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Freelancer

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,157
value
1,007
shipping
684
returns
774
quality
1,012
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

PS
1 review
0 helpful votes
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Web developer
August 4, 2017

I think freelancer.com in the side of a client against freelancer.
He must be a fair will all actors

Date of experience: August 4, 2017
India
1 review
0 helpful votes
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Simply Amazing
August 4, 2017

My work experience with Freelancer is great, it's a great platform for my earnings and I always look forward to increasing my business from Freelancer and I always try to get more and more employer on it to make it the biggest platform for all of us.

Date of experience: August 4, 2017
Sri Lanka
1 review
0 helpful votes
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I love Freelancer
August 4, 2017

Always i got great service. After being Preferred Freelancer there are lot of chances to get best project with best price. Have a plan to go long journey with freelancer. Thanks.

Date of experience: August 4, 2017
Turkiye
1 review
0 helpful votes
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They are really professional
August 6, 2017

When I experienced a matter, freelancer team used to solve those matters as soon as possible. I'm very glad with them.

Date of experience: August 4, 2017
Ukraine
1 review
0 helpful votes
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Great Platform!
August 6, 2017

Working with Freelancer for some years and everytime find more and more interesting, very user friendly and supportive! Thank you for your work and assistance!

Date of experience: August 4, 2017
India
2 reviews
2 helpful votes
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Since 2009, I am working on different freelancing platforms and finally all of them merged to the Freelancer.com and opens a new horizon of Freelancing, innovation and work style. It creates a new work definition. Thanks Freelancer.com for this opportunity.

Date of experience: August 4, 2017
Hungary
1 review
0 helpful votes
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Freelancer recruiter program
August 4, 2017

The Freelancer Recruiter program is a great way for both employers and preferred freelancers to connect and to work on various great projects together. The recruiters are doing a good job, my experience with them so far is truly positive. They also keep my project related standpoints in mind. Filtering specific projects for relevant freelancers would make the Freelancer Recruiter program more effective, I believe.

Date of experience: August 4, 2017
Pakistan
1 review
0 helpful votes
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My virtual office
August 4, 2017

I have been working here since 2014. I have a great working experience and this is a largest market place I have worked ever.
Most important thing is freelancer.com website and mobile app developers are improving it rapidly and I like the latest features they introduce.
Tax fee (service charges) is also low for freelancers as compare to other similar platforms.
100% Recommended. Must try at least once.

Date of experience: August 4, 2017
Bangladesh
1 review
1 helpful vote
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In one word Excellent!
August 4, 2017

I am working through freelancer and its one of the safest online market place. And if there's any issues then freelancer staffs quickly sorts them out. Its a great experience and I wish freelancer.com best of luck :)

Date of experience: August 4, 2017
Pakistan
1 review
0 helpful votes
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Phenomenal!
August 4, 2017

It is been a great journey so far. Freelancer is place from where I started my career. After 4 years of hard work and dedication we now have a team of 20+ people. It surely helped us grown. Thank you :)

Date of experience: August 4, 2017
Portugal
1 review
0 helpful votes
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New opportunities
August 4, 2017

Serious platform to open new opportunities, new way to work, to developed my skills, to meet different people, new markets and grow up.

Date of experience: August 4, 2017
Croatia
1 review
0 helpful votes
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I am really happy to be part of Huge platform where you have chance to get New Projects, get to know awesome community & launch your business

Date of experience: August 4, 2017
India
1 review
0 helpful votes
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Good Experince
August 4, 2017

Great and extra ordinary. Storing a site with info and helping it to find it more easy. I am surprised when i have seen it.

Date of experience: August 4, 2017
India
1 review
0 helpful votes
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Changed my life
August 4, 2017

Seriously I can't imagine my life without this website. This website has been source of income for few years now and I am my own boss because of this website

Date of experience: August 4, 2017
India
1 review
0 helpful votes
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Freelancer Changed My Life A Lot
August 4, 2017

Love to work in Freelancer, Best freelancing site as of now. A nice and well established platform to work on.

Date of experience: August 4, 2017
India
1 review
0 helpful votes
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Love to work on Freelancer.com
August 4, 2017

Its a awesome experience to work in freelancer.com. We are working here from 2011 and got many goods clients.

The most valuable part of the freelancer is the verification process. They changes their strategy and algorithm when market needs that.

We are happy to work with freelancer and wishing then a best of luck for future.

Date of experience: August 4, 2017
India
1 review
0 helpful votes
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Verified Freelancer Verification
August 4, 2017

My experience talking with Chelsea V. was great she is asked me all the questions about my freelancer skills and project I am currently working on to provide me verified batch.

Date of experience: August 4, 2017
Greece
1 review
0 helpful votes
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I had been on vacation and my bank changed card provider. I didn't notice that my Freelancer membership was canceled due to card being inactive. My Preferred Freelancer status has been revoked after 14 days of inactivity on this matter, but I reached to Jonny in PFP team and we resolved this issue in the matter of hours. I am back to PFP and Jonny was pleasant and good guy who onboarded me back in no time!

Date of experience: August 4, 2017
Ukraine
1 review
0 helpful votes
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Excellent
August 4, 2017

All experience I've got here at Freelancer is excellent. Even if you have troubles with identify verification due to IP changes or places from where you connect to site it goes smoothly and without any delays. Pleasure to communicate with support.

Date of experience: August 4, 2017
Turkiye
1 review
0 helpful votes
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Freelancer.com support desk
August 4, 2017

Kayla did a great job. I just describe the issue I wanted get support and she just helped me less than couple of minutes. The quality of freelancer.com support desk increased so much which is great!

Date of experience: August 4, 2017