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FR8StarReviews 449

4.7

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From the business

Equipment Hauling without the Hassle

Here to help!
Our specialized trucking marketplace provides easy access to qualified transport companies and premium oversize, hot shot, open deck and flatbed loads. Our team of specialized freight experts are standing by to help every step of the way. Let us do the heavy lifting to find the right transport company for your loads and manage your process from start to finish. Feel free to give us a call or send us an email.

How FR8Star Works
1. Build the load. Customers tell FR8Star about their load, including its origin and shipping destination.
2. Get an instant estimate. Customers request firm bids from the transport companies. FR8Star provides instant estimates at no charge to the customer. Estimates are supplemented by FR8Star's wide array of transport companies and up-to-date industry data.
3. Compare transport bids. Bids placed are completely transparent, with prices reflecting the total cost to move the shipment, so there are no hidden cost...


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FR8Star Reviews Summary

FR8Star has a rating of 4.7 stars from 449 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FR8Star most frequently mention great experience, customer service and quick response. FR8Star ranks 12th among Shipping sites.

This company responds to reviews on average within 10 days

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100 reviews

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Sweden
1 review
0 helpful votes
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Communication was good, everything went smoothly and the driver was friendly

Date of experience: December 21, 2025
Ohio
1 review
0 helpful votes
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Auction time and FR8Star work together don't understand why they can't take account information and share it when you buy from auction time instead of making the buyer repeat the same information two to three times and supply information from the seller that they already have to FR8 Star instead of the buyer having to make twenty calls to people who are only interested in receiving payments not supplying details for shipping purposes, making this whole process difficult for the buyer, should not be this difficult!

Date of experience: December 20, 2025
Texas
1 review
0 helpful votes
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Excellent!
December 30, 2025

Excellent! Right after initially contacting
FR8Star and selecting a bid I immediately got a call from freight coordinator and everything was set up, web sites are easy to use, it went fast and easy, these guys are the BEST!

Date of experience: December 20, 2025
Virginia
2 reviews
0 helpful votes
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My equipment was pickup in two Days, and drop off in two days, good work, Staff was great and very professional, they answered all my questions, great job, will use them again

Date of experience: December 18, 2025
Tennessee
1 review
0 helpful votes
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The whole process was very good, Misty helped me with the posting of the load and once I accepted the bid the broker was extremely helpful and efficient. I accepted the bid 10 AM on Tuesday and I received the tractor less than 24 Hrs later from New York to southwestern Kentucky! Go with these people they are great!

Date of experience: December 17, 2025
Oklahoma
1 review
0 helpful votes
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Nina is very pleasant to work with and helpful in resolving issues on my end

Date of experience: December 12, 2025
Michigan
1 review
0 helpful votes
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Took a over a week to get here and i believe driver is responsible for loading and unloading which we had to drive off trailer. Not happy
Ed

Date of experience: December 10, 2025
Minnesota
1 review
0 helpful votes
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I worked with Joe on getting a backhoe I bought at auction set up to be picked up and delivered. He got me the lowest rate he could find. Have no idea how the broker that took the bid will be yet but so far has been really good to work with. Now just to see how long it will take to get it delivered

Date of experience: December 5, 2025
Virginia
2 reviews
0 helpful votes
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I had a little bit of trouble entering the address of the pickup location, the field would revert to the town and state, it would not let me enter the street address.

On the dimensions of the load it was confusing to me as I tried to put a diameter of a tire in in inches and it would automatically change it to feet and inches. It took me a minute to figure out why my load dimension kept changing.

A heads up on the way those fields work would be helpful for first time or like me second time users.

Date of experience: December 4, 2025
Kansas
1 review
0 helpful votes
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I have yet to receive my freight
December 13, 2025

I have yet to receive my freight. I am up against the two week removal from the site, and all I get is promises. You have already received partial payment, and not delivered my equipment yet. May have to call another freight company.

Date of experience: December 3, 2025
Colorado
1 review
0 helpful votes
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Very good the rep that contacted me was misty she was very nice and helpful I was very satisfied

Date of experience: December 2, 2025
Minnesota
1 review
0 helpful votes
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Load was not as ready as I was told, trailer needed flaps, air in tires, and two tail lights. The driver patiently waited for the repairs and trailer was delivered a day early!

Date of experience: November 23, 2025
Sales M. — FR8Star Rep
3 months ago

Thank you for using FR8Star to find a transportation company for your shipment. We pride ourselves with having companies that provide this level of service. Contact your dedicated FR8Star Representative for any future shipments.

Oklahoma
1 review
0 helpful votes
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Staff was great and very professional, they answered all my questions, great job, will use them again for sure

Date of experience: November 21, 2025
Sales M. — FR8Star Rep
3 months ago

Thank you for using FR8Star to find a transportation company for your shipment. Contact your dedicated FR8Star representative for any future shipping needs.

California
1 review
0 helpful votes
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Very professional answered all my questions. From pick up to transport to drop off was as I was told it would be. Definitely gonna use and recommend

Date of experience: November 20, 2025
Sales M. — FR8Star Rep
3 months ago

Thank you for using FR8Star to find a transportation company for your shipment. Contact your dedicated FR8Star representative for any future shipments.

Georgia
1 review
0 helpful votes
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Please only quote when you have a definite time frame...
November 29, 2025
Updated review

Please only quote when you have a definite time frame for pickup and delivery. As it stands, I'm awaiting my date of delivery because you apparently get up to 10 business days to deliver. That's not very good.

Date of experience: November 19, 2025

Please only quote when you have a definite time frame...
November 29, 2025
Previous review

Please only quote when you have a definite time frame for pickup and delivery. As it stands, I'm awaiting my date of delivery because you apparently get up to 10 business days to deliver. That's not very good.

Date of experience: November 19, 2025
Illinois
1 review
0 helpful votes
Follow Ed H.
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Joe was very helpful in getting me a great freight company at a great price!

Date of experience: November 18, 2025
Sales M. — FR8Star Rep
3 months ago

Thank you for using FR8Star to find a transportation company to move your equipment. Contact your dedicated FR8Star representative for future shipping needs.

Nevada
1 review
0 helpful votes
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So far I have had very good communication with all parties involved.

Date of experience: November 15, 2025
New York
1 review
0 helpful votes
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The lady who helped me was fantastic!
November 18, 2025

The lady who helped me was fantastic! Very nice on the phone. Called me back promptly when I asked her to. Gave good advice. Keep people like this in your employ

Date of experience: November 8, 2025
Sales M. — FR8Star Rep
3 months ago

Thank you for using FR8Star to find a Transportation Company for your shipment. Contact your dedicated FR8Star rep for your future shipping needs.

Virginia
1 review
0 helpful votes
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Feedback takes little bit being first time user but overall was a success.

Date of experience: November 7, 2025
Sales M. — FR8Star Rep
3 months ago

Thank you for using FR8Star to find a transportation company to move your shipment. Contact FR8star for your future shipping needs.

Maryland
1 review
0 helpful votes
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Simple to use and communicate, however the messaging could use improvement when messaging the haulers direction from their bids etc.

Date of experience: November 6, 2025
Sales M. — FR8Star Rep
4 months ago

Steve - Thank you for using FR8Star to find a transportation company for your shipment. We are always open to feedback for ways to improve FR8Star for our users. Feel free to contact your dedicated FR8Star representative with any suggestions you have.