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Freelancer

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,157
value
1,007
shipping
684
returns
774
quality
1,012
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

India
1 review
1 helpful vote
Follow Raghav B.
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In love with this site. Have been using this site as a freelancer as well as a client for more than 4 years now. I have come across so many awesome people around the world because of this website.

Date of experience: August 3, 2017
Argentina
1 review
0 helpful votes
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Very good
August 4, 2017

She addressed all of my concerns. She could resolved my problem. I'm grateful for her help. Thanks a lot

Date of experience: August 3, 2017
Egypt
1 review
0 helpful votes
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My Preferable Site
August 4, 2017

Through my long working career, either on online or any other place, I found out that Freelancer is the best and greatest place for work. Everything goes easily and smoothly.

Date of experience: August 3, 2017
India
1 review
0 helpful votes
Follow Umadevi G.
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Got good tech skill? Then earning online is not tough. Freelancer is the right choice. Appreciate support team and recruiters. Also the policies are framed with proper ethics. Overall great and reliable experience so far

Date of experience: August 3, 2017
Pakistan
1 review
0 helpful votes
Follow Vaqas U.
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Freelancer is wonderful platform!
August 4, 2017

I am working over Freelancer for the past 4 years. I must say its an excellent platform and now I am become preferred Freelancer and getting more project invites. Must say Thanks to Freelancer for providing us such a great platform to earn a easy money. Thanks

Date of experience: August 3, 2017
India
1 review
0 helpful votes
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Great. You have changed my life.
August 4, 2017

I am very happy to be part of freelancer.com. I always wanted to be very good freelancer and freelancer.com gave me all the oppertunity to do this. I am in the way to achieve more. Good luck.

Date of experience: August 3, 2017
India
1 review
0 helpful votes
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A great marketplace
August 4, 2017

Freelancer.com provides me opportunities to work, learn and earn globally. Thank you Freelancer.com..

Date of experience: August 3, 2017
Pakistan
1 review
0 helpful votes
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Outstanding
August 4, 2017

Almost all issues are resolved. The things which is mentioned all are perfectly working now. This is best step from freelancer to get feedback from workers regsrding ios.

Date of experience: August 3, 2017
India
1 review
1 helpful vote
Follow Abhishek S.
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It has been really great here.
August 4, 2017

Actually, my freelancing career started through Freelancer only. I slowly built up and today I get many jobs here.

I find a very unique thing at freelancer. The quest for improvement. Its like its DNA. You notice an area of improvement, and after a while you will that change being implemented on the site. Not once, not twice, many a times.

Corporate account, chat feature, call feature, multiple language site, payment options, well list is really long. So many things added.

The aggression, the pace reflects.

Well, not everything is good. I encountered a few issues too. Comparing them with the benefits, they are not that important. Still.

And the one area perhaps needing focus is support. For standard issues, they are quick and easy to deal with. But the issues where decision making is required, they really are not good enough.

For example- I was awarded a project. Money sent to milestone system by employer. I delivered the job and when i saw the milestone, the money was not there. I came to know that money was funded thru fraud/wrong credit card. And thus milestone sent back. Well. Happens. But. But you deducted project fee on that case. That was doubling my trouble. I worked for a full day for no money, and thereafter i paid fee. And i was not at any fault. In such cases, forget legal aspects, be true and concerned. If so happens in future, I see this place leaping forward only.

Hope my review helps

Date of experience: August 3, 2017
Australia
1 review
0 helpful votes
Follow David S.
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I've been on Freelancer for just over seven years now and I have to say they are to thank for helping develop my graphic/web design path to where it is now. After I was awarded my first project, the jobs just kept rolling in to the point I was able to turn what was once something I did in my off-hours to a profitable full-time career, and it only developed further when I was invited into their Preferred Freelancer program.

Now I have access to high paying projects and clients from around the globe who have made me an integral part of their branding and communication operations. I cannot thank Freelancer.com enough for their support in getting me this far.

Date of experience: August 3, 2017
Singapore
1 review
0 helpful votes
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Good Platform For Learn and Earn
August 4, 2017

Happy with employers professionalism, work quality and also suitable in time zone, would like to work more adn more in this platform.

Date of experience: August 3, 2017
RU
1 review
0 helpful votes
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Excellent support
August 4, 2017

There was a problem about balance in my account, and the supporter solved it quick and professionally. Great job.

Date of experience: August 3, 2017
Virginia
1 review
0 helpful votes
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My experience with Freelancer
August 4, 2017

I am a freelancer who worked for 2 years on Freelancer.
I have already worked with many clients as well on Freelancer site and Freelancer team always kindly help me for many times.
I think that working on Freelancer is a great chance for our freelancers.
It is my pleasure to work on here.
I will always do my best for my clients and their projects.
Thank you.

Date of experience: August 3, 2017
India
1 review
0 helpful votes
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A+++
August 4, 2017

Nice experience. I love it. Hope to get more projects from freelancers :) A+++++. Hope they make it much more better.

Date of experience: August 3, 2017
India
1 review
0 helpful votes
Follow Vishal S.
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5 star
August 4, 2017

Very great site its changes my complete life. I really appreciate it its very good platform for freelancers those want to earn money

Date of experience: August 3, 2017
Pakistan
1 review
0 helpful votes
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Real life Changer
August 4, 2017

As an employer or as a Worker I Found Freelancer Prefect. I recommend it to everyone. This site is real life changer.

The system to so easy to use, A+A+A+A+A+A+A+A+A+A+AAA+++++++++

Date of experience: August 3, 2017
Pakistan
1 review
0 helpful votes
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GREAT EARNING SOURCE
August 4, 2017

I love Freelance job. I work hard and ready to get milestone and good rating from freelancer.com so it's full career for everyone

Date of experience: August 3, 2017
Pakistan
1 review
0 helpful votes
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Problem Solved
August 4, 2017

Handled well in time and on purpose. Great initiative by freelancer having such a great staff. Lets make freelancer great :) Thanks, Brian, you doing great job :)

Date of experience: August 3, 2017
Poland
1 review
0 helpful votes
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Best Freelancer Marketplace
August 4, 2017

I am getting projects from freelancer since 2009, it's one of the best Marketplace ever as per my experience.

Date of experience: August 3, 2017
Florida
1 review
0 helpful votes
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As a preferred provider, I receive many direct contacts from FL'er for specific project requests for which I am grateful. While many of the contacts I receive from FL recruiters are for relevant skills, more than a few are for skills completely unrelated to my profile and abilities.

I simply x out of the ones that are irrelevant and move on. But, it sure seems like a waste of time for the individual recruiters. Just sayin'...

FL is a good tool for finding new clients, connecting with repeat clients and for advancing my online work load.

Date of experience: August 3, 2017