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Marketplace for freelance programmers, writing, design, legal work and more.
The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.
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Avery from Freelancer contacted to offer me a program they're offering on their platform. They were very professional, helpful and communicative. Most of my experiences with Freelancer's staff in different areas are so far good, I'm always left with an impression that they are professional.
I have been using this site since 2009.
Earlier site was less attractive but more friendly to use.
Now some of the things like completion rate is against provider because sometimes many clients just put the bad review with incomplete project because either they were asking something that was not in the project requirements or their clients changed the requirements but in each case it goes against provider and that is not good.
After being preferred freelancer we are getting quality projects to bid, that one is different case we are still not able to award a project but the projects we are getting of high quality
This is an amazing site where every minute there are tens and hundreds of new projects. For customers there is a system of financial security, a comfortable system of communication with the freelancer. For freelancer developed various packages (monthly Subscription), loyalty systems, system of interim payments, and more. Support in the shortest possible time is always ready to help solve the problem. Thanks to the site administration for their hard work!
I am working on this Plate form since last 1 year. I am so happy that I found it. I am working here as a full time job not as a part timer. And so for best experience in my designing life. Everything is going smoothly. Thanks to Freelancer.
I had a customer last year to whom I delivered a long time work worthed about $2,700.1 or 2 months after the job was delivered, I suddenly had my account blocked and all amount paid reversed.
I asked FL several times about clear explanations, but did not have a satisfactory response. This situation lasted about 10 months, then I received an email stating that the amount was reversed to my client's bank due to fraudulent activity. Who made it? I don't know.
Furthermore, my client's account was blocked and I can't contact him. I asked FL to give me his contact details, but did not have any support.
At the end of the day, FL charged me all the losses associated with this fraud. I was completely dissatisfied with this approach, as a top-rated reputable freelancer here...
I lost $2,700 and the client had received the job with zero cost. FL did only punish me, as a freelancer doing his job honestly. This is unfair at all.
I have been working here since last couple of years. I am so happy today, to see myself at the level i even dreamed for and its just a start.
My earnings are more than twice, what other developers of my experience getting in the local market.
All because of this platform. Huge number of clients. Great Recruiter projects and brilliant 24/7 support.
Thank You Freelancer for everything
I had issues trying to authenticate my CC because my CC was charged twice and I tried to type the first charge (the second one havent arrived yet).
Within two years I have completed 200 jobs with 100% completion rate. One of the best services of freelancer.com is 'recruiter service' which help you to get big jobs, helps to complete using its policy terms.
If someone starts working on it regularly then I am sure he/she will get the result within few days.
I work on daily basis in Freelancer.com. 50% of my revenue comes from Freelancer.com. They have very helping support staff and their PF program helps best freelancers to grow. I will recommend this site to everyone who wants to start freelancing.
I have contacted Preferred Freelancer Support regarding some of my concerns and the communication with Allie A. From the Support was one of my best experiences I had in last 1-2 years. Very detailed, provided clarity in communication and super helpful. Thanks a lot!
Really Love & appreciate their services they are constantly keeping it up to date & secure. Before i was working on upwork but when i explored freelancer then i never logged in back to upwork. Because freelancer was what i was looking for! Highly Recommend Freelancer Platform to all freelancers & Employers. Specially Preferred Freelancer Program is the Best ever Offer of freelancer Platform. Great PFP (freelancer Staff) they are very professional love all of them. There are few things need to update in terms and conditions that is (reversal of milestone payment. This is the only problem i faced here on freelancer. My payment reversed on employer actions of breaking platform policies) everything else was Perfect.
Thanks Freelancer
Freelancer.com is a great marketplace. But it has some problems. There is a lot of fake projects maximum posted by Indians. Freelancer should take care of it. As well as there is another problem "Reverse". After job completion the given payment by client has been reversed. I think it should be solved. Others are good to me. Thanks Freelancer to provide us a great opportunity to work with you.
I had the pleasure of receiving support from Jake S., and I must say he was extremely helpful and professional. He listened carefully to my concerns, I really appreciate his support and highly recommend him as a valuable member of the freelancer support team!
My association with Freelancer is approximately 4 years long. Freelancer is a great platform for those looking forward to utilize their talent and earn income.
I get most of my projects through Freelancer and this platform is helping me give shape to my dreams.
I got amazing experience while getting preferred freelancer badge. It really made me so profit and gained so many long term clients. Thanks Freelancer.com for such amazing experience here.
Macall C. Has provided me with information about becoming a Verified freelancer, detaling the benefits and explaing the verification process. Very nice and informative interaction as always.
Nice talk, No hesitant and such a great person than others. In other word "YOU ARE DOING SUCH A GREAT JOB "
I have been a Freelancer for the past 4 years. If you have above good sought after skills, are prepared to put in effort and is not after a quick financial solution, this platform can provide you, after time, with a good income flow.
Like any crowd sourcing website, you have to learn that there are "employers" who are not what they seem and can frustrate you and waste your time. You need to be able to identify those as good as you can and avoid them.
Can Freelancer.com improve? Which employer can not? It will help if they add some verification (event just email verification) for employers, prior to allow them to post projects.
Overall, Freelancer.com has helpful staff and their system do support and report hard working contributors. To a great extent, it is up to you to make it work.
Answer: It is a PR platform that enables scammers to appear legitimate or verified. Freelancer doesn't care. They get a sizeable commission no matter if the posting is legitimate or not. Example: A fake ebook listing. Needs author to write 50000 words for US$ 2000. Unwitting freelancer bids and is 'awarded project' with message saying hurry up and accept. Once accepted, freelancer takes 'project fee' while you get tied up in their help callcenter trying to recoup not only the fee but potentially the fake employer gleaned from you using their platform. This site will be in the news soon. Trust me.
Answer: Hi Dejan. This happened to me in 2014, I lost a lot of money too, I withdrew the money on a Wednesday after the client had paid me $1000 in full. Then the next day, Thursday, I got a message that my withdrawal request was cancelled and the money reversed back to employer. My account was suspended and when I asked why, I was told that the employer looked like he was fraudulent and that the money might be fraud. Up to date, I am still bitter, angry and sad over that $1000 but I never got it back and Freelancer closed the person's account and that was that. So I hope this answers some of your questions and I am deeply sorry for your loss after such hard work. All the best
Answer: Freelancer.com focused on employer only, they just want as many employer and project as they can regardless of their country, verification status and deposits. However all the restriction is for employee. This is the reason Freelancer didn't stop them to post project without deposit. Almost 90% projects are fake (either posted by freelancer itself or fake/fraud employers). You have to be careful. Keep following things in mind will prevent you from fraud much. 1. Don't work for Employers from India/Bangladesh/Sri Lanka/Nigeria/Israel 2. Don't work for Employers whose name looks like Indian 3. Once the project is awarded to you, don't accept it unless the employer created initial milestone. Wait for at least 12 hours after milestone creation then accept it. 4. Ask for release step by step, don't work on next milestone unless previous is not released 5. Withdraw money from freelancer as fast as you can.
Answer: You can't say its fake but at the same time you can't just trust it fully. My point here is: people do get things done for the price but when it comes to money/payment, you can not trust freelancer. Sometimes it gets reversed from your account and you won't even get a satisfactory reason for it. I suffered a loss of 900 USD. All I get to hear that employer had some account issues and we can not disclose this any further. If you looking to work as a freelancer, go odesk or upwork and any other site first and then freelancer.com. Small incident: I worked for a client, designed the logo got the parent for it. Next day when looged in, my account showed negative balance ( payment reversed). Support: employer have acc. Issues Client: never came back or responded to any mails. Result: I worked and still in debt.
Answer: Dispute it with PayPal! Another beautiful example of why everyone hates Freelancer.
Answer: Freelancer is scam. I have very bad experience recently. "The payments you've received from your employer "-----------" were reversed due to their account issues. As a result, their account was closed" Lost over 800$. Freelancer also keep the fee for this job! Their support never answer. SCAM
Answer: Agree, do not use credit card details - freelancer is a terrible organisation when it comes to finances - they just debit your card at will, no warning, no opportunity to review the transaction, no notification of the charge - you just find out once you get your bank statement. Be very, very wary of this company - not saying their dodgy, BUT they are very devious when it comes to transactions. I think their motto is - "debit any time, just don't tell them and they wont complain"
Answer: Contact Paypal and file a dispute. I got a refund for the monthly amount that they should not have charged me for.
Answer: Good afternoon Rostyslav, unfortunately this has happened to most users of Freelancer including people who have been awarded projects. Ensure that you do not start any work or event accept a project until the following criteria have been met: 1. Project awarded 2. Initial milestone/deposit created 3. Client agrees to release the first payment immediately after you accepting the project. If they are unable to do this, tell then politely that you are unwilling to start on the project and keep looking for honest, legitimate clients. Be careful at all time on this website, even if you do vey thing by the book and the client still doesn't pay, the Freelancer support team will not help you. It is left to you to contact the client and chase the payment even of they delete their account.
Answer: Don't share you card. Use Paypal. First of all don't use freelancer they are scammers.

