FreelancerReviews 20,203

The website promises top notch developers and I posted a project and infact paid premium in advance to them to get me a good developer. Freelancer forced me o define milestones and deducted whole payment against it in advance. Now my ordeal started. The developer company kept promising me delivery which never happened (not even single line of code) and Freelancer didn't do anything about it - only assured me that I need to dispute and case will go in my favor. Finally I disputed and Freelancer took 7 days to give it in my favor. After that I waited for money to show up in my account but now Freelancer had new process that I need to raise WithDrawl request which I finally did and then again waited. After 7 days, I checked the status and their website says that Withdrawl takes 15 days for money to show up in my account. Will I hire Freelancer.com again - definitely no.

I deposited hundreds of dollars to my freelancer account in anticipation of hiring a freelancer. I requested that the majority of those unused funds be credited back to my credit card.

Their policy in regard to this request, as stated very clearly on their website, is very clear and seemingly straighforward:

"if you put the money into your account by depositing it but now you want it returned, you need to file a refund.It's no hassle really."

The problem is, when you submit a support ticket (because their is no phone number for you to actually call them), the autoreply email states you will get a response within 24 hours.

I have now sent multiple follow up emails and have been waiting for a response for 8 days!

I am now disputing the charge with my payment processor.

Do not do business with these people. Do not ever give them access to any of your credit cards or financial accounts.

I created there an account in early spring as the client who found me elsewhere asked to work on that platform only. Now I understand why. They take money from your account before you start working with no guarantee that you will be paid. So you pay to work there and be deceived. I worked with my client and "got paid" as I thought. But when I tried to get money frm the system I never succeeded. They locked them for 3 month due to problem with client. Wh ythe money were shown on my account then I don't know. After 3 months hey unlocked them but when I tried to withdraw them again they did the same - locked funds. They never returned my paid fee and in the end returned funds to the client which never respond me since he kind of paid for the first time and stole files from our dropbox shared folder leaving me with no source files. They just returned moeny to him so I kind of paid to no just work for free but to be deceived by them. Never work there, people.

We were a group of 6 persons working in freelancer.com collectively, each with his/her own skill. We had earned some money when freelancer.com alleged that all 6 accounts belong to the same person. They don't even allow us to show verification and ask us to close all the accounts but one. The reason for this is that they will gain over $2000 by closing these accounts and stealing their money. They keep dragging this on an on by asking repetitious questions over and over again, and each time I respond to one question, they come up with an other one and just dragg on the identity verification procedure until we hopefully give up and lose the money.

I can explain how to get work done for $0:
Post project, select freelancer, get work done, send payment to freelancer, mark project as complete, receive good rating,
Next - CHARGEBACK your money. Freelancer.com will do chargeback in any case, next reverse transaction and remove money from freelancer's account.

If you are a freelancer and you are still not victim of this business schema - it is your personal luck. New transaction like "Reversal of [Done milestone payment from ABC for project XYZ... " can appear at any moment.

Freelancer.com know about this business schema (please, note how politely I name "robbery") but doing nothing about it. Because Freelancer.com receive "introduction fee" from freelancer in_any_ case. Say, for $1000 project Freelancer.com receive $100 as introduction fee from freelancer. And doesn't matter Cahrgeback done or not done.

I put in a mile stone payment of $60 dollars and the website error-ed putting in three milestones of the same name and amount. And that was over the amount that was in my account so they just took it out of my account without even asking me.
To make matters worse, my old boss had me use his card to put money into my account to do a task for them and the website kept his card details without me knowing and they took that money out of his account.

I sent them an email immediately and they said for a job that is clearly at an agreed price for $100 now there is 4 milestones of 1x$100 and $60x3 (the extra 60 was at the request of the freelancer for a bonus). So on a job that i already have a dispute on i have to hope i win and the dispute and the freelancer is a nice guys and gives me my money back.

And the best they could do is say well just fight it out with him.

I will be back on here with pictures and more details soon to let everyone know how it pans out.

I did the translation and the employer profile was deleted without having paid to me so I did the job for free and there is no reaction from the administration ion my complain. I wrote several times and there is no reply. I do not understand why they allow people to close their profiles without paying for the job they ask for, so everyone can receive the services for free, all they need is to create new account! This is horrible!

One time client was not pay me and mark project incomplete and give me bad feedback without ny reason i complaint this to freelancer coustomer support four times but still no take any action:-( coustomer support is only for name:-/ but it is good place for earning.
Freelacer is too awesome company but i not like only one issue:(
But they cant take any action if any complaint to coustomer support:-(.

I withdraw my milestone like every week but twice this month they did not process my milestone which is really making me angry. Currently, I experience it now and the support even the finance people will only say it will be processed within the day but nothing is processed. They even correct me that my Processing date Mon, 29 Aug 2016 - Tue, 30 Aug 2016 which today is 31st of August 2016. Are they blind or they think people are stupid not to realize that they are delayed and the processing time only happen every Tuesday and Thursday. I am really angry and frustrated with this site and no one could help you. $600++ USD milestone is not a joke for them to hold it or keep it or not process it on time. They don't even care about bad reviews, they don't care for not getting back at you. I have been with them for a long time and its really getting frustrated as time goes by and my employer now offered to transfer to a different site then.

Freelancer has given I and my team no reason to smile. We were offered a job, agreed with the customer via chat on freelancer online chat, and we were offered a $2500 job. At the end of the day, $250 was taken from our account and freelance told us that the client was fake, so we didn't get paid and our money ($250) never got refunded. Since then, we were approached by fake clients and it was really frustrating.

Please stay away...

I needed some freelancer services. Went back to the site only to find out that my account had been drained by freelancer.com. 10USD a month?!?! These guys are real scambags.

Summarized:
Me "You stole my paper!"
FL "We can look into that for you."
Me "So you can string me along and keep my paper anyway?"
FL

I found a great freelancer with good expertise. But I icurred a whole lot of charges that I wasn't expecting. I was charged for deleting a job I posted up that was attracting the wrong skillsets. ID idnt wawrd this to anyone but I was still charged £5.42.

They dont use debit cards so had to do my transaction through paypal and still paid a deposit fee. It appears they also take a commission from freelancers! So watch out for the fees. Where I'm from they say "every mickle makes a muckle"!