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FragranceBuy

4.3

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FragranceBuy Reviews Summary

FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.

service
480
value
309
shipping
310
returns
120
quality
303
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45 reviews

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Nevada
1 review
0 helpful votes
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Las Vegas Livin
September 2, 2024
Updated review

It is always a good experience buying and dealing with Fragrance buy. They have a large variety of fragrance houses and there prices are good once n a while they will be higher on a certain fragrance but not t a brand g deal because it is not that much more especially when your talking about clone fragrance prices. There shipping is I think the best in the business not because there are fast( usually 7 to 8 days) but the way the ship there frags, I love there shipping boxes and all the foam peanuts they use. Secure is the word. Unfortunately they are usually sold out on popular frags. That's actually a good sign. There moving mass product. Bad for me because either I wait and hope when in stock I'm quick enough or it will sell out in hours. Or I go buy elsewhere. I would like to have Fragrance Buy my only Discounter, but I'm not a patient person. When I decide I want something, I do not want to wait. But I always go to Fragrance Buy first. P. S
Fragrance Buy please start carrying the full line up of Dumont products Nitro, Ceilero, Bourjo, etc sorry if spelling is off. I know you do carry some but your one competitor ( will not mention there name). Has a huge collection of Dumont all there line up. MUCH LOVE
Gary T

Date of experience: August 23, 2024

55 year's young
January 25, 2024
Previous review

This was a great experience, doing business with FragranceBuy was a pleasure. Products were shipped in a special box like no other company ships there merchandise in. Products arrived quickly and smelled and performed as expected. Fragrancebuy is now going to be the only online company that I will buy my Colognes from. I've been screwed over by other so called companies before. So Thank You FragranceBuy for the upmost professional Service that you gave and showed me. You now have a Loyal Customer for LIFE!

Much Love

Gary Talis

Date of experience: January 25, 2024
California
1 review
0 helpful votes
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Great Experience
September 2, 2024

Just a great, painless experience shopping from Fragrancebuy. The packaging is great with a tamper seal with very fast shipping. I will be a repeat customer.

Date of experience: August 23, 2024
Florida
1 review
1 helpful vote
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Best online buying experience.
September 2, 2024
Updated review

When not buying locally I do all my online shopping at FraganceBuy, I have the confidence that the products are not fake, orders are well packed and have great prices.

Date of experience: August 22, 2024

Excellent Service!
October 20, 2023
Previous review

Received product well packed, as described, fast and in excellent condition.

Date of experience: October 19, 2023
Canada
1 review
0 helpful votes
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To an amazing team
September 1, 2024

Guys my experience in ordering from you has been nothing short of phenomenal. I appreciate the hard work you put in, in ensuring that my order is correct and gets to me in a timeous manner. Please keep up the amazing work.

Date of experience: August 22, 2024
Mexico
1 review
0 helpful votes
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The timely delivery, careful packaging, and the bonus decant all contribute to a seamless and delightful shopping experience, making you feel valued as a customer and eager to return for your next fragrance purchase.

Date of experience: August 22, 2024

Everything was excellent
December 3, 2023
Previous review

Packaging, Wait Time, Delivery and Price were Awesome!

Date of experience: December 3, 2023
Georgia
1 review
0 helpful votes
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Great Values -Timely Deliveries
September 1, 2024
Updated review

I've ordered so many times, possibly too many times, and they always have a great selection, prices to match, and I get my orders within a reasonable amount of time.

Date of experience: August 22, 2024

My Favorite Online Fragrance Store
September 14, 2022
Previous review

I've purchased from Fragrancebuy.ca quite a few times now and always look forward to seeing their special boxes arrive. They offer possibly the best prices available online and often have items other online fragrance shops do not have. Give them a try and I promise you'll be glad that you did.

Date of experience: September 14, 2022
Michigan
1 review
1 helpful vote
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Paid over $100 USD for 2 fragrances for a perceptible value. I received a FedEx tracking number but was never able to track the package. Since I am international customer, I anticipated that clearing customs and delivery to my address would be awhile. After a prolonged waiting period, I was again unable to track my package at the tracking number provided. I reached out to customer service where I was told my package was lost and that the company could not cover my purchase due to purchase date being greater than 14 days from my communication. I have never received a product & I am out of my money,, waiting likely weeks for a FedEx claim to be filed. Please exercise caution when purchasing products from this seller. I am unlikely to purchase a product again despite the advertised value of fragrances.

FragranceBuy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2024
FragranceBuy K. — FragranceBuy Rep
over a year old

Hello Mit, we sincerely apologize for your package being lost in transit and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on [email protected] and we kindly await your response.

Best regards,
The FragranceBuy Team

Jamaica
1 review
0 helpful votes
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Good
August 31, 2024

Got my package on time and in very good condition. Very happy with my purchase

Date of experience: August 21, 2024
Canada
1 review
0 helpful votes
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Great service
August 31, 2024

Very happy with my purchase, fast shipping,
Already ordered the next round of fragrances!

Date of experience: August 20, 2024
Canada
1 review
0 helpful votes
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Fast and efficient
August 30, 2024

Love the selections and speed in which they ship/ deliver their products.

Date of experience: August 20, 2024
Canada
1 review
0 helpful votes
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Club de Nuit Intense Man
August 30, 2024

It was my first purchase with you guys and my experience was perfect. Fast delivery, product perfectly protected, and excellent customer service. I was positively surprised by the customization and robustness of the packaging, which showed extremely professional work and focused on communication with the customer.

Date of experience: August 20, 2024
Canada
1 review
0 helpful votes
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Excellent customer service. Happy repeat customer!
August 30, 2024
Updated review

Had a couple issues, and they were quickly resolved by their excellent customer service.
Will be purchasing again soon.

Date of experience: August 20, 2024

Very satisfied customer, will be ordering again!
November 14, 2023
Previous review

Ordered three items. No issues at all. Will be ordering again.

Date of experience: November 14, 2023
Canada
2 reviews
0 helpful votes
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Review
August 30, 2024

Very happy. Easy to purchase, good price and delivery was very fast. I'll be purchasing again in the future.

Date of experience: August 20, 2024
Canada
1 review
0 helpful votes
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This is the best fragrance discounter in Canada. I live in Montreal, and I know from experience from the many orders I made, if I were to make an order today, it will come tomorrow, maximum after tomorrow. They are quick and have good prices. I even get samples of PDM, which is great. Thanks!

Simply continue running the business as it is now, because there are no complaints whatsoever.

Date of experience: August 20, 2024
North Carolina
2 reviews
0 helpful votes
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100% satisfied!
August 30, 2024

Great customer care and the three fragrances purchased were as expected. They came in a timely manner.

Date of experience: August 19, 2024
Canada
1 review
0 helpful votes
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Fragbuy treat
August 30, 2024
Updated review

Satisfied with my fragbuy experience as always. Very quick, safe and pleasant experience. Thank you fragbuy.

Date of experience: August 19, 2024

Very satisfied consumer
March 17, 2023
Previous review

I ordered and received dozen times with fragrancebuy and I was satisfied with my experience every time: delivery and purchase
Thank you Gary@al.

Date of experience: March 17, 2023
Canada
1 review
0 helpful votes
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Early Delivery always!
August 29, 2024

Here's a corrected version of your sentence:

It's my first time trying Polo perfumes, and I must say I'm happy with this Polo Black I ordered. It's authentic, and the price was great. Thank you, Fragrancebuy!

Date of experience: August 19, 2024
California
1 review
2 helpful votes
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Poor Return Process
August 29, 2024
Updated review

Bought a bunch of fragrances, and when I tried to return one of them, found out the buyer pays for return shipping. I think that should be covered by the company. A little disappointing.

Date of experience: August 19, 2024

Great place to get quality fragrances
May 22, 2024
Previous review

This is my go to online store to purchase fragrances. FrsgranceBuy never disappoints. Got my package in a timely manner and i don't have to worry about receiving knock-offs. Very happy with my colognes this time. Looking forward to next time.

Date of experience: May 11, 2024
Texas
2 reviews
0 helpful votes
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My go to site.
August 29, 2024

Thank you fragranceby. I am very happy with the service and the quality of the products that I received.

Date of experience: August 19, 2024
Illinois
2 reviews
0 helpful votes
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Best in business for fragrances
August 29, 2024

With many of the online retailers of fragrances, Fragrance Buy has some of the most unbeatable prices. Shipping is quick, packaging is secure, and customer service responds swiftly.

Date of experience: August 19, 2024

From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.


fragrancebuy.ca
Scarborough, Ontario, Canada
+127
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