FreelancerReviews 20,200

IMHO this is the worst service I have ever used. I will never use their services again nor will I recommend Freelancers services to anyone. What a Joke, waste of time and money. Total Rip off, 200 plus dollars spent and no logo or letter head was delivered.
Of the three logos I picked over a 21 day period (two extensions pushed on me by them) Freelancer DQ'ed all of them due to plagiarism or non compliance and then ended the project with out awarding anything and kept the money. WHAT?. I paid them to manage a service for me, I did not expect to have to vet all of their contractors and projects myself.

I use Freelancer all the time. But I always regret it. Sure, it's great for finding someone when you need something very urgently done. But in general, you have these auto bidders that just pop up on every project. The same people. People who clearly do not have the skills you are looking for! It's just an annoying site that has so many issues, I don; t know where to begin. Nevertheless, I've managed to find some of my best workers there, but quickly pulled them away from Freelancer, because it's nearly impossible to manage workers though that platform.
The bottom line is this, it's like fishing. Throw in you hook, and you have a very low percentage of returning something significant. Do it enough times, and you'll hit gold. After creating a million projects, I've managed to pick out some goodies and keep em.

The platform has been amazing for finding work on short notice, albeit there are quite a few opportunities to sift through, the ability to have projects and clients laid out ready to begin is something not readily available elsewhere.

As for customer service, I recently had a bit of issue with a client but thankfully Eileen from their social media team was able to step in and help me resolve the situation completely.

For any freelancer looking to enter the industry, Freelancer.com provides a great stepping stone and can grow into a valuable source of income if you cultivate your relationships well enough.

My account got closed without any reason, i was not using the site for about 2 years? What the hell!

I bid on a project and awarded by the employer. After completing my work, I came to know the employer was a fraud. I didn't receive payment from him but I was already charged for accepting the project. So I contacted freelancer support. They simply said they will charge you for accepting a project no matter whether you are getting paid or not. Also they said they will suspend my account if I didn't pay the amount. They have already looted a small amount for adding credit card. Robbing money from both the freelancer and the employers is their only aim.

Beware of this site!

Jenny (Joomlazone) from Bulgaria took my money and did not deliver the work. Disgusting! Just don't understand how filth like this get away with ripping off hard working individuals trying to make a living. Freelancer.com sucks big time!

I've been a freelance copywriter for over five years. I stumbled on Freelancer when I decided to expand my client base. I began working with one 'employer' did a ton of work for him. Even responded to him when he would ping me at 7 am asking me if I could take a project and reminding me to keep time.

It was an hourly contract, so imagine my surprise when a $1400 plus invoice was never paid. I have tried reaching the client and spoke to Benny S on the chat support told me that the client had been removed because he violated the terms. Essentially meaning that all that work and the hours I put in were wasted.

I can't even express how pissed I am that there are no protections in place for people like myself who aren't scammers and actually do this for a living. Freelancer should be ashamed of itself for not having protections in place for their freelancers, on top of their outrageous fees. It's a complete sham and I will never recommend them to anyone. Shameful

I am particularly impressed with the speed at which they help protect clients especially with all these so-called freelancers who profess to know the job, compel us to create milestone only to do mediocre jobs or even not doing the job at all. The fact that I am convinced I will be protected made me to continue to use this website. My advise to the company is to find a way of screening these freelancers to ensure only those with credibility are allowed. I know it is a tall task but it will help.

I use freelancer to get an OpenGLES mobile app done. I found a very good programmer, Tristan MacCrehan alias "thinkyfish", who has implemented 3 projects so far, all on time and under budget. We are working through the 4th project and things look very good.

I participated in a guaranteed contest (means the holder must pay even if doesn't choose a winner, and if there's no winner the prize is shared to all participants or top rated entries). At the end of the contest, there was 52 entries (7 of which were mine) and no winner was chosen (actually the holder didn't care much about the contest, he wanted a brochure but did not provide any content).

One month later I received my share of the prize it was less than was due to me. After calculations, I saw that the prize was shared to 98 entries instead of 52 (I had to calculate because for obscure reasons, the entries are hidden after the contest is locked when there's no winner, while other contests with winners remain visible). Moreover I was charged 11,2% instead of 10%.

I sent a ticket asking where did the 46 additional entries who shared the prize came from and why I was charged more than normal, and they responded that "auto-distribution is system generated".

This is not the first they steal from me but this time I'm really pissed off. If anyone here wants to sue them please contact me I want to join.

There's only one way to stop this company's unethical, misleading, unfair and unconscionable conduct. Write to the Australian Consumer Complaints Commission. If they get enough complaints, they will investigate.

Here are some of my issues. Add your own:
Deductions from freelancer accounts with no warning and no proof.
Failure to do due diligence on verifying customers leading to freelancers' being prejudiced financially.
No transparency in financial transactions or communications.
Insufficient disclosure regarding prejudice and likely loss of income.
Misleading advertising - adverts promise one thing; terms and conditions another.
Unfair and possibly illegal terms and conditions, for example, giving up the right to join class actions.
No customer service apart from a chat line. No phone number. No email. No full names.
No proper dispute resolution process for disputes with the company.
Possibly fake good reviews on review websites (paid for by the company)?
Possibly fake jobs posted by the company?
Lack of disclosure in reporting in the annual reports

Let's fight unethical business practices!