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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Easy to get straight to products and then to checkout!
Very easily organized and very easy to find everything!
A pleasure shopping
Great prices I will definitely shop here again.
Also my brother-in-law searched for this perfume for months for my sister and I found it within minutes on this site. Just saying
Good service, and I will use it again to order more items. From FragranceX's
Delivered fast and great smelling products. Found new products I'll buy again
My experience was fantastic. I will admit when I first found this site I was very skeptical but I have been consistently pleasantly surprised at the selection of high quality perfumes at really affordable prices. I love perfumes and I've been able to get a couple of my favorites and I'm very excited and pleased with my experience with FragranceX and would highly recommend it.
Great no complaints, could not be happier your great service have ha
Christmas gifts for my granddaughter and grandsons. It was an easy experience ordering and delivery was very fast.
Very good, the scent and price is good for us. we budget what we can spend on these types of items.
I love this site. Thank you guys for keeping myself and my family smelling well..
This has been my winter scent for years. The compliments never end... and it lasts.
The smell is dogwood that pretty much everyone was complementing my boyfriend so I bought it for my friends snd coworkers.
Easy enough, Item received in good time and intact.
Excellent service and found what I was looking for. Highly recommended!
I ordered some items from them and I was told my order would arrive after 8 weeks due to customs delays in my country. However, my parcel arrived much earlier than that. I'm so happy with my purchase. Everything is legit and the perfumes smell really good. I would highly recommend Fragrance X.
Love this site, Have been shopping here for years!
Easy to find the fragrance I wanted, easy to navigate and check out and great prices
The amount i spent on the cologne i bought i can easily get at any mall for the price but double the size.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

