On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
Instant Feedback
We monitor reviews for authenticity
My son introduced me to Fragrance Buy a few months ago and I have been pleasantly surprised and extremely satisfied with the product selection and excellent customer service. I would definitely recommend it to others.
Product arrived on time. Package was well made and arrived safely.
Have been a customer of Fragrancebuy for several years. Their customer service is fantastic, very responsive and have helped a number of times in getting discontinued or out of stock fragrances.
The price listings are the lowest online and new selection keeps expanding, weekly.
Overall, 5 stars to Gary, Touayba and rest of team for excellent service and maintaining one stop shop for fragrances
Fantastic customer service, Fragrancebuy team always goes above and beyond in getting excellent fragrances and delivered timely
Great products, great price. I would order a lot more if free shipping was available when you purchase a lower amount of product.
Been doing business with Fragbuy for over 2 years. Never any hassle, great selection, great prices and fast shipping. Can't beat that!
Great packaging and arrived before estimated time, great service and great collections
Came in 6 days from the day I ordered amazing packaging
I have been buying from FragranceBuy recently and the customer service is unparalleled. The product offering is excellent as well. I will be a returning customer for sure.
Pleased with my order. Products were as stated, arrived safely in well packaged box.
Highly recommend this company.Great service!
Great product and prices.
Fast delivery and well packaged.
Fast delivery and always reliable and original products
Fragrancebuy.CA is a superior service. They hav very competitive pricing, especially with the dollar conversion rate. In addition, the shipping and packaging is above and beyond. In fact, I believe that they have the best packaging in the industry. If you haven't tried them, you are missing out.
FragranceBuy.ca is the best. The packaging is superior, and I have never had a negative issue or bad experience.
I shop here for majority of all my products.they are well respected in the fragrance community. I love the loyalty program as well.
5 days to ship an order is a bit too long for me, especially when concurrents ships in 2 days. However, customer service was there to help!
Great selection, great prices, fast shipping, excellent packaging, everything right the first time. Will be ordering again.
Another smooth order of another affordable amazing scent! Fast shipping and so well boxed up. Ordered Insurrection Emperor and it is absolutely delicious and already had some compliments. Very pleased!
Great selection, delivered super fast and of course the prices are great; that's why I shop here 👍
Ordered mancera precious aoud. What they sent was not real. No batch code. Sent them an email to that effect. Waiting on pre paid shipping lable to return this fake juice for a total refund. I have 17 mancera fragrances all have the batch code on both the bottom of the packaging containing the juice and the bottom of said bottle. The batch codes on authentic mancera fragrances are lasered in the bottom of the package and the bottle.
Always seems to have I stock items. If they don't you leave your email and they will notify you when it's in stock, loyalty program is great, get perks like free shipping or 10% off. Never have to worry about "fakes".
Hey got great prices for Black Friday, they are always reliable and got my fragrances in a timely manner
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Torbert, we sincerely apologize for the issue you've faced with the Mancera Precious Oud and for the frustration, inconvenience, and disappointment this has caused.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We kindly reached out on [email protected] and we kindly await your response.
Best regards,
The FragranceBuy Team