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Freelancer

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,157
value
1,007
shipping
684
returns
774
quality
1,012
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Good Suppport
July 28, 2022

Nash is very professional in his support.
Nash was very kind with everything and solved all my problems.
Project fee issues and membership plan, etc.
I highly recommend Nash.

Date of experience: July 28, 2022
Texas
1 review
0 helpful votes
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Siemens PLC project
July 28, 2022

Spoke to Maine to guide me through the process of selecting a suitable Freelancer - Thanks Maine, you where very helpful

Date of experience: July 28, 2022
Bangladesh
1 review
0 helpful votes
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Great
July 28, 2022

They are help me. All time and any kind of matter...

Date of experience: July 27, 2022
India
1 review
0 helpful votes
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It was nice talking to you, thank you so much Chelsea for your Guidance and make my account more attractive via verified Freelancer.

Date of experience: July 27, 2022
India
1 review
0 helpful votes
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Soft Spoken
July 28, 2022

She asks questions very clearly and describes your doubts. It was a good experience. Thank you

Date of experience: July 27, 2022
Argentina
1 review
0 helpful votes
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Without a doubt, this platform is excellent and every worker with whom I have the pleasure of interacting proves it to me.
I am not fluent in English and Chelsea very kindly facilitated the interview by pronouncing the words slowly and allowing me to rely on Google translate.

Date of experience: July 27, 2022
Philippines
1 review
0 helpful votes
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Solved
July 28, 2022

Timely and accurate
Timely and accurate
Timely and accurate
Timely and accurate
Timely and accurate
Timely and accurate
Timely and accurate
Timely and accurate
Timely and accurate
Timely and accurate

With thanks

Date of experience: July 27, 2022
Egypt
1 review
0 helpful votes
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Very nice
July 27, 2022

I was have annoying problem but
Master: Guinevere M.
Helped me to solve it
Really it's very nice to be your site have some one like this man helping the customers..

Date of experience: July 27, 2022
Pakistan
1 review
0 helpful votes
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He is so helpful, he assist me in a very proper way

Date of experience: July 27, 2022
Pakistan
1 review
0 helpful votes
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Great Experience
July 27, 2022

It was a really good experience talking to agent. He assured me of getting my issue resolved ASAP.

Date of experience: July 27, 2022
Pakistan
1 review
0 helpful votes
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Maine's support was remarkable. He listed my issues and responded accordingly. Thanks Maine

Date of experience: July 27, 2022
Bangladesh
1 review
0 helpful votes
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This is for Harriet A.
July 27, 2022

Harriet A, When I asked him for help with money withdrawal problem, he helped me very well. I like his response very much. So I give him 5 star rating and highly recommend him. Thank you so much Harriet A!

Date of experience: July 27, 2022
Rwanda
2 reviews
0 helpful votes
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My experience with Guinevere M was the best support I ever got, he understood and went miles to help me and make my experience the best on this app. The world would be better if we had support team people like Mr.
Guinevere M

Date of experience: July 27, 2022
Bangladesh
1 review
0 helpful votes
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Very helpful guy
July 27, 2022

Very easy to communicate with, he is a very nice guy. Very helpful. I am satisfied.

Date of experience: July 27, 2022
Bangladesh
1 review
0 helpful votes
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Harriet A.
July 27, 2022

Very Friendly helping person. Giving instant response of chat. Thank You

Date of experience: July 27, 2022
Washington
1 review
0 helpful votes
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Horrible Support
August 26, 2022

Support took forever to solve the issue, I had to explain it multiple times, and the support folks seems unwilling to solve the problem. The support service really de-values Freelancer and needs serious improvement.

Date of experience: July 26, 2022
Sweden
1 review
0 helpful votes
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Getting Verified
July 27, 2022

It was a good experience for me. The responsibility was good and process went great. Thanks

Date of experience: July 26, 2022
Morocco
1 review
0 helpful votes
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Satisfied user
July 26, 2022

I am satisfied with the use of your support center to solve my problem, thank you for your responsiveness and kindness

Date of experience: July 26, 2022
Pakistan
1 review
0 helpful votes
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Always best experience
July 26, 2022

A best place for a great income! Support always helpful!

Date of experience: July 26, 2022
Hong Kong
1 review
0 helpful votes
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Great assist
July 26, 2022

Perfect, wonderful and awesome support team
Thanks for your help

Date of experience: July 26, 2022