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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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The website says delivery within 2-3 days, so I anticipated it being here prior to an event and that did not happen. The delivery took longer than that, so if you need it deliver by a specific time, you may want to order several days earlier.
Pense que son originales pero no lo son el olor no dura nads
Love this fragrance. One of the best in my collection! This one is definitely more for evening or special occasions. This fragrance is suitable for fall and winter. Very wearable as a signature.
Delivery was fast gives me up date on my package over all it was a good
Great colognes at an amazing price.
Fast shipping and that promotion was awesome.
Quick response and good customer service. The Green Tea Deodorant by Elizabeth Arden my favorite been using it for 7yrs and I only buy it from Fragrance X, I enjoy getting always discounted price. Love Fragrance X and Thank You.
Carry the product I requested at a good price and shipment was very on time.
Items in stock. Great price. Site remembered my last order which was very convenient and time saving.
Items in stock. Great price. Site remembered my last order which was very convenient and time saving.
Shalimar beautiful and great smelling parfum for a classic lady.
Have ordered this product from this vendor several times before and am a satisfied customer. Excellent firm with which to do business via the internet, have been their customer for years.
Have ordered this product from this vendor several times before and am a satisfied customer.
100 authentic and I am satisfied About the price too
I've placed several orders with this company and I enjoy my purchases immensely.
I've placed several orders with this company and I enjoy my purchases immensely.
I would say my experience was good, makes it easier to find what I want in cologne could also be useful to shop for gifts.
Makes it easier than going to the stores.
Nice website. Easy to navigate and plenty of great recommendations.
Nice website. Easy to navigate and plenty of great recommendations.
For the firat time, I used this site to purchase Dolce Garden. The price was great, and delivery was quick. The perfume smells great! Overall this was a great experience and I will be purchasing from this site again.
Always fast, easy and fabulous prices! I won't order my perfume from anybody but fragrance ex and I don't buy in the store
Always fast, easy and fabulous prices!
I am happy with my order from FragranceX. I will order again in the future!
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

