always makes fraud.
- etc

Today I don't have enough time to write more. I think this is enough for today.
I will write later.

During my time on freelancer.com, I only participated in contests.

These contests were absolutely horrifying. Nearly every user who entered had (1) completely ignored the guidelines set by the contest host, or (2) essentially copied the top-rated designs and then spammed the entry. Then they create fake accounts to "like" their own images & make them more visible.

But by far, the worst offense was that a ridiculous amount of users just stole images and logos from other sites, and did so without consequence.

I actually had a contest where I was the first to enter, I corresponded with the host to improve my design, and I spent upwards of 8 hours making something they would like. But when my design became the "top pick", a good 10 or 15 designers went and copied the image almost exactly. Even so, I thought I was fine because I was still rated the top design by the time the contest closed.

And then another designer, who was clearly using images stolen from google & photoshopped (mind you, the guidelines stated it was to be an "illustration"), was awarded the prize at the last minute.

This was not Freelancer.com's fault, it was the host's decision. Regardless, that was the last straw for me. I'm not about to spend hours on an original design just to have the winner be someone who slapped together an image in 5 minutes, especially if they just essentially copied my entry. And I'm certainly not going to continue making designs for employers who couldn't care less about anything other than the end result, even if it's created illegally.

If thousands of users on a website consistently violate copyright law without consequence, why would I feel like my work was safe from suffering the same fate?

From what I've been reading, I'm at least thankful that I never gave them access to my bank account.

My name is sanket kumar iand my id is sanketkumarsing before 18 days i wirked on one project and i get a 900 dollar they r verified my account but after widrawal i have seen after 16 days the r sending me a mail my account is limited and send me a verification link i verify with my id and code and they r accepting it after than they ask me i have know about the employer out of freelance and i said u can check my chat i bid on his project and after compltation he had paid me but they review my account and till date my account is limited and they didnt relese my money and dont send me any mail i think this website is a completly scam thay dont give a money to freelancer after giving the employer so guys i think its a completly scam