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Freelancer

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,157
value
1,007
shipping
684
returns
774
quality
1,012
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

AE
1 review
0 helpful votes
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Quick and responsive action
October 15, 2022

I am happy that you acted responsively against scammers to protectvyour users and thanks for the useful links.

Date of experience: October 15, 2022
India
1 review
0 helpful votes
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Very speedy response and resolution
October 15, 2022

Ms. Blair W and Mr. Biron C. Were the ones who helped me resolve the issue.
This project was successfully completed but and the client wanted to mark this project as complete but due to some unknown issue it was marked as incomplete. I talked to the client to confirm this fact.
So when I reached out to support they quickly reached out to the client to confirm and then the issue was resolved.

Date of experience: October 14, 2022
Australia
1 review
0 helpful votes
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Helpful
October 15, 2022

I was able to get my questions answered quickly so I now know how to proceed in looking for the right freelancer.

Date of experience: October 14, 2022
Somalia
1 review
0 helpful votes
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Freelancer.com
October 14, 2022

I wish you success forever I am sure it is the best company

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Date of experience: October 14, 2022
Canada
1 review
0 helpful votes
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I downgraded my account a few months back, but it was not updated. The freelancer representative acknowledged and confirmed a refund.

Date of experience: October 14, 2022
India
1 review
0 helpful votes
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Good but need to be quick service
November 13, 2022

Good site but need to improve quick service or customer care talk

Date of experience: October 14, 2022
Georgia
1 review
0 helpful votes
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Needing information added
October 14, 2022

The person helping me to add my college to the website was very helpful, and very quick to get my problem resolved.

Date of experience: October 14, 2022
Turkiye
1 review
0 helpful votes
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Very fast and helpful assistance
October 14, 2022

The problem is addressed very quickly and resolved sufficiently.
Thank you very much.

Date of experience: October 14, 2022
Argentina
1 review
0 helpful votes
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Judith attendance
October 14, 2022

Hi, first thanks for your help! It was excellent
I'll tell you, thanks to the fact that they immediately blocked the user I realized it was fraud, I followed the conversation on telegram but I blocked it and asked for communication only through the platform, as soon as I realized it, he also offered me a lot to do something very easy and for that reason also doubt.
Thank you very much, they acted immediately, I will be attentive to qualifications before bidding, I am new to the site but I am comfortable
Regards!

Date of experience: October 14, 2022
Philippines
1 review
0 helpful votes
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Byron C.
October 14, 2022

Very much swift and knowledgeable, professional and you should value your employee so you could have more clients

Date of experience: October 13, 2022
India
1 review
0 helpful votes
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Good Interview
October 14, 2022

Good Interview, She asked me everything very clearly and it will make me very easy to answer her questions.

Thank you so much for verifying my account.

Date of experience: October 13, 2022
Germany
1 review
0 helpful votes
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Very helpful
October 14, 2022

Very helpful and i could finish my issues easier. So he answered the right replies.

Date of experience: October 13, 2022
India
1 review
0 helpful votes
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It was very Helpful
October 14, 2022

It was really a great and I am happy to be a part of this freelancer team.

Date of experience: October 13, 2022
Canada
1 review
0 helpful votes
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Kevin did a great job!
October 14, 2022

Kevin helped me resolve my payment issues! Big help.

Date of experience: October 13, 2022
Argentina
1 review
0 helpful votes
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Experience with the assistance
October 13, 2022

My experience with support was excellent.
I wrote to support and they contacted me shortly.
They solved the inconvenience that had been generated (because of my ignorance).
Grateful.

Date of experience: October 13, 2022
Florida
1 review
0 helpful votes
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Feedback
October 13, 2022

Great help thank you so much for everything it was helpful

Date of experience: October 13, 2022
Azerbaijan
1 review
0 helpful votes
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Detect the scammer
October 13, 2022

One scammer company wanted me to pay them. I talked about it to Maine. Thanks for him, he or she explained me everything.

Date of experience: October 13, 2022
Nigeria
1 review
0 helpful votes
Follow Sikiru U.
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I really appreciate your kind gesture, especially timely response to my request.

I will also appreciate if you can program your network to accept Nigeria national identification card as a means of verification because that is most easiest card in Nigeria to get.

Date of experience: October 13, 2022
India
1 review
0 helpful votes
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Helpful
October 13, 2022

I explained my issue to Maine M. And she, very patiently noted all the details regarding the same. I'd be happier if my problem would get solved eventually.

Date of experience: October 13, 2022
Indonesia
1 review
0 helpful votes
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Maine was very responsive in help me finding solution of my problem. Hopefully he can reach my employer to find mutual agreement.

Date of experience: October 13, 2022