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Freelancer

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,157
value
1,007
shipping
684
returns
774
quality
1,012
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Egypt
1 review
0 helpful votes
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Reopen my account
September 16, 2022

Thanks to Victor C for the efforts made to resolve my problem.

Date of experience: September 15, 2022
Pennsylvania
1 review
0 helpful votes
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Great work
September 15, 2022

I wanted a refund and I got it thanks for helping me

Date of experience: September 15, 2022
Uruguay
1 review
0 helpful votes
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Very helpful
September 15, 2022

Very helpful finding out someone was trying to scam me.

Date of experience: September 15, 2022
Australia
1 review
0 helpful votes
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Poor response from Freelancers
October 15, 2022

Received multiple bids on a simple job, yet most were either way over priced or seemed like mass spam bids as they were not specific and when talking to the individuals they had no idea on how to complete the work or what was required.

Date of experience: September 15, 2022
Albania
1 review
0 helpful votes
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Thanks
September 15, 2022

I am happy that i received a good news for my account.

Date of experience: September 15, 2022
India
1 review
0 helpful votes
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Amazing and Resposive guy
September 15, 2022

Jethro cleared my all queries and even gave me a discount on the product too. Thanks Jethro

Date of experience: September 15, 2022
Delaware
1 review
0 helpful votes
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Problem is solved
September 15, 2022

Thanks team for helping me out, and it was very great that you people help me

Date of experience: September 15, 2022
Philippines
1 review
0 helpful votes
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Russell V. is a very considerate agent.
September 15, 2022

It was a very seamless transaction with Russel V. He helped me resolved my concern. Thank you so much!

Date of experience: September 15, 2022
India
1 review
0 helpful votes
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Awesome support by Harriet A
September 15, 2022

I had a really pleasant experience... Harriet A was very polite and helped me out very fast and the problem was solved within minutes... Thanks so much freelancer team

Date of experience: September 15, 2022
India
1 review
0 helpful votes
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Professional Verification Staff
September 15, 2022

Chelsea V. is a professional verification staff I have seen so far, She asked me some good questions about web development and all questions were directly to the point. Thanks a lot for verifying my profile and giving me advice about my profile.

Date of experience: September 15, 2022
Bangladesh
1 review
0 helpful votes
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Nice to talk with support. Problem solved. They are supportive. But need some improvement. We need live chat option like before covid situation.

Date of experience: September 14, 2022
Colombia
1 review
0 helpful votes
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Excellent
September 15, 2022

My experience was good since my problem was solved

Date of experience: September 14, 2022
GB
1 review
0 helpful votes
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Excellent
September 14, 2022

Good timing and good experience. The person who chat with is very helpful and knowledgeable

Date of experience: September 14, 2022
Pakistan
1 review
0 helpful votes
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Bids issue
September 14, 2022

I would be happy to talk with Maine M. It was kind of me. It help me to get my bids complete. Thanks

Date of experience: September 14, 2022
Cameroon
1 review
0 helpful votes
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Prompt intervention
September 14, 2022

I was glad to be attended to, about immediately I made my worry known.
Prompt response. Thank you.

Date of experience: September 14, 2022
India
1 review
0 helpful votes
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Great experience with the support
September 14, 2022

Really my problem is solved very easily after talking to them. And they talk very calmly and gently. And I am sorry if my behaviour was gone wrong in the chat.

Date of experience: September 14, 2022
Bangladesh
1 review
0 helpful votes
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Very Helpful!
September 14, 2022

Great Experience! Alexa F. Was a very good person and very helpful. I am very happy with the result of the conversation.

Date of experience: September 14, 2022
India
1 review
0 helpful votes
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Great experience as always
September 14, 2022

Guinevere is a very helpful and professional person. A+++

Date of experience: September 14, 2022
India
1 review
0 helpful votes
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The interview was nicely conducted with all genuine quetions. The guidance and support was quick and nice. I Really Appreciate it.

Date of experience: September 14, 2022
Ukraine
1 review
0 helpful votes
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Responsive Operator
September 14, 2022

Frida helped me a lot with my questions. Thanks a lot for your help

Date of experience: September 14, 2022