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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Safe and fast delivery, excellent products
I always recommend to my contacts
I order Forever Elizabeth Taylor, the 3.4 Eau de Parfum tester. It only took 3 days and for my surprise it wasn't the tester it was the regular one. Thank you for that. Very pleased recommend it...
Very reasonable and alot of different products to choose from. Very satisfied and happy on what I purchased from FragranceX will purchase again soon.
Very reasonable and alot of different products to choose from.
I was a little perturbed about the added message I paid $3.99 for. It was in. 5 font and he didn't even see it. Otherwise, the bag and the cologne was great!
Fast shipping and great customer service! I highly recommend and I would definitely use it again.
Love how they give you cheaper options. I love how they gave me a coupon when I joined.
Love how they give you cheaper options
Had a problem with my package getting lost in the mail and I reached out to fragranceX by email, they were quick to answer and resolve my problem. Will definitely purchase more on this site
I think is good place tomy experience went super
I will order again thank you
I think is good place to get good brands
Very pleased with products and service. That's why I've become a loyal customer.
Very nice and easy glad to find came pretty quickly
Very easy to use. Quick checkout is very helpful to not wasting time.
Very easy to use. Quick checkout is very helpful to not wasting time.
So good and relaxing shopping with you and I feel very comfortable in your store
So good and relaxing shopping with you and I feel very comfortable in your store
Reputable dealers of fragrances can be difficult to find online. Think I scored.
I was very pleased to receive my purchase much faster than expected. The FrangranceX website is very user friendly and easy to negotiate and I was able to find and order what I wanted easily. The prices are also excellent.
This order was quick and easy with the added bonus of a discount and free shipping. I'm a happy customer!
Good, fast and simple. I would order again! I'll tell all my friends!
Thank you! Prompt service! Great products! Would definitely recommend!
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

