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Freelancer

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,157
value
1,007
shipping
684
returns
774
quality
1,012
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Best response to freelance Ravi Kumar according communications and hard working

Date of experience: July 8, 2023
India
1 review
0 helpful votes
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Review to Chelsea V.
July 8, 2023

Short and concise discussion. Very professional. Highly recommended. Thanks

Date of experience: July 7, 2023
Egypt
1 review
0 helpful votes
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Thank you
July 7, 2023

Dealing with your support is very easy and very respectful. What I wanted was done, thank you

Date of experience: July 7, 2023
France
1 review
0 helpful votes
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Verified Freelancer Interview
July 7, 2023

I was interviewed by Russell V. It was a great experience... very kind, and easy to understand. Very patient and helpful. Thank you!

Date of experience: July 7, 2023
Japan
1 review
0 helpful votes
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Jayce L. (Freelancer Support) was so kind that I asked my questions many times and I solved my problem and inquiry cristal-clearly.

Date of experience: July 6, 2023
California
1 review
0 helpful votes
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The best ever help
July 7, 2023

One of the kindest and smartest people in the world. They really helped me a lot!

Date of experience: July 6, 2023
Florida
1 review
0 helpful votes
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Helpfull Support
July 7, 2023

I chatted with Lyndon S who was very knowledgeable and provided great communication and solutions. Made things much easier for me.

Date of experience: July 6, 2023
Poland
1 review
0 helpful votes
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Very helpful and efficient
July 7, 2023

Jayce L. Was very helpful and solved my problem in a very fast way. I'm very thankful for the efficiency.

Date of experience: July 6, 2023
Egypt
1 review
0 helpful votes
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Freelancer verified product
July 6, 2023

Thank you for this offer, i will get this product for my work on freelancer.com.

Date of experience: July 6, 2023
Pakistan
1 review
0 helpful votes
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I am trying to connect with support and No one is replying from past 12 days on my messages support

Date of experience: July 6, 2023
India
1 review
0 helpful votes
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Interview with Russell V.
July 6, 2023

I recently finish Freelancer verification interview. It was nice to talk to the interviewer named "Russell V. ". The interview process was smooth and interviewer assisted me pretty nicely.

Date of experience: July 6, 2023
India
1 review
0 helpful votes
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Russell V. is Very nice person and very experienced.

Date of experience: July 6, 2023
India
1 review
0 helpful votes
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Hourly job is not secure for freelancer and client has not paid amount after finished work.

Date of experience: July 6, 2023
Philippines
1 review
0 helpful votes
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Swift an Smooth response
July 6, 2023

I had the pleasure of experiencing a swift and smooth response from Maine Maine M. (Freelancer Support). Her efficiency and promptness in addressing my inquiries were truly impressive. Not only did she provide me with the information I needed in a timely manner, but she also ensured a seamless communication process throughout. It was a refreshing and delightful experience, and I would highly recommend her services to anyone seeking a quick and efficient response.

Date of experience: July 6, 2023
Pakistan
1 review
0 helpful votes
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Thumbs up
July 6, 2023

It was awesome MR Kevin R is very pro who is understand my problem and do resolve on immediate effect

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Date of experience: July 5, 2023
California
1 review
0 helpful votes
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Russell conducted a very professional and detailed interview with me, and was a very friendly and respectful person. I enjoyed this interview process.

Date of experience: July 5, 2023
Malaysia
1 review
0 helpful votes
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Reactivate My Deleted Account
July 6, 2023

Archer. B helped me to reactivate my freelancer account, which was unintentionally deleted.

Date of experience: July 5, 2023
Canada
1 review
0 helpful votes
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Marcy M support excellence
July 6, 2023

Marcy M was great and helped me in a friendly and timely manner

Date of experience: July 5, 2023
El Salvador
1 review
0 helpful votes
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Exellcent Interview!
July 5, 2023

Chelsea was very polite and clear in explaining everything to me. She had the patience to listen and understand me.
I really appreciate your professionalism.

Date of experience: July 4, 2023
Nevada
1 review
0 helpful votes
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Right on scheduled time. Interview was just quick questions regarding job and skills. Good experience overall.

Date of experience: July 4, 2023