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Marketplace for freelance programmers, writing, design, legal work and more.
The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.
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The freelancer that worked on my letter was very professional and compassionate regarding a very sensitive matter. I felt very comfortable discussing the need for a very delicate touch with the correspondence and she came through with flying colors!
Again Indian and Pakistani sweatshops offering all kinds of service even though our requirements were for someone in th e US, Canada we received 1000s of offers from desperate sellers of services. CRAP!
I had some issue in fee adjustment of A project and i contact freelancer support and find Barry, he was very helpful and quick.
Thanks Barry
Great site for customer and freelancer. Highly recommended! Nice experience with the site. Simple, unique and lots of features.
Freelancer is overall ok. But it would be better if there's no dry period. There are patches where there are absolutely zero projects.
I have been hiring freelancers here for several years.
It is becoming more and more usual to see automatic posts to any project. No matter what you ask for, they offer website development. It is spam
There should be an option to filter countries. If I were able to avoid bids from India or Pakistan, I would do it.
* If client does not pay you and runs away - you still get an incomplete project marked and your completion ratio decreases.
* There are lot of spam projects
Site with fraudulent freelancers who don't get any work done but file dispute to claim money. Freelancers who wreck up and create mess by working on my project and still claim money for even no job done. And Freelancer.com is doing nothing against them.
Never going to create any projects with freelancer.com anymore.
Just stay away from freelancer.com
I got one contacted me saying you need to do all banking transaction for me from your bank account. Fool its money laundering if he is having company why not company account or why not account in his name. They don't have employer verification. And for bidding they want to get paid extra. Pathetic All these online project providers are same they dont give any projects or classes just want to take us premium member ship and invest for their business like fools.
I had a query about something I thought had been removed from the site, but has actually merely been relocated. All resolved.
Shyam is very professional and quality of work is excellent. It was very easy to communicate with Shyam and he understood the project very quickly. Well Done.
I wanted a real estate website and i wrote all the details i need in a docx file where i mention to freelancers. Many of them (indians, pakistans e. T. c) they didn't understand that i want a simple agent real estate site with affiliate section. One other accepted to do the job with $111 and after was asking me $100 more, after the agreement! And also had 5 star rating! I don't suggest to anybody this site, is very risky to loose your money and also to not have good job. One other thing, if you have a remained balance e. X $40, you can not withdraw but you must spend for other project to the site. Stay away!
The website is full of unqualified people trying to make a quick buck. You will receive too many bids for a project and then you will try to weed them out. I choose someone with a stellar review and the profile made it look very professional and qualified but what I received was complete garbage. I had to make a milestone (like a deposit that freelancer holds) and two 1/2 weeks later, I am still waiting for a refund! The freelancer that delivered the poorest quality of work, not near complete would not release the milestones and I had to dispute it. The disputing system takes forever. Then, the freelancer said he would cancel the milestones if I gave him a 5 star review. I agreed to get my money back but I won't be giving him a good review. Blackmail! I am still waiting to get a refund, which is a time consuming process. It is a complete waste of time and money. Terrible site, terrible experience. I need that $200! They have false advertising. I hope they are sued for all the problems they create or go out of business.
They are full of scammers and don't guarantee you pay from your employer. I worked for an employer a week and came payday he canceled his account, and I was never given the $350 I was owed. What I hate the most is that they started billing you for a portion of your earnings before you even get paid. I just accidentally accepted a $600 project and a fee of $61 came out of my account. I only hope I get it back because this project is a scam which I didn't mean to accept (I thought I was just viewing the proposal... I wanted to report it). They need to screen their employees to verify they are legit. Make your site work like Fiverr... the worker gets paid before they provide their service... if they don't complete it within the agreed period, the hirer gets their money back.
There are idea how to steal employee money at freelancer.com. I was its victim. I share it for employees to never user "hourly" billing.
So, when you create hourly project, you set price per hour and how much hours you permit to spend during a week. So, lets say, you have 4-hours project, you set $10 per hour, and you expect to spend $40 max.
However, freelancer.com hourly limits are BULL$#*!. These limits are not enforced. So, employee can manually add hours and you will be FORCED to pay them.
So, now employee adds 100 hours manually and your credit card is charged for $1000 now, even you set limit to $40 and never expected this fraud.
It is how it works. Freelancer.com encourages fraudulent guys to cheat the system by creating of limits (so you think you are protected) and making these limits not working (so fraudster can charge you as many money as he wants).
I signed up for freelancer a month ago and haven't gotten anything out of it. That's not the problem. Two days ago I got charged 30 dollars for some random $#*! upgrade I wasn't even aware of. They didn't send any type of notice before taking the money out of my account. I've emailed the support team twice and they still haven't replied about my refund.
I'm a genuine person who provides a service on the site and HALF the people I have dealt with are thieves and they won't pay. The site is not worth your time and effort. The chances are that you won't get paid and that people will lie and say you didn't complete the project even when you did, and on brief. The site should be shut down. In fact all of these sites should be shut down. I'm closing my account. It's not worth my time when the only people who assign projects are thieving scumbags.
I've completed at least 40 projects and only been paid for 20. Avoid this site.
25th May they agree that beaucause of system's bug they took from our credit money a quote which they shouldn't. 28 th May they send me and email - they refunded amount X to our credit card BUT - we have to wait 10-15 business days. It is 21Th of June and still nothing. We are waiting for refund, they don't answer for my email. NEVER AGAIN! Be aware!
Answer: It is a PR platform that enables scammers to appear legitimate or verified. Freelancer doesn't care. They get a sizeable commission no matter if the posting is legitimate or not. Example: A fake ebook listing. Needs author to write 50000 words for US$ 2000. Unwitting freelancer bids and is 'awarded project' with message saying hurry up and accept. Once accepted, freelancer takes 'project fee' while you get tied up in their help callcenter trying to recoup not only the fee but potentially the fake employer gleaned from you using their platform. This site will be in the news soon. Trust me.
Answer: Hi Dejan. This happened to me in 2014, I lost a lot of money too, I withdrew the money on a Wednesday after the client had paid me $1000 in full. Then the next day, Thursday, I got a message that my withdrawal request was cancelled and the money reversed back to employer. My account was suspended and when I asked why, I was told that the employer looked like he was fraudulent and that the money might be fraud. Up to date, I am still bitter, angry and sad over that $1000 but I never got it back and Freelancer closed the person's account and that was that. So I hope this answers some of your questions and I am deeply sorry for your loss after such hard work. All the best
Answer: Freelancer.com focused on employer only, they just want as many employer and project as they can regardless of their country, verification status and deposits. However all the restriction is for employee. This is the reason Freelancer didn't stop them to post project without deposit. Almost 90% projects are fake (either posted by freelancer itself or fake/fraud employers). You have to be careful. Keep following things in mind will prevent you from fraud much. 1. Don't work for Employers from India/Bangladesh/Sri Lanka/Nigeria/Israel 2. Don't work for Employers whose name looks like Indian 3. Once the project is awarded to you, don't accept it unless the employer created initial milestone. Wait for at least 12 hours after milestone creation then accept it. 4. Ask for release step by step, don't work on next milestone unless previous is not released 5. Withdraw money from freelancer as fast as you can.
Answer: You can't say its fake but at the same time you can't just trust it fully. My point here is: people do get things done for the price but when it comes to money/payment, you can not trust freelancer. Sometimes it gets reversed from your account and you won't even get a satisfactory reason for it. I suffered a loss of 900 USD. All I get to hear that employer had some account issues and we can not disclose this any further. If you looking to work as a freelancer, go odesk or upwork and any other site first and then freelancer.com. Small incident: I worked for a client, designed the logo got the parent for it. Next day when looged in, my account showed negative balance ( payment reversed). Support: employer have acc. Issues Client: never came back or responded to any mails. Result: I worked and still in debt.
Answer: Dispute it with PayPal! Another beautiful example of why everyone hates Freelancer.
Answer: Freelancer is scam. I have very bad experience recently. "The payments you've received from your employer "-----------" were reversed due to their account issues. As a result, their account was closed" Lost over 800$. Freelancer also keep the fee for this job! Their support never answer. SCAM
Answer: Agree, do not use credit card details - freelancer is a terrible organisation when it comes to finances - they just debit your card at will, no warning, no opportunity to review the transaction, no notification of the charge - you just find out once you get your bank statement. Be very, very wary of this company - not saying their dodgy, BUT they are very devious when it comes to transactions. I think their motto is - "debit any time, just don't tell them and they wont complain"
Answer: Contact Paypal and file a dispute. I got a refund for the monthly amount that they should not have charged me for.
Answer: Good afternoon Rostyslav, unfortunately this has happened to most users of Freelancer including people who have been awarded projects. Ensure that you do not start any work or event accept a project until the following criteria have been met: 1. Project awarded 2. Initial milestone/deposit created 3. Client agrees to release the first payment immediately after you accepting the project. If they are unable to do this, tell then politely that you are unwilling to start on the project and keep looking for honest, legitimate clients. Be careful at all time on this website, even if you do vey thing by the book and the client still doesn't pay, the Freelancer support team will not help you. It is left to you to contact the client and chase the payment even of they delete their account.
Answer: Don't share you card. Use Paypal. First of all don't use freelancer they are scammers.

