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Freelancer

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,157
value
1,007
shipping
684
returns
774
quality
1,012
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Singapore
1 review
0 helpful votes
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Great help!
March 17, 2019

I contacted freelancer support for my account issue
Rhian C. Was very kind and really helpful.
I really recommend Rhian C. As a great assistance.
Thank you very much.

Date of experience: March 16, 2019
India
1 review
0 helpful votes
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Jade D. Did excellent help
March 17, 2019

Jade D. Helped me and resolved all the things what I was facing from last few days with my 2 employers, also he told me the best way how I can resolve the things my self if I face the same problem in future.

Date of experience: March 16, 2019
Indonesia
1 review
0 helpful votes
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Verified Freelancer Explanations
March 17, 2019

Macall C. Give a very clear explanation about the program, he has great communication skill, friendly, and quick response. Very helfpul

Date of experience: March 15, 2019
Colombia
1 review
0 helpful votes
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Excelente
March 17, 2019

Me ha dado la información que he requerido muy bien en el cual me ha dado la satisfacción al resolver mis dudas, la señorita Carmen

Date of experience: March 15, 2019
New Jersey
1 review
0 helpful votes
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Fast and precise response
March 17, 2019

Carmen A. Was able to give me (in more than one occasion) a fast and precise solution for the questions I had at the time!

Date of experience: March 15, 2019
Slovakia
1 review
0 helpful votes
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Jennifer M. From Freelancer
March 17, 2019

Jennifer M. Nice, fast, helpful, easy to understand. My problem was solved very fast and to my satisfaction. Thank you

Date of experience: March 15, 2019
Nigeria
2 reviews
2 helpful votes
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Awesome
March 17, 2019

So pleased with the way it looks and fits! The lace, and train, and sleeves are so pretty! The quality & professionalism are appreciated. We will certainly order from LaLaMira again!. Love it

Date of experience: March 14, 2019
Australia
1 review
0 helpful votes
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Thanks for Mason D
March 14, 2019

Thanks to Mason D, respectfully, it really took me some time and gave me some good tips, thank you for the support.

Date of experience: March 14, 2019
India
1 review
0 helpful votes
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Error
March 14, 2019

Awesome support, very quick in solving problems. Freida was like an angel in disguise. I loved the freelancer support

Date of experience: March 13, 2019
GB
1 review
0 helpful votes
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Excellent
March 14, 2019

She is quick and direct to response to complaints or request, and still maintaining a good chat.

I recommend her for any good position.

Date of experience: March 13, 2019
Bangladesh
1 review
0 helpful votes
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Very good.
March 14, 2019

Judith was very helpful. She handled my problem very professionally. I am very happy with her service. I wish her all the best.

Date of experience: March 13, 2019
Austria
1 review
1 helpful vote
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I have a problem with the Freelancer project fees, but Ms. Frieda S can solve it in a very short time and I am really satisfied with her work. She is doing great job. I really appreciate her. Thank you very much.

Date of experience: March 13, 2019
India
1 review
1 helpful vote
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Perfect clarification
March 13, 2019

I was having an confusion when I upgraded my personal profile to corporate profile. Claudia helped me to clarify my all doubts and shared some valuables link with me for my corporate account.
Thanks Claudia and Freelancer team for your support.

Date of experience: March 13, 2019
Bangladesh
1 review
1 helpful vote
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I talked with Claudia B. Regarding my problem. She provides me a good solution. I am very much satisfied.

Date of experience: March 13, 2019
Malaysia
1 review
1 helpful vote
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Thank you Jade D
March 13, 2019

Thank you very much for helping me. Honestly I am very shocked when I got email about subscription because I do not know what I have done when I am exploring Freelancer.com. I am glad Jade D help me. Thank you

Date of experience: March 13, 2019
Bangladesh
1 review
1 helpful vote
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Erwin C helped me to understand some queries. He was extremely good in terms of professionalism and answering. Thank you Sir.

Date of experience: March 13, 2019
India
1 review
1 helpful vote
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Good
March 13, 2019

Nice experience to work with katie, he explained everything in deep. Would love to work with freelancer support again

Thanks

Date of experience: March 12, 2019
Germany
1 review
1 helpful vote
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Great Solution
March 13, 2019

They provide a great solution always. I am very happy with their support.
I was met Anastasia D today and got a perfect solution again.
Thank you so much A+++++++++

Date of experience: March 12, 2019
Canada
1 review
1 helpful vote
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Contest rules clarification
March 13, 2019

The agent quickly checked my contest and answered all my questions clearly and quickly. I would have made a mistake if I did not have a good explanation. Also, the agent provided a link to the instructions which are not as clear as the agent explained.

Date of experience: March 12, 2019
Pakistan
1 review
1 helpful vote
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Jade D
March 13, 2019

Very helpful conversation. Jade D has given me good suggestion as a new freelancer and resolve my doubts

Date of experience: March 12, 2019