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Freelancer

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,157
value
1,007
shipping
684
returns
774
quality
1,012
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Mongolia
1 review
0 helpful votes
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He is good
June 27, 2022

Support was good, i love how they were so calm and wise. Nice platform, but it wasnt for me. Thank you very much.

Date of experience: June 27, 2022
Turkiye
1 review
0 helpful votes
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Great Support From Chelsea
June 27, 2022

Chelsea was great in helping me to become verified. Many thanks :)

Date of experience: June 27, 2022
Pakistan
1 review
0 helpful votes
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Wonderfull Experience
June 27, 2022

Highly professional and polite behavior. Wonderful experience overall. Thanks.

Date of experience: June 26, 2022
India
1 review
0 helpful votes
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It's very simple procedure
June 27, 2022

Ask for introduction and past work experience so we can easily said about that without any break points

Date of experience: June 26, 2022
India
1 review
0 helpful votes
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Good communication
June 27, 2022

Very good communication... having good experience talking with her

Date of experience: June 26, 2022
Pakistan
1 review
0 helpful votes
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VERIFIED FREELANCER
June 27, 2022

Chelsea was very cooperative, we had really great chat, she asked me about my experience and and my skillset about web development and designing.
Also she made sure that badge is displayed and I dont have any confusion with service.

Date of experience: June 26, 2022
Cabo Verde
1 review
0 helpful votes
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Account re-open.
June 26, 2022

Thank you so much dear Frieda S. For re-opening my account.

Date of experience: June 26, 2022
Philippines
1 review
0 helpful votes
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Conversation
June 26, 2022

The people who contacted me was generous and I am grateful because my issue was clarified. Thanks Freelancer.com for a very fast reply.

Date of experience: June 26, 2022
Bangladesh
1 review
0 helpful votes
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I happy for that im working here
June 26, 2022

I'm always happy to contact them and they always try to satisfy me. I'm very very happy that I always get help here.
Thank you so much.
Take love from bangladesh

Date of experience: June 26, 2022
Ireland
1 review
0 helpful votes
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Amazing support
June 26, 2022

Byron was so helpful in answering my questions - went above and beyond to help me

Date of experience: June 25, 2022
Pakistan
2 reviews
0 helpful votes
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Refund
June 25, 2022

It was a great experience talking to Harriet A. He easily understood what I wanted and solved my problem in a few minutes.
Thank You!

Date of experience: June 25, 2022
Egypt
1 review
0 helpful votes
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I really enjoyed with flexibility of customer care agent to fixing my mistake

Date of experience: June 25, 2022
Viet Nam
1 review
0 helpful votes
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The customer services are very helpful! I have a small problem in verifying my debit card however I was able to solve it quickly after

Date of experience: June 24, 2022
India
1 review
0 helpful votes
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Excellent
June 24, 2022

High efficient and effectively assist me to solve my problem. Thankyou team for your support

Date of experience: June 24, 2022
Pakistan
1 review
0 helpful votes
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My Experience with Chelsea V.
June 24, 2022

Hi, I would like to appreciate and praise the behavior Chelsea has shown in our meeting. She has guided me perfectly and quite professionally.

Date of experience: June 24, 2022
Spain
1 review
0 helpful votes
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Chelsea has done great. She helped me because I was in a hurry, I really appreciate it.

Date of experience: June 23, 2022
South Africa
1 review
0 helpful votes
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Verified Freelancer interview
June 24, 2022

It was great to meet and chat with Chelsea, she was very helpful with the process. The interview was on time, and even though we had some technical issues, she was quick to resolve them.

Date of experience: June 23, 2022
Ukraine
1 review
0 helpful votes
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Freelancer
June 24, 2022

I liked it I worked very well on this site. Thank you for your cooperation

Date of experience: June 23, 2022
Philippines
1 review
0 helpful votes
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My experience
June 24, 2022

It's been great doing freelance work here at Freelancer.com. It has lots of work posted every day and most of it are legit.

Date of experience: June 23, 2022
Morocco
1 review
0 helpful votes
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Good services
June 23, 2022

It is one of the best sites that I have known. I learned skills since I got to know him and applied my business and managed to win several entries. It is a fun and profitable site

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Date of experience: June 23, 2022