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Marketplace for freelance programmers, writing, design, legal work and more.
The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.
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She helped me with much enough patience!
I had many doubts about a question and asked her several times to be sure about it.
She explained every thing in details,
It was great talking with Chelsea. She has asked me questions related to my work and expertise. She also was able to explain me the advantage of being Verified Freelancer. Thanks Chelsea.
Thank you for your assistance, you always showed concern to solve the problem.
I have been told that the volume of work is affected by the global events, but still I did manage to get started and make reasonable money fairly quickly.
Muchas gracias, un poco confundido con el proceso d verificación pero me orientaron de forma asertiva
I was interviewed for the Verified program. Chelsea was very thorough and professional.
I'm glad though wasn't easy to be identified. The process was difficult for me in Africa because our bill/bank statement... doesn't have the same format as in developed countries but through the support staff, I was able to resolve this issue.
As for the interview, I prepared more than what I witnessed. I thought it was going to be a tough interview but I met a humble, gentle and understanding interviewer. His accent was very clear, and I could hear everything he said without repetition. He was very patient and understanding with my poor internet connection and stick to his mission.
I'm very happy it was successful interview.
Thank you Barry Freelancer.
I'm grateful for their patient and support to see that it went well for me.
My experience with Freelancer.com has been very positive, and I highly recommend this platform to any freelancer looking for quality jobs and outstanding support.
He was ver professional and nice guy he called me on time and verified me
I appreciate the hard working of all freelancer.com team and especially thanks support team.
You took my money and I won't use freelancer again
The verification process for getting the badge was pretty smooth. There were no audio lags and the staff asked to the point, brief, and only related questions.
I had best experience. I was little bit nervous but the freelancer executive made this interview run smoothly. Thanks
She is very professional. I really enjoyed the meeting with her. Thank you
Very clear and fast at addressing my issues, was a good experience would recommend
Smooth and frequent as expected, good thing i observe it really helpful for other freelancers.
It was a wonderful and professional meeting. Questions were asked to me smoothly.etc.
It was a pleasure to talk to you. Thank You
Best regards,
Abde
As a freelance writer, I've found the Freelancer platform to be an excellent resource for finding new clients and projects. The interface is user-friendly, and the bidding system allows me to compete fairly for jobs while setting my own rates. I appreciate the ability to communicate directly with clients through the platform, and the milestone payment system ensures that I'm paid for my work on time.
Is a nice experience if you have the right skills, sacrifice at first and work hard. I am sure many people are succeeding on this platform, I wish it could be better for every users because you have to compete with everyone in the world and I think that's not fair because here in the US everything is very expensive, so that lead to American users to have higher rates, but if you are in Dominican Republic or India the same job can be done for 10 times less than what a US workers salary. So I HOPE some day you guys can regulate that. I like the platform, the UI, the options I like the support and also I hope you can make some videos for beginners, I dont like to read many stuff or probably implement chatgpt to support questions.
Hired to have a spreadsheet. Pad the fee quoted. During evaluation a number of issues forced corrections by freelancer. Two days ago we were to meet and review completed spreadsheet. I was blocked from emailing the programmer. I sent a request to freelancer to check into my situation, to date no response. Took my money delivered no product. They are not capable of programming more extensive spreadsheets, rather than admit it, they take your money and bliock you from communication.
Answer: It is a PR platform that enables scammers to appear legitimate or verified. Freelancer doesn't care. They get a sizeable commission no matter if the posting is legitimate or not. Example: A fake ebook listing. Needs author to write 50000 words for US$ 2000. Unwitting freelancer bids and is 'awarded project' with message saying hurry up and accept. Once accepted, freelancer takes 'project fee' while you get tied up in their help callcenter trying to recoup not only the fee but potentially the fake employer gleaned from you using their platform. This site will be in the news soon. Trust me.
Answer: Hi Dejan. This happened to me in 2014, I lost a lot of money too, I withdrew the money on a Wednesday after the client had paid me $1000 in full. Then the next day, Thursday, I got a message that my withdrawal request was cancelled and the money reversed back to employer. My account was suspended and when I asked why, I was told that the employer looked like he was fraudulent and that the money might be fraud. Up to date, I am still bitter, angry and sad over that $1000 but I never got it back and Freelancer closed the person's account and that was that. So I hope this answers some of your questions and I am deeply sorry for your loss after such hard work. All the best
Answer: Freelancer.com focused on employer only, they just want as many employer and project as they can regardless of their country, verification status and deposits. However all the restriction is for employee. This is the reason Freelancer didn't stop them to post project without deposit. Almost 90% projects are fake (either posted by freelancer itself or fake/fraud employers). You have to be careful. Keep following things in mind will prevent you from fraud much. 1. Don't work for Employers from India/Bangladesh/Sri Lanka/Nigeria/Israel 2. Don't work for Employers whose name looks like Indian 3. Once the project is awarded to you, don't accept it unless the employer created initial milestone. Wait for at least 12 hours after milestone creation then accept it. 4. Ask for release step by step, don't work on next milestone unless previous is not released 5. Withdraw money from freelancer as fast as you can.
Answer: You can't say its fake but at the same time you can't just trust it fully. My point here is: people do get things done for the price but when it comes to money/payment, you can not trust freelancer. Sometimes it gets reversed from your account and you won't even get a satisfactory reason for it. I suffered a loss of 900 USD. All I get to hear that employer had some account issues and we can not disclose this any further. If you looking to work as a freelancer, go odesk or upwork and any other site first and then freelancer.com. Small incident: I worked for a client, designed the logo got the parent for it. Next day when looged in, my account showed negative balance ( payment reversed). Support: employer have acc. Issues Client: never came back or responded to any mails. Result: I worked and still in debt.
Answer: Dispute it with PayPal! Another beautiful example of why everyone hates Freelancer.
Answer: Freelancer is scam. I have very bad experience recently. "The payments you've received from your employer "-----------" were reversed due to their account issues. As a result, their account was closed" Lost over 800$. Freelancer also keep the fee for this job! Their support never answer. SCAM
Answer: Agree, do not use credit card details - freelancer is a terrible organisation when it comes to finances - they just debit your card at will, no warning, no opportunity to review the transaction, no notification of the charge - you just find out once you get your bank statement. Be very, very wary of this company - not saying their dodgy, BUT they are very devious when it comes to transactions. I think their motto is - "debit any time, just don't tell them and they wont complain"
Answer: Contact Paypal and file a dispute. I got a refund for the monthly amount that they should not have charged me for.
Answer: Good afternoon Rostyslav, unfortunately this has happened to most users of Freelancer including people who have been awarded projects. Ensure that you do not start any work or event accept a project until the following criteria have been met: 1. Project awarded 2. Initial milestone/deposit created 3. Client agrees to release the first payment immediately after you accepting the project. If they are unable to do this, tell then politely that you are unwilling to start on the project and keep looking for honest, legitimate clients. Be careful at all time on this website, even if you do vey thing by the book and the client still doesn't pay, the Freelancer support team will not help you. It is left to you to contact the client and chase the payment even of they delete their account.
Answer: Don't share you card. Use Paypal. First of all don't use freelancer they are scammers.

