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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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I can only wear certain scents because of severe allergies. For me you had several of them that it's been hard to find, like Demeter.
I can only wear certain scents because of severe allergies. For me you had several of them that it's been hard to find, like Demeter.
My first purchase was terrific! Unlike a 3 week wait time ordering from eBay, I got my order in 5 days with the piece of mind of being 100% authentic. Will order again soon. Already have items in my cart.
Great site. Excellent selection and prices. Shipping is inconsistent - sometimes it can take several days for the order to get processed - then add 4 to 9 days for it to get here, which isn't FragranceX issue. USPS and UPS can be slow...
It's always a pleasure shopping at FragranceX. I always find what I'm looking for and then some.
This is my first time buying from this website, I was a little skeptical but after a couple of YouTube reviews I decided to give it a try and I'm so glad I did. I'm so happy with my purchase and I'll be purchasing more fragrances from here in the future!
Can't beat the prices and they shipped within 2 days even though I chose standard delivery.
FragranceX is the best! I will never buy perfume from anywhere else! And the shipping is always super fast
Find an item for my husband that Macy's and Nordstrom doesn't have information about it. Happy for this!
Find an item for my husband that Macy's and Nordstrom doesn't have information about it. Happy for this!
Love the product and the online experience with this company. Shipping is easy too. I always receive my order and it's not damaged.
Love the product and the online experience with this company. Shipping is easy too. I always receive my order and it's not damaged.
Found some new fragrances to try based on customer reviews and descriptions. Items came very fast and were in great condition.
Was able to get favorite perfumes at a very good price. Larger sizes available at great prices.
Love you guys! Always quick delivery... great product selection.
Love you guys! Always quick delivery... great product selection.
Very easy to find what I was looking for! Excellent variety of Fragrances!
Very easy to find what I was looking for!
Awesome selection of designer perfumes at incredible prices! I purchased a tester of Dolce & Gabbana Garden, expecting a tester bottle like one might see at a perfume counter (you know, half full & missing its cap) but to my surprise and delight, received a full bottle totally intact box included. Delivery was super fast! I will NEVER shop anywhere else for fragrance!
Every time I would try I get a message saying my email exists I am paying the 13.00 monthly fee, but now 10.00 rebate.
The selection of perfume that they have are great the prices are reasonable except for some maybe a little expensive but that is because of my finances but I love shopping at FragranceX.
I literally live an hour away from their warehouse and it still took 3 days to get here
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

