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Freelancer

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,157
value
1,007
shipping
684
returns
774
quality
1,012
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Really Amazing
April 12, 2022

I enjoyed to work with clients and learn so many news things. It's amazing platform

Date of experience: April 12, 2022
India
1 review
0 helpful votes
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Short and sweet!
April 12, 2022

Nice, cordial and quick meeting. I was asked simple questions and within 10 min. Got my badge.

Date of experience: April 11, 2022
Mexico
1 review
0 helpful votes
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Awesome experience
April 12, 2022

The freelancer staff is always welcoming and willing to answer all of my questions in time and very clarifying. Great job!

Date of experience: April 11, 2022
Canada
1 review
0 helpful votes
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Great interaction
April 12, 2022

I have had great experiences and interactions with freelancer. I highly recommend and look forward to continue to work with this company.

Date of experience: April 11, 2022
Sri Lanka
1 review
0 helpful votes
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Quick and friendly support team
April 12, 2022

Had some issues with the verification process and contacted the support team. Had my doubts at first but they managed to fix my issue without wasting any more of my time. I'm very satisfied with the performance of the support team. Thank You.

Date of experience: April 11, 2022
Egypt
1 review
0 helpful votes
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CS review
April 11, 2022

They were collaborative and felt how much i need help, they provided the best help i needed, good team

Date of experience: April 11, 2022
Eswatini
1 review
0 helpful votes
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Professional
April 11, 2022

I have had a great experience with freelancer. The support team is responsive and is swift to take action when needed.

Date of experience: April 11, 2022
Serbia
1 review
0 helpful votes
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Interview process
April 11, 2022

Positive and extremely helpful! Provided relevant information and asked all the right question, recommending 100%

Date of experience: April 11, 2022
Turkiye
1 review
0 helpful votes
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She was very helpful and understanding. She has a very beautiful and gentle voice. I wish him success in life.

Send By - Loser Burak who typed from the translate apps :)

Date of experience: April 11, 2022
Australia
1 review
0 helpful votes
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Verified Freelancer Interview
April 11, 2022

Chelsea V was a pleasure to speak with, she was polite and professional, but also warm and considerate. I very much appreciate her time and assistance today.

Date of experience: April 10, 2022
Egypt
1 review
0 helpful votes
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Best online meeting I ever did
April 11, 2022

I was a little nervous but, it was a very friendly meeting, with accurate questions, and informative.

I really enjoyed it.

Date of experience: April 10, 2022
Bangladesh
1 review
0 helpful votes
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Verified
April 11, 2022

I am very happy to talk to chelsea verified. She is a good natured person. Thanks

Date of experience: April 10, 2022
California
2 reviews
0 helpful votes
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Tezr
April 11, 2022

Test testtest test test test test test test
Test test

Date of experience: April 10, 2022
California
1 review
0 helpful votes
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Awesome customer service
April 10, 2022

The support team at freelancer.com is always courteous & willing to help solve the issue at hand.
Highly recommend hiring great freelancers on this platform.

Date of experience: April 10, 2022
Bangladesh
1 review
0 helpful votes
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Let my account be returned
April 10, 2022

Give the opportunity to work in the marketplace again

Date of experience: April 10, 2022
Serbia
1 review
0 helpful votes
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Very good
April 10, 2022

It's professional and more comfortable to work.
Very kind response

Date of experience: April 10, 2022
Germany
1 review
0 helpful votes
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Help with the milestone
April 9, 2022

I needed help and support in stopping a released milestone and the freelancer support team helped me out asap and explained me everything. Thank you!

Date of experience: April 8, 2022
Australia
1 review
0 helpful votes
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Very Good
April 9, 2022

Nicholl assisted me to sort out my login issues with Warrior Forum.
Thanks Nicholl.

Date of experience: April 8, 2022
Argentina
1 review
0 helpful votes
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Pésima
May 8, 2022

No me han resuelto el problema Demi compra, hace más de un año que llevo esperando que llegué mi pedido de una camisa de freelancer, sino que me hagan la devolución de mi dinero.

Date of experience: April 8, 2022
Peru
1 review
0 helpful votes
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Servicio de soporte
April 8, 2022

Respondieron a la brevedad y me tenían al tanto con mi solicitud

Date of experience: April 8, 2022