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Marketplace for freelance programmers, writing, design, legal work and more.
The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.
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I have worked on multiple projects with Freelancer.in & there have been some cases when things were not good. The freelancer team helped me quickly resolve the issues & was a great experience.
Thank you very much for your freelancer team.
The freelance team stayed in full touch with me to resolve my issue
Many thanks to the freelancer team.
Freelancer is a great platform if you are looking for freelancing work.
Macallan interviewed me. The conversation was very informative and I was excited about it
I was having difficulty with my application to the Verified Freelancer Program on Freelancer.com. This is an extremely important program, as it allows members to bid on high-end projects that are denied to those without the credential. The Freelancer rep that assisted me went by the name of "Macall C." This person was extremely helpful and essentially paved the way for me to get into the program. I followed a few simple instructions (having already met the other requirements) and I was ushered in. I am now awaiting my Google Video interview call for full entrance into the program. Pretty smooth, Macall C; pretty smooth!
The issue was resolved quickly and other team members also contacted me to ensure everything was ok. Really, really good service.
The ticket raised was closed abruptly without taking my consent. This proves that freelancers are cheating clients
I am very much impressed to get this offer but I need few times to enroll this offer.
It was a very good experience. I did not have to wait time.
Mr. Macall has informed me about the various benefits of verified freelancers. And I will be accepting this service very soon. I am really impressed with his use of it which is very friendly.
Excelente la experiencia, pregunte sobre unos cobros que me estaba pidiendo el cliente y Freelancer me respondió de una vez y tomaron el asunto de manera inmediante
Gracias por su amable y rápida atención
As for the answer to my problem they
Reply quickly
They also stay with me until the end
I always find a solution to my problems or answers to my questions
He gave me all the required information that I need to know about the preferred freelancer program.
The freelancer Raja S. I put first a milestone on freelance for 500usd he told me he was 17 and he couldn't take the money out he make with me a fre video calls than I agree him to pay with ethereum on Binance he showed me on the video calls that he was working on my project but he didn't so I transferred him a total of 2700$ I paid him also to deploy my NFT 620$ and he didn't he took the money he told me he won't make the project and he can't sent my money back. So I got scam but that's not all I provide the freelancer support with screenshots and transactions that I made for this criminal and they didn't do nothing! Raja S. Still working as a Staff verified freelancer and still scamming hard working people! Very sad that after that at least support didn't delete his account. Freelancer let criminals work on their platform and I don't feel save. I hope freelancer improves their security and clean all criminals from their platform. As a client I don't feel safe I know I didn't have to pay outside freelancer but I just wanted to help. I know I won't get my money back but at least freelancer could have made justice by cleaning all the bad people that steal clients money but freelancer didn't care. They didn't di nothing I see Raja S. Profile with the Staff verified icon laughing with my money. For me thats very bad support! How can you let criminals work on your platform? Can't understand. I don't need too as I cashed out my money and I am looking for a safer platform.
They are the best, they won't get sick on helping you. Giving you answers that you need.
I contacted freelance support system and I got the response within 24 hrs. Very satisfied with the service.
Really this offer for me very helpful
I HAVE 5 YEARS EXPERIENCE IN PHOTOSOP AND GRAPHICS DESIGN INCLUDE ALL OF THE SKILLS BELLOW, YOU ARE IN THE 100% RIGHT PLACE. 100% SATISFIED.
MY SERVICE ARE:
Photoshop Editing
Photo Resizing
Photo Retouching
Background Removal
Change Background - white/ transparent/ different
Manual clipping path
Cut out images
White Background
Spot removal
Hair masking
Color Correction
Business card
Banner design
With over 6 years experience in the commercial world, we are very specialized in Photoshop, Photo Editing, Background Removal, Transparent Background, White Background, Image editing, Photo Resizing, clipping path our experienced, well qualified group of technical peoples.
My experience with your agent has been absolutely phenomenal, everything they told me really was true and it doesn't take long to get a reply on a message sent or questions asked
The refund was easy and quick. I am very happy with the service.
Answer: It is a PR platform that enables scammers to appear legitimate or verified. Freelancer doesn't care. They get a sizeable commission no matter if the posting is legitimate or not. Example: A fake ebook listing. Needs author to write 50000 words for US$ 2000. Unwitting freelancer bids and is 'awarded project' with message saying hurry up and accept. Once accepted, freelancer takes 'project fee' while you get tied up in their help callcenter trying to recoup not only the fee but potentially the fake employer gleaned from you using their platform. This site will be in the news soon. Trust me.
Answer: Hi Dejan. This happened to me in 2014, I lost a lot of money too, I withdrew the money on a Wednesday after the client had paid me $1000 in full. Then the next day, Thursday, I got a message that my withdrawal request was cancelled and the money reversed back to employer. My account was suspended and when I asked why, I was told that the employer looked like he was fraudulent and that the money might be fraud. Up to date, I am still bitter, angry and sad over that $1000 but I never got it back and Freelancer closed the person's account and that was that. So I hope this answers some of your questions and I am deeply sorry for your loss after such hard work. All the best
Answer: Freelancer.com focused on employer only, they just want as many employer and project as they can regardless of their country, verification status and deposits. However all the restriction is for employee. This is the reason Freelancer didn't stop them to post project without deposit. Almost 90% projects are fake (either posted by freelancer itself or fake/fraud employers). You have to be careful. Keep following things in mind will prevent you from fraud much. 1. Don't work for Employers from India/Bangladesh/Sri Lanka/Nigeria/Israel 2. Don't work for Employers whose name looks like Indian 3. Once the project is awarded to you, don't accept it unless the employer created initial milestone. Wait for at least 12 hours after milestone creation then accept it. 4. Ask for release step by step, don't work on next milestone unless previous is not released 5. Withdraw money from freelancer as fast as you can.
Answer: You can't say its fake but at the same time you can't just trust it fully. My point here is: people do get things done for the price but when it comes to money/payment, you can not trust freelancer. Sometimes it gets reversed from your account and you won't even get a satisfactory reason for it. I suffered a loss of 900 USD. All I get to hear that employer had some account issues and we can not disclose this any further. If you looking to work as a freelancer, go odesk or upwork and any other site first and then freelancer.com. Small incident: I worked for a client, designed the logo got the parent for it. Next day when looged in, my account showed negative balance ( payment reversed). Support: employer have acc. Issues Client: never came back or responded to any mails. Result: I worked and still in debt.
Answer: Dispute it with PayPal! Another beautiful example of why everyone hates Freelancer.
Answer: Freelancer is scam. I have very bad experience recently. "The payments you've received from your employer "-----------" were reversed due to their account issues. As a result, their account was closed" Lost over 800$. Freelancer also keep the fee for this job! Their support never answer. SCAM
Answer: Agree, do not use credit card details - freelancer is a terrible organisation when it comes to finances - they just debit your card at will, no warning, no opportunity to review the transaction, no notification of the charge - you just find out once you get your bank statement. Be very, very wary of this company - not saying their dodgy, BUT they are very devious when it comes to transactions. I think their motto is - "debit any time, just don't tell them and they wont complain"
Answer: Contact Paypal and file a dispute. I got a refund for the monthly amount that they should not have charged me for.
Answer: Good afternoon Rostyslav, unfortunately this has happened to most users of Freelancer including people who have been awarded projects. Ensure that you do not start any work or event accept a project until the following criteria have been met: 1. Project awarded 2. Initial milestone/deposit created 3. Client agrees to release the first payment immediately after you accepting the project. If they are unable to do this, tell then politely that you are unwilling to start on the project and keep looking for honest, legitimate clients. Be careful at all time on this website, even if you do vey thing by the book and the client still doesn't pay, the Freelancer support team will not help you. It is left to you to contact the client and chase the payment even of they delete their account.
Answer: Don't share you card. Use Paypal. First of all don't use freelancer they are scammers.

