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Forward2Me

4.4

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From the business

Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.


forward2me.com
Preston, Lancashire, United Kingdom
+23
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Forward2Me Reviews Summary

Forward2Me has a rating of 4.4 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, perfect condition and shipping options. Forward2Me ranks 3rd among Mail Forwarding sites.

service
214
value
97
shipping
94
returns
41
quality
84
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Leo N.
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Simple, efficient service
December 26, 2022

Does exactly what you expect, you can forwards packages to their warehouse in Japan and they will then re-freight with an international courier. The customs process was alll very simple and I received the goods very rapidly. I would say the international shipping options are quite expensive, but I would definitely use this service again.

Date of experience: December 26, 2022
NL
1 review
0 helpful votes
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Good service and quick delivery
December 24, 2022

As above: good service and quick delivery abroad! I'm very satisfied!

Date of experience: December 24, 2022
Israel
1 review
0 helpful votes
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Boots
December 24, 2022

Amazing customer service and super fast responder. Just wished to have better known shipping options beforehand but overall really good

Date of experience: December 23, 2022
Illinois
1 review
0 helpful votes
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Worked exactly as described. Ordered for Christmas on 2022/12/10 received on 2022/12/20. Only 10 days from the UK to Detroit, MI USA well worth the cost to allow me to purchase a gift that otherwise would not be obtainable.

Date of experience: December 23, 2022
Hawaii
1 review
0 helpful votes
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Excellent Service
December 23, 2022

Used Forward2Me to collect and send over 30 pieces of mail. Had them repack the items to reduce costs. Everything was carefully taken care of and shipping to me was prompt. Would highly recommend for anyone looking to forward parcels from UK to US.

Date of experience: December 23, 2022
Ireland
1 review
0 helpful votes
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Simple, fast, reliable
December 23, 2022

Forwarded a few packages from UK online stores to Ireland through Forward2Me. It's always a pleasure to use. I must admit though it's a relatively expensive way of shopping because of the extra shipping fees (and in my case import duties/taxes).

Date of experience: December 23, 2022
Minnesota
1 review
0 helpful votes
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Prompt shipping
December 23, 2022

I was surprised at how quickly my item was shipped out to me once they received it. Didn't have any issues at all. Very happy with the experience.

Date of experience: December 23, 2022
Germany
1 review
0 helpful votes
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Delivery to Germany
December 23, 2022

Wer wirklich was aus dem Ausland haben will und die Zölle und Versandgebühren zahlen will, der kann das ruhig in Anspruch nehmen. Für mich war das hier die Rettung. Versand kann ca 23€ kosten und Zoll auch ca. Ich habe Schuhe bestell, ein paar.

Date of experience: December 23, 2022
Seychelles
1 review
0 helpful votes
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Reliable Service
December 23, 2022

The Customer service staff ( especially Nica) was very helpful and provided excellent service. Thank you Nica.
Extremely satisfied.
Regards to all the staff, blessing for this festive season.

Date of experience: December 22, 2022
Engineering T. Forward2Me Rep
over a year old

Hi Venise.

Thank you so much for your feedback and for your lovely comments.
We are really pleased to hear that you were satisfied with our service and with the support that was provided to you by Nica from our Customer Experience team.
I will make sure to pass on your gratitude personally.

We look forward to offering you our shipping services again very soon.

On behalf of everyone at forward2me, we wish you and your family a very Merry Christmas and a prosperous New Year!

Kind regards,

Hayley

California
1 review
0 helpful votes
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Best service
December 22, 2022

I want to thank you for the suggestions that were made to make my packages ship out smoother and I will use your services for future purchases internationally.
Thank You again

Date of experience: December 22, 2022
Saudi Arabia
1 review
0 helpful votes
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Simply amazing
December 22, 2022

This has been the quickest delivery I have ever had to Saudi Arabia from the UK. A matter of days and not weeks

Date of experience: December 22, 2022
Australia
1 review
0 helpful votes
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This forwarding service is easy to use with a few country options in Europe and UK. I was a bit confused when the item hit the address and wanted me to upload a document before forwarding to Australia (it didn't explain what or why) but a quick Google gave me the answer - a receipt for the ATO.
Would recommend, will definitely use again

Date of experience: December 22, 2022
Engineering T. Forward2Me Rep
over a year old

Hi Ashley.

Thank you for your feedback.

We are required to recover Goods and Service Tax on behalf of the Australian Government from all customers who are shipping goods to Australia that are less than $1000 AUD total value.
Further information is also available from the FAQ's section on our website https://www.forward2me.com/australian-gst/ and from our 'Ask the Experts' page https://www.forward2me.com/ask-the-experts/

If you do have any discrepancies with the final shipping price you have been quoted from your account in comparison to the shipping price you were provided from the pricing page on our website or if you are experiencing any issues with anything from your account please do get in touch with one of our customer experience team who will be more than happy to check these details for you and clarify any questions or concerns you may have.

I hope the information I have provided to you is helpful, we hope these issues do not deter you from using our services again in the future and that you will reconsider your current rating of our services.

Kind Regards

Hayley

Germany
1 review
0 helpful votes
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Very good
December 22, 2022

Everything worked fine, delivery arrived punctually, thanks

Date of experience: December 22, 2022
Singapore
1 review
0 helpful votes
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Freight charges
January 21, 2023

Firstly shipping cost is far too expensive! And I had to pay extra GST here in my country

Date of experience: December 22, 2022
Engineering T. Forward2Me Rep
over a year old

Hi Terence.

Many thanks for your feedback.
We are required to recover GST on behalf of the Australian Government from all customers who are shipping goods to Australia that are less than $1000 AUD total value. This information is also available from the FAQ's section on our website.

Are you aware that we offer a price match guarantee?

If you can find a cheaper like for like carrier service through another forwarding service we'll refund you.
Please contact our customer experience team from [email protected] for more details or check out the page from our website.

https://www.forward2me.com/price-match-guarantee/

We would appreciate if you could reconsider your rating.

Kind Regards

Hayley

Massachusetts
1 review
0 helpful votes
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Quick and efficient!
December 22, 2022

Took 5 days from order in the UK till my parcel eventually arrived in Denmark. Very efficient and professional.

Date of experience: December 22, 2022
BN
1 review
0 helpful votes
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Recommended tip-top forwarder
December 22, 2022

A little bit of costly the rest remain perfect service

Date of experience: December 22, 2022
Engineering T. Forward2Me Rep
over a year old

Hi SR J

Many thanks for your feedback.

For the peace of mind for all of our customers, we can offer a price match guarantee.

If you can find a cheaper like for like carrier service through another forwarding service we'll refund you.
Please contact our customer experience team from [email protected] for more details or check out the page from our website.

https://www.forward2me.com/price-match-guarantee/

We would appreciate if you could reconsider your rating.

Kind Regards

Hayley

Austria
1 review
0 helpful votes
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Super perfect
December 22, 2022

Super super.perfect perfect perfect.it was helped me very fast and very successfully

Date of experience: December 21, 2022
Saudi Arabia
1 review
0 helpful votes
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Very excellent handling
January 21, 2023

Very excellent handling

I have been dealing with their offices for a long time, and the dealings are very excellent, quality of work, and speed.

Date of experience: December 21, 2022
Engineering T. Forward2Me Rep
over a year old

Hi Salm.

Many thanks for your feedback.

If you have experienced specific problems relating to your repack please provide more details and we will investigate these further.
For the peace of mind of all our customers we offer a price match guarantee. If you can find a cheaper like for like service from another forwarding service we'll refund you.
Please contact our customer experience team from [email protected] for more details or check out the page from our website.

https://www.forward2me.com/price-match-guarantee/

We would appreciate if you could reconsider your rating.

Kind Regards

Hayley

Albania
1 review
0 helpful votes
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A bit more costs that I thought :D
December 21, 2022

Everything went well and was communicated in a efficient way. A bit pricey though as I had more than double the cost of importing my 70 Pounts Order now:D

Update: This was a misstake of mine. I did not see the different shipping options that would have been cheaper.

Date of experience: December 21, 2022
Ireland
1 review
0 helpful votes
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Quick and easy
December 21, 2022

Process was very easy from start to finish and I had my package in a couple of days.

Date of experience: December 21, 2022