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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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I received the order in a short time and I was very satisfied!
The site makes it easy to purchase I love this site, I find everything I am looking for and I receive my purchases in a timely manner
Good price, fast delivery. My shopping experience with FragranceX is always Great! Like Tony the Tiger says.
I've enjoyed care-free shopping with Fragrance X 4 quite some time now. Good business and prices.
I received my perfume in just 3 days. I've been buying my perfumes from here for a long time. Never had an issue.
You don't have my favorite fragrances, Fendi, Balenciaga le dix
I enjoy shopping for all these beautiful perfumes. It's nice to know how easy it is to place your order and you have so many to choose from, which makes it so much nicer, thank you for the discount. Thank you for making shopping easy for me!
I've never had a problem with FragranceX it's why I've dealt with them for years and as long as they continue to carry my Fragrance I'll remain a satisfied customer. One thing I love is how FAST they ship my product out order it one day receive it the next now thats customer service. Sign me a Happy Customer.
I always love this site the low low price with quality perfumes thanks
I always love this this site the low low price with quality perfumes thanks
The bottle has no cap but with a paper roll as the toilet paper's core. I do not expect to receive a bottle of perfume like that and wonder if this bottle is indeed original from L'Heure Bleue or reproduction by an unknown workshop. Please do let me know.
Thanks. Ying
Website is easy to navigate. I ordered unboxed jo malone red roses and tester ferragamo cologne. The jo malone is wrapped in bubble wrap with sticky side facing the bottle and when I removed the bubble wrap, part of the label got stuck and tore away from the label.
Website is easy to navigate. No ads and fewer clicker.
Have ordered numerous time, always very happy with order.
Have ordered numerous time, always very happy with order.
Great experience! It was convenient and easy to place the order.
Great prices, super fast shipping and overall superb selections.
Fine, it wasn't spectacular or anything. I got what I ordered and quickly. Now I'm expected 2 write an essay. It was fine. I am happy. Thank u
ALWAYS I am pleased with prices, sales, ease of website, and very pleasant and understanding staff members. Thanks so much for your professionalism! Seems you are the only company I don't have any problems with. I am guaranteed 5 star service!
ALWAYS I am pleased with prices, sales, ease of website, and very pleasant and understanding staff members. Thanks so much for your professionalism! Seems you are the only company I don't have any problems with. I am guaranteed 5 star service!
FRAGRANCE X has been my "go to" for my perfumes. Great sales and love the fact I can purchase samples when I want to try something new. You guys are just awesome!
Shipping was fast I received my item with no damage and bought it for cheaper than what I've purchased months ago at a different store.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

