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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy site to operate and access, good search engine
Easy site to operate and access, good search engine
I never knew there were other scents of Sunflowers. I just always had the original. I bought every scent of the others. I absolutely love them.
I always love shopping fragrance X you get my shipment out quickly. Thank you all. Have a
Great 2021
I always love shopping fragrance X you get my shipment out quickly. Thank you all. Have a
Great value for excellent fragrances. Eager to come back again to build by arsenal.
It was great. So quick and easy to order. And the Hubby smells great
My order was real and not a fake and was at an amazing price but processing took forever and when I asked for help nobody helped.
Shipping was safe, the item was safely delivered, and the product was authentic!
Overall an outstanding experience. Only one issue. When I tried to take the cap off to get to the spray nozzle. The spray nozzle came off. I had to put the spray nozzle back on. Now I can't put the large cap covering over the spray nozzle. So I keep it off.
Easy but thanks to slow holiday delivery didn't get until after Christmas.
I needed to purchase a gift for my husband's birthday. I ordered Azzaro by Azzaro and Indivduelle by Mont Blanc. I received my package in a timely manner. I highly recommend them!
Product is always good and your delivery time is awesome
Product is always good and your delivery time is awesome
The item that I ordered was as described, arrived quickly and the price was great! I will order fro. FragranceX again.
First time ordering here. This stuff isn't cheap but it's a rare gift to myself. Be nice to have some coupons or discounts on my next order. Or an option to buy a smaller more affordable size bottle. During this crisis money is extremely tight. Great looking bottle, great cologne, arrived in good time.
First time ordering here. This stuff isn't cheap but it's a rare gift to myself. Be nice to have some coupons or discounts on my next order.
I love this site! I always struggle to find my brand of fragrance. When I do find it it is a small size. I paid the same for a large bottle as I normally pay for a small size other places. I got 3 times the fragrance for the same price.
I love this site! I always struggle to find my brand of fragrance. When I do find it it is a small size. I paid the same for a large bottle as I normally pay for a small size other places. I got 3 times the fragrance for the same price.
Have ordered numerous times and will continue. Prices always great!
Have ordered numerous times and will continue. Prices always great!
I am so thankful for finding this site. I will be ordering shortly.
Thanks,
DKBenjamin
What I wanted was that n stock. This is my first time shopping here and I hope it won't be my last.
What I wanted was that n stock. This is my first time shopping here and I hope it won't be my last.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

