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Freelancer

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,157
value
1,007
shipping
684
returns
774
quality
1,012
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Pakistan
1 review
0 helpful votes
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Very good
November 20, 2021

He was helpful and quick. It was a fast process and he made it very clear

Date of experience: November 20, 2021
New Zealand
1 review
0 helpful votes
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Fast and easy
November 19, 2021

Kelvin was a great assistant, he helped me to arrange my refunding easy and without insist on keeping my money on Freelancer.

Date of experience: November 19, 2021
RU
1 review
0 helpful votes
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I can achieve my dream on Freelancer.
November 19, 2021

I am a Unity Game Developer and my dream is to make a top ranking 3D game that all people can enjoy.
On Freelancer.com, I met many creative, passionate and trustworthy businessmen and programmers who can give me ideas and invest.
And also nice to communicate with freelancer stuffs like Jethro.
He is very kindly about our chat.
I believe that I can realize my dream as I work with them on Freelancer.

Date of experience: November 19, 2021
Bangladesh
1 review
0 helpful votes
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I was asked about to get verified which have been explained nicely. Very good experiences.

Date of experience: November 19, 2021
California
2 reviews
0 helpful votes
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Exceptional service! Thank you
November 19, 2021

Very efficient and fast help. I appreciate the time and care in assisting me.

Date of experience: November 19, 2021
Pakistan
1 review
0 helpful votes
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Macall able to introduce new features of Freelancer to me with great ease and that feature will definitely will help me out with my future

Date of experience: November 19, 2021
VE
1 review
0 helpful votes
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Freelancer staff - Macall
November 19, 2021

Macall's attention was very good, he was very patient and paid attention to my questions. He explained everything very well.

Date of experience: November 19, 2021
Sweden
6 reviews
1 helpful vote
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This service helped me a lot when I needed to find a new job because I was fired. I was fired because of my employer who was a real tyrant actually. I couldn't restraing my thoughts and emotions and expressed them to the face of my employer. Well, I started to search for jobs in the area bu there wer no success at all. Afterwards, I have started to serach for a jobs online and faced this service. It amazed me a lot and I was able to find an occupation of my dream in couple of days. I believe that this service helped plenty of people around the world and it will continue do the same.

Date of experience: November 19, 2021
Ukraine
1 review
0 helpful votes
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The Best Staff Macall
November 19, 2021

It's a great pleasure to work with Macall.
Macall is so kind staff, and I recommend highly.

Date of experience: November 19, 2021
Portugal
1 review
0 helpful votes
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Macall C. Feedback
November 19, 2021

Very helpful with all my questions. Thank you for all your help. Hope I will be able to talk to you again.

Date of experience: November 19, 2021
Nigeria
1 review
0 helpful votes
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Good support
November 19, 2021

Good support. Timely responses. Accurate answers. It was good to get helpful responses. Very insightful.

Date of experience: November 19, 2021
India
1 review
0 helpful votes
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Very good
November 19, 2021

Freelancer is always good. Very good service. Really I am very happy.

Date of experience: November 18, 2021
India
1 review
0 helpful votes
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Good
November 19, 2021

It was very nice and sweet experience. Provide me details of everything that i asked for.

Date of experience: November 18, 2021
Egypt
1 review
0 helpful votes
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He was very helpful
November 18, 2021

Very helpful he got me what i want in very short time

Date of experience: November 18, 2021
Pakistan
1 review
0 helpful votes
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Payment method
November 18, 2021

Great support. Solved problem within minutes. I ll rate this support agent 10/10.

Date of experience: November 18, 2021
Bangladesh
1 review
0 helpful votes
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He was Helpful
November 18, 2021

He has always been a helpful person like before. I wish him all the best for his job out there

Date of experience: November 18, 2021
PS
1 review
0 helpful votes
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Helpful
November 18, 2021

Kelvin is so helpful, easy to understand you and your problems and concerns.
Thank you kelvin.

Date of experience: November 18, 2021
Egypt
1 review
0 helpful votes
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"Jam P" is awesome
November 18, 2021

He/she was great, helped me out and was patient and understandable, I wish him/her a nice day.

Date of experience: November 18, 2021
Egypt
1 review
0 helpful votes
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Was great, the technical support examines my profile first, then support me with tips and recommended an article to read.

Date of experience: November 18, 2021
Ecuador
1 review
0 helpful votes
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Eficiencia
November 18, 2021

Siempre muy atentos ustedes en cada consulta realizada

Date of experience: November 18, 2021