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FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
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The only problem with Fragrancebuy is the loyalty program. The more you buy, the more benefits you will get, however, you only are allowed to use one benefit per order, and receive a bunch of more benefits for the next ones again! Meaning you'll never get to that point to use your promos, and they are actually useless. Imagine you have 10 free shippings and 5 discount coupons. You can either use free shipping or discount coupons which is so weird.
I've never had a negative experience with you guys thanks a lot.
FragranceBuy.ca is by far the best discounter. Great rewards system, great packaging, clear communication with orders, fair prices and sales throughout the year. Been using for several years, 15-20+ transactions with 0 issues.
When I'm looking to add to my fragrance collection, Fragrance Buy is my first stop! They're always getting new items in and always restocking!
Got everything I wanted and quickly! Great products and service.
This is my first purchase from FragranceBuy I am very impressed with the service the shipping and quality of packaging the cologne is spot on and I also received a very nice sample with my purchase, I highly recommend FragranceBuy
Fragrancebuy are heaven sent.
I'm just towards the beginning of really being interested in fragrances and there is a whole world to discover.
My "to try" list is forever growing and it seems like for every new scent I try there are two more added to my list.
Fragrancebuy have been absolutely wonderful to deal with. Their prices are unbeatable, their products are top notch and genuine, their shipping boxes are so well done and really protect the treasures inside (and when I see their distinct package arrive I feel a little burst of joy), their shipping is quick and if you ever need to reach out to them their customer service communication is excellent.
They have really been a game changer for this noob.
Thanks FB, keep up the great work.
Déclaration is my signature scent, so this warm-weather flanker is perfect for end of summer. I have ordered several fragrances from Fragrance Buy over the past few years. Prices are almost always lower than every other site and shipping is very fast, even with customs processing into the U.S. My favorite onsite fragrance shop by far!
I've sung the praises of Fragrance Buy in general before (great selection, prices, shipping, customer service) so here I will compliment your "notify me" feature when a fragrance has sold out. For anyone wondering, it really works! I received an email alerting me that a relatively difficult to find Memo frag was now available, and I was quickly able to grab it. This is the third time, I think, this has happened. So, thank you for that! Received both bottles, securely packaged and in perfect condition. Now just waiting for cooler weather to wear them...
I always have a good experience with Fragrance Buy and the Black Friday sale was no different. Found a couple of great deals and, as always, my order was processed quickly and I'm already enjoying my purchases. Thank you and happy holidays!
Quick, efficient, and faster to resolve issues compared to its competitors. I would certainly recommend to a friend.
By far and large, this is the best fragrance discounter I have ever purchased from. Their prices are usually the best and the shipping experience is nothing short of excellent. The few times have had issues they have been stellar in resolving them. If their customer service does not change, they have a customer for life with me!
Very good service, took little time to arrive to my house (2-3 days). Great prices and generous with their reward system. Would definitely recommend
First time customer and the experience was wonderful! I got a niche fragrance for such a great price. Shipping was so fast - ordered on a Friday, got my package on a Monday. Will 100% purchase again in the future.
Excellent service like olweyes.every Paquin is carefully warped I don't have any order broken or missing.
I'm very happy every order was in good condition I have very good experience with Fragrance net
Thanks Maria Elena.
Great shopping experience everything came in good condition and the delivery time was great as well
Thanks
I'd like to thank Gary and his team at FragranceBuy for such a terrific shopping experience. I sent an email a week prior to see if a fragrance I've been waiting for months to be restocked would be restocked soon and a rep responded promptly to my request. A week later the item I asked for actually went back in stock and so I hurried and placed my order for that and another bottle I've been waiting for. Shipping was quick and the package was secured safely. I've been a long time customer with FBuy and I look forward to buying with them in the near future. Highly recommend!'
Quick delivery. Products received as advertised, and at a great price. Satisfied 👍🏼
My first try buying from Fragrance buy and wasn't disappointed! It was the perfect blind buy and the delivery was so fast…beyond my expectations! Will definitely buy again!
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sadra, we sincerely apologize for the disappointment and frustration you've experienced with our loyalty program. We kindly reached out on [email protected] and we kindly await your response.
Best regards,
The FragranceBuy Team