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Freelancer

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,157
value
1,007
shipping
684
returns
774
quality
1,012
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Pakistan
1 review
0 helpful votes
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Expecting More
February 22, 2023

Good to work with. But could not get as I want. Now I have a wide range to choose/bid on projects. Expecting good.

Date of experience: February 22, 2023
VE
1 review
0 helpful votes
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Excellent platform for freelancer
February 21, 2023

This page is an excellent platform for freelancer, you can connect with clients in any place of the world, I'm happy for the connections and attention of the team

Date of experience: February 21, 2023
Pakistan
1 review
0 helpful votes
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Great meeting
February 21, 2023

It is a great experience meeting with Russell V. I am asked questions and fully assisted by her if I need some help, a good to talk, thank you

Date of experience: February 21, 2023
Pakistan
1 review
0 helpful votes
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Kelvin and Chelsea are great
February 21, 2023

They both were really great in getting me the verified badge. They assisted me throughout! They exactly guided me with what was required with no hassle. Very professional!

Date of experience: February 21, 2023
Pakistan
1 review
0 helpful votes
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Thanks
February 21, 2023

Yup I was little confused.i was trying hard to give review to my client on the completion of the project but there was an error message repeatedly.but with your guidance I have have done in a right way. Thanks for your response.

Date of experience: February 21, 2023
Pakistan
1 review
0 helpful votes
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Chelsea was awesome!
February 21, 2023

The freelancer.com staff member (Chelsea) who interviewed me for a verified badge was calm and polite, providing an excellent experience. Overall, I had a great experience. Highly recommended for anyone seeking assistance on the platform.

Date of experience: February 21, 2023
India
1 review
0 helpful votes
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Service By Freelancer Staff Kelly
February 21, 2023

It was really an awesome conversation between me and Kelly, she understood my issue and upon request resolved it quickly.

Date of experience: February 21, 2023
India
1 review
0 helpful votes
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Barry has been very helpful with my queries and guiding me through the verification process on freelancer. Being verified by freelancer I am looking forward to gain the customer confidence in future gigs.

Date of experience: February 21, 2023
Pakistan
1 review
0 helpful votes
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Call For Verified Freelancer
February 21, 2023

It was good experience. But it was not good like Staff member camera was turned off but mine was on.

Date of experience: February 20, 2023
Egypt
1 review
0 helpful votes
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Friendly Interview
February 21, 2023

The Interview was friendly yet professional, I was kinda nervous as I usually am before any interview however Barry was leading the interview in a nice and friendly way. Thanks alot.

Date of experience: February 20, 2023
Pakistan
1 review
0 helpful votes
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Verifying badge video call
February 21, 2023

Was an amazing experience. I adore how Barry handled things with composure and asked really ordinary questions to put everyone at ease. Thank you a lot.

Date of experience: February 20, 2023
Canada
1 review
0 helpful votes
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It was a 5 star reviw
February 21, 2023

The who setup review was very polite and specialist
He was right to the point
Thank you for interview

Date of experience: February 20, 2023
Bangladesh
1 review
0 helpful votes
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Verified experience
February 21, 2023

Mr.barry is very helpful and it was great experience. Thanks

Date of experience: February 20, 2023
Egypt
1 review
0 helpful votes
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Thanks a lot
February 20, 2023

Maine was such a great help for me and she was very friendly and patient with me Hope all your employees are just like her.

Date of experience: February 20, 2023
Egypt
1 review
0 helpful votes
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Thanks for Support service
February 20, 2023

Chelsea She has great experience and understanding in her work, and it was an excellent thing to verify through her

Date of experience: February 20, 2023
Argentina
1 review
0 helpful votes
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Very satisfied
February 20, 2023

I found myself with many doubts that I could not find within the web forum and the support Jhonny T. Was able to guide me and explain things to me with patience and good communication. Very good work and happy with your help

Date of experience: February 20, 2023
Bangladesh
1 review
0 helpful votes
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Freelancer is a Great work place
February 20, 2023

I am working here about 10 years. I win lot of competition.buyer are very helpful. Staff are also helpful.

Date of experience: February 20, 2023
GB
1 review
0 helpful votes
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Great help
February 20, 2023

Very pleased with the support I received. Quick and responsive.

Date of experience: February 20, 2023
India
1 review
0 helpful votes
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Quick response
February 20, 2023

I took immediate action as you guided in a e-mail. Thanks.

Date of experience: February 20, 2023
Pakistan
1 review
0 helpful votes
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Profile verification
February 20, 2023

It was an easy and good experience while having a profile verification interview with Chelsea.

Date of experience: February 20, 2023