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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Love it the price is great and this company is wonderful to deal with
First try at a new fragrance. Can't seem to find M7 anymore.
First try at a new fragrance. Can't seem to find M7 anymore.
Awesome service. Prompt delivery. Value for money is unmatched
The only thing that i dont like is not knowing what the new fragrances smell like. The only way to know is to buy it. We dont have big box stores that carry even a 1/100th of what FragranceX does so we cant go smelling b4 buying. I suppose i COULD get sample size / travel size but again, buying b4 trying.
I love shopping at FragranceX, I love the quality of the perfume, and the easy ordering. I love taking advantage of the sales. I tell everyone who asks what fragrance I'm wearing, and where they can get it.
I love shopping at FragranceX, I love the quality of the perfume, and the easy ordering. I love taking advantage of the sales. I tell everyone who asks what fragrance I'm wearing, and where they can get it.
The products I chose arrived perfect and it's exactly what I was looking for!
Thank you, a happy customer
I've placed two orders and they both have arrived in a good timely manner. They are original products as well!
Love this website easy to order fast and easy got the product within 5 days of ordering
Great purchase. Fast delivery. Would definitely do business with them again
I order a large bottle size as I done before. They sent me a small bottle at the price of what I ordered. Which was large bottle. All I want is my large bottle. Thank you for understanding
Quick, easy, & simple purchase from a good site. When we received package they also gave a $5 coupon for my next purchase.
I was not expecting arrival so quickly. The Opium smells like the spices when I wore before, In the 90's. Great sent and stays with you.
Haven't used in years, tried going to banana republic, they stopped making it. Got a better deal, thru FragranceX.
Not bad, pretty good deals. I liked that there were updates on the shipping information.
Awesome experience when deciding to purchase their products.
The website was easy to search what I was looking for.
I always get good service when I order from Fragrancex. I appreciate receiving the fragrance in a timely manner.
I always get good service when I order from Fragrancex. I appreciate recieving the fragrance in a timely manner.
Very easy and friendly! Will be using again, SOON!
It is long-lasting and I have received so many compliments.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

