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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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So far so good. Easy to browser through and look around.
Items are easy to find and I hope this fragrance will stay with me all day. Amarige is my favorite cologne.
Items are easy to find and I hope this fragrance will stay with me all day. Amarige is my favorite cologne.
I like shopping here. I can try a lot of new smells and not have to worry about wasting a lot of money if I don't like something
Have ordered from you on several occasions and this order although the same price range was a much smaller quantity and bottle than the previous ones were
The best place to order from. Been customer for years.
The best place to order from. Been customer for years.
I'm very happy with your prices and your quick service. Thank u
I'm very happy with your prices and your quick service. Thank u
Easy shopping for quality products with fast delivery and great service.
Easy to find what your looking for at reasonable prices
Easy to find what your looking for at reasonable prices
I received the ordered product & is just as advertised. Prices are great!
I received the ordered product & is just as advertised. Prices are great!
The order did arrive, but most certainly not in the time frame specified on the site.
It states worldwide shipping is 4-12 business days, I received my order almost 6 weeks later. So depending on where you are, your mileage may vary.
Very easy to shop around here. Received my items before scheduled delivery very nice
The wife loves it, it smells awesome! Shipping isn't the fastest (quite the opposite) but with patience it could be worth it.
Lots of affordable and different varieties of fragrances.
Lots of affordable and different varieties of fragrances.
Excellent! Did research on your site and heard good things. Then I ordered.
Shipping has been fast and easy to find what you're looking for, also prices are lower than retail plus continuous discounts. Well for me cause I'm from I love to smell like a gentleman.
Shipping has been fast and easy to find what you're looking for, also prices are lower than retail plus continuous discounts. Well for me cause I'm from I love to smell like a gentleman.
Great Experience. Fast delivery, products are unmatched. I will be placing an order for my wife shortly.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

