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Marketplace for freelance programmers, writing, design, legal work and more.
The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.
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Good to work with. But could not get as I want. Now I have a wide range to choose/bid on projects. Expecting good.
This page is an excellent platform for freelancer, you can connect with clients in any place of the world, I'm happy for the connections and attention of the team
It is a great experience meeting with Russell V. I am asked questions and fully assisted by her if I need some help, a good to talk, thank you
They both were really great in getting me the verified badge. They assisted me throughout! They exactly guided me with what was required with no hassle. Very professional!
Yup I was little confused.i was trying hard to give review to my client on the completion of the project but there was an error message repeatedly.but with your guidance I have have done in a right way. Thanks for your response.
The freelancer.com staff member (Chelsea) who interviewed me for a verified badge was calm and polite, providing an excellent experience. Overall, I had a great experience. Highly recommended for anyone seeking assistance on the platform.
It was really an awesome conversation between me and Kelly, she understood my issue and upon request resolved it quickly.
Barry has been very helpful with my queries and guiding me through the verification process on freelancer. Being verified by freelancer I am looking forward to gain the customer confidence in future gigs.
It was good experience. But it was not good like Staff member camera was turned off but mine was on.
The Interview was friendly yet professional, I was kinda nervous as I usually am before any interview however Barry was leading the interview in a nice and friendly way. Thanks alot.
Was an amazing experience. I adore how Barry handled things with composure and asked really ordinary questions to put everyone at ease. Thank you a lot.
The who setup review was very polite and specialist
He was right to the point
Thank you for interview
Maine was such a great help for me and she was very friendly and patient with me Hope all your employees are just like her.
Chelsea She has great experience and understanding in her work, and it was an excellent thing to verify through her
I found myself with many doubts that I could not find within the web forum and the support Jhonny T. Was able to guide me and explain things to me with patience and good communication. Very good work and happy with your help
I am working here about 10 years. I win lot of competition.buyer are very helpful. Staff are also helpful.
I took immediate action as you guided in a e-mail. Thanks.
It was an easy and good experience while having a profile verification interview with Chelsea.
Answer: It is a PR platform that enables scammers to appear legitimate or verified. Freelancer doesn't care. They get a sizeable commission no matter if the posting is legitimate or not. Example: A fake ebook listing. Needs author to write 50000 words for US$ 2000. Unwitting freelancer bids and is 'awarded project' with message saying hurry up and accept. Once accepted, freelancer takes 'project fee' while you get tied up in their help callcenter trying to recoup not only the fee but potentially the fake employer gleaned from you using their platform. This site will be in the news soon. Trust me.
Answer: Hi Dejan. This happened to me in 2014, I lost a lot of money too, I withdrew the money on a Wednesday after the client had paid me $1000 in full. Then the next day, Thursday, I got a message that my withdrawal request was cancelled and the money reversed back to employer. My account was suspended and when I asked why, I was told that the employer looked like he was fraudulent and that the money might be fraud. Up to date, I am still bitter, angry and sad over that $1000 but I never got it back and Freelancer closed the person's account and that was that. So I hope this answers some of your questions and I am deeply sorry for your loss after such hard work. All the best
Answer: Freelancer.com focused on employer only, they just want as many employer and project as they can regardless of their country, verification status and deposits. However all the restriction is for employee. This is the reason Freelancer didn't stop them to post project without deposit. Almost 90% projects are fake (either posted by freelancer itself or fake/fraud employers). You have to be careful. Keep following things in mind will prevent you from fraud much. 1. Don't work for Employers from India/Bangladesh/Sri Lanka/Nigeria/Israel 2. Don't work for Employers whose name looks like Indian 3. Once the project is awarded to you, don't accept it unless the employer created initial milestone. Wait for at least 12 hours after milestone creation then accept it. 4. Ask for release step by step, don't work on next milestone unless previous is not released 5. Withdraw money from freelancer as fast as you can.
Answer: You can't say its fake but at the same time you can't just trust it fully. My point here is: people do get things done for the price but when it comes to money/payment, you can not trust freelancer. Sometimes it gets reversed from your account and you won't even get a satisfactory reason for it. I suffered a loss of 900 USD. All I get to hear that employer had some account issues and we can not disclose this any further. If you looking to work as a freelancer, go odesk or upwork and any other site first and then freelancer.com. Small incident: I worked for a client, designed the logo got the parent for it. Next day when looged in, my account showed negative balance ( payment reversed). Support: employer have acc. Issues Client: never came back or responded to any mails. Result: I worked and still in debt.
Answer: Dispute it with PayPal! Another beautiful example of why everyone hates Freelancer.
Answer: Freelancer is scam. I have very bad experience recently. "The payments you've received from your employer "-----------" were reversed due to their account issues. As a result, their account was closed" Lost over 800$. Freelancer also keep the fee for this job! Their support never answer. SCAM
Answer: Agree, do not use credit card details - freelancer is a terrible organisation when it comes to finances - they just debit your card at will, no warning, no opportunity to review the transaction, no notification of the charge - you just find out once you get your bank statement. Be very, very wary of this company - not saying their dodgy, BUT they are very devious when it comes to transactions. I think their motto is - "debit any time, just don't tell them and they wont complain"
Answer: Contact Paypal and file a dispute. I got a refund for the monthly amount that they should not have charged me for.
Answer: Good afternoon Rostyslav, unfortunately this has happened to most users of Freelancer including people who have been awarded projects. Ensure that you do not start any work or event accept a project until the following criteria have been met: 1. Project awarded 2. Initial milestone/deposit created 3. Client agrees to release the first payment immediately after you accepting the project. If they are unable to do this, tell then politely that you are unwilling to start on the project and keep looking for honest, legitimate clients. Be careful at all time on this website, even if you do vey thing by the book and the client still doesn't pay, the Freelancer support team will not help you. It is left to you to contact the client and chase the payment even of they delete their account.
Answer: Don't share you card. Use Paypal. First of all don't use freelancer they are scammers.

