FreelancerReviews 20,197

I was facing some difficulty but they helped me, I hope the issue will be resolved soon, thank you very much

I had some confusion about my membership bids and how quickly they were consumed. Jake from Freelancer Support was very clear in explaining the replenishment system and also clarified my question regarding withdrawn bids. The responses were professional, polite, and straight to the point, which helped me understand the process better. Overall, I appreciate the quick and helpful support experience.

I would like to sincerely thank all of you for your continuous support and efforts. I am especially grateful to the following people: Russell V. and Avery V.

I was informed by support to cancel a project, and that it didn't follow the company's policy. Then, when I asked how it could be cancelled, they said "ASK THE CLIENT TO CANCEL IT.", the, n he left me a bad review, and the amount was deducted from me, and their comment is we can not remove a clien't review off the platform for integrity, where is the integrity in that!

"Jake S. Assisted me promptly and efficiently. I truly appreciate his patience and clear guidance. The resolution process was very smooth."

Freelancer has been a reliable platform for connecting with clients and managing projects securely. Features like safe payments and dispute resolution add confidence. Special thanks to Russell V. for the great support.

His support was truly kind. I truly appreciated it. I would love to receive help from this supporter again.

Leopold listen very carefully and raise concern regarding the client for fake profiles & projects. Client asking for face verification to start working on projects before i have done so many projects on freelancer but clients never asks this type of verification

Excelent, your attention was wonderful and you managed to solve my problem, for my part it is the best.

I had a recent support incident on Freelancer.com that was handled promptly and efficiently. I would like to especially commend Xavier B. For his professionalism, knowledge, and excellent customer service. He resolved my issue quickly and clearly, making the entire experience smooth and stress-free. His support reflects the high standards of Freelancer.com, and I truly appreciate his assistance.

My experience was great with( Max. T). He was kind and patient with all my inquire. Thank you so much Max for helping.

It was a very smooth and very well versed interiew, Russel has made this very simple and comfortable for me.

I had some issues with my membership and payment method, but Pearl guided me step by step in a very professional and polite manner. The problem was solved quickly and smoothly. I truly appreciate the clear communication and fast resolution. Great support experience

I appreciate the Freelancer support team for being so efficient and helpful. My issue was resolved quickly, and the communication was clear and professional. Thank you for making the process smooth and stress-free!

They were helpful. They said they'd get in touch with the closed user freelancer who missed a crucial detail in his completion of my project. I didnt notice it as first because its apperance in the technical drawing is subtle and the corresponding CAD file is also absent.

I was so devasted because of the money deduction by freelancer as i made a mistake as a first time freelancer user, so i requested the chat support person to help me out. I feel so good that she actually helped me get back my money, she is the best, really best support. Thank you Elora M. You were the best of all!

I got stuck into deleting my account. So i contacted freelancer support, there Xavier B. Helped me very nicely so i can delete my account. I appreciate the help of freelancer support team.

Using Freelancer.com has been a seamless and professional experience. I had the chance to collaborate with Russell V., and I truly appreciate the way the process was handled from start to finish. Communication was open and straightforward, and every step felt well-organized and efficient..

Russel V. Helped me to get back my Verification badge in the platform, he seemed to know what he's doing very well and asking me the right questions in order to get the process done. Very happy to see Freelancer staff members taking care of the freelancers community and doing their best for development.