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Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.
Forward2Me Reviews Summary
Forward2Me has a rating of 4.4 stars from 2,241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, perfect condition and shipping options. Forward2Me ranks 3rd among Mail Forwarding sites.
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Regilyn was very patient. I had difficulty navigating the site, Regilyn at the UK warehouse in Preston was very helpful and responded to my requests for assistance with amazing patience and tact.
Hello Judy,
We would like to express our heartfelt gratitude for taking the time to leave a 5-star review for Forward2Me, specifically for Regilyn at our UK warehouse. Your feedback means a lot to us, and we are thrilled to hear about your positive experience.
Regilyn is an invaluable member of our team, and we are delighted to know that she provided you with exceptional assistance and support during your interaction. Your kind words will be shared with her and the entire team to inspire us to continue delivering top-notch service.
If you ever require our services again or have any further inquiries, please don't hesitate to reach out. We are here to make your shipping experience as seamless as possible.
Thank you once again for choosing Forward2Me. We look forward to assisting you with any future shipping needs you may have.
Best regards,
Aimee
First time using the FORWARD2ME service. Honestly liked how it gave me multiple addresses for a variety of countries. The UI is also easy to navigate and as long as your computer literate the process is easy. I thought the prices were fair for shipping and around the amount I expected. I will definitely be using this site again for package forwarding.
Hello Elizabeth,
Welcome to FORWARD2ME, and thank you for entrusting us with your package forwarding needs! We are delighted to have you as our valued customer and appreciate your fantastic 5-star review.
It's fantastic to hear that you found our platform user-friendly and that our multiple addresses for various countries met your needs. We've designed our service with convenience and accessibility in mind, and your feedback reaffirms that we're on the right track.
Our aim is to make international package forwarding as straightforward and affordable as possible, and we are thrilled that you found our pricing fair and competitive.
We're looking forward to being your go-to solution for package forwarding in the future. If you ever have questions, need assistance, or want to explore our services further, don't hesitate to get in touch. We're here to help and ensure your experience with us remains exceptional.
Thank you again for choosing FORWARD2ME, and we can't wait to assist you with your future shipping needs!
Best regards,
Aimee
2nd time using them. Great service as always. Had some issues with repacking, but got it solved relly quick. Regylin got it solved professionally.
Hello Daniels,
Thank you for your continued trust in FORWARD2ME, and we greatly appreciate your recent 5-star review. Your feedback is invaluable to us, and we're delighted to hear about your positive experience.
We understand that issues can arise from time to time, but it's our commitment to promptly resolve them and provide professional solutions that sets us apart. Regilyn is an integral part of our dedicated team, and we're thrilled to hear that she resolved your repacking concerns quickly and efficiently.
Your satisfaction is our top priority, and we're here to ensure every aspect of our service meets your expectations. If you ever have more questions, need assistance, or wish to provide further feedback, please don't hesitate to reach out. We're always here to help and enhance your experience with us.
Once again, thank you for choosing FORWARD2ME, and we look forward to assisting you with your future shipping needs.
Warm regards,
Aimee
Very good service. No problems at all. The only thing is taht you HAVE to contact customer support if you ship certain items. Would be cool to just implement the consent of shipment and fees into the website
You always assist me in my extra ordinary purchases and you always look for solutions to all of these problems,bravoooo! You have the best customer service.
Hello Betty,
We would like to extend our heartfelt thanks for your fantastic 5-star review! Your continued support and positive feedback mean the world to us.
At FORWARD2ME, we take pride in providing top-notch customer service and finding solutions to ensure your extraordinary purchases go smoothly. We're thrilled to hear that you've had a great experience with us, and your satisfaction is our ultimate goal.
If you ever have more extraordinary purchases or need assistance with anything else in the future, please don't hesitate to reach out. We'll be here to assist you every step of the way.
Once again, thank you for choosing FORWARD2ME, and we look forward to serving you again in the future.
Best regards,
Aimee
Hello Coni,
We want to extend our heartfelt thanks for providing feedback on your experience with Forward2Me. Your opinion matters to us, and we truly appreciate your time and effort in sharing it.
We're pleased to hear that your experience was okay, and we're grateful for the opportunity to assist you. Should you ever decide to use our services again, please know that we're here to make the process as smooth and efficient as possible.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we're always here to help.
Once again, thank you for choosing Forward2Me, and we look forward to serving you again whenever you're ready.
Best regards,
Aimee
Fast shipping and good interaction with customer services
I have been using this company for a long time, The service is excellent. I always recommend it to my friends and family
I have used this company to forward items that I have purchased on ebay and other places in Europe. They have free mailboxes in several cities in the EU and they combine and repack multiple packages for both safety and savings and then offer a choice of carries and shipment products that allows you to ship multiple items to the states for a fraction of what it would cost shipping each package individually to the us from where it was purchased. Most of my experience is with the main UK warehouse, and I have dealt extensively with Aimee who has always gone above and beyond to resolve any issues that have arisen. I recommend this service highly and without reservations if you purchase things frequently from different sellers/locations in Europe
Hello Steven,
Thank you so much for taking the time to share your wonderful experience with us!
It's always heartwarming to know that I have been able to provide you with exceptional service. We truly appreciate your recommendation and are delighted to be your go-to choice for shipping items from Europe to the States.
If you ever need assistance with anything else or have further questions in the future, please don't hesitate to reach out. We're here to help, and your satisfaction means the world to us!
Thank you once again for your kind words and support.
Service works well and the customer service rep, Jane, I talked to responded instantly and clearly when I needed help.
Hi Claire,
Thank you for your feedback! We take pride in providing efficient and responsive customer service, and it's wonderful to know that Jane was able to assist you promptly and clearly. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
Many thanks,
I and a question about proving my identity. The website called for a passport and a utility bill. The utility bills in this house are not in my name. Jane was able to quickly and efficiently resolve the problem.
Hi Nathan,
It's great to hear that you had a positive experience, especially when it came to resolving an issue with proving your identity.
Jane's quick and efficient assistance must have been very helpful. It's always a relief when customer support can efficiently address concerns and provide solutions.
If you have any more questions or need further assistance in the future, don't hesitate to reach out to them.
Happy Shipping!
Many thanks,
AF
Ordered laptop from amazon.de to Zagreb - any issues.
Support helped me with all my questions
Hi Maksym,
Thank you for sharing your positive experience with ordering a laptop from Amazon.de shipping to our Germany warehouse to your address at Zagreb. It's great to hear that you didn't encounter any issues during the process and that the Customer Experience team was able to assist you with your questions.
If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Many thanks,
AF
I purchased a perfume from SEPHORA.com. SEPHORA.com delivered the perfume via Uber. When I found out that the package was not delivered to Forward2me, I protested to SEPHORA.com. I then requested SEPHORA.com for photographic evidence of the Uber staff placing the perfume in front of my door. However, no photographic evidence existed. We further requested to contact the Uber staff member in charge of the delivery to confirm the delivery, but he replied, "We made the delivery. Therefore, we cannot refund the money". But then the CEO of Forward2me and Aimee proactively addressed the issue. They said that Forward2me, who is not originally responsible for compensating us, would compensate us. I was very surprised and at the same time I learned about Forward2me's sincere attitude towards their customers and their high quality service. Thank you very much. I look forward to working with you again in the future.
Jane was very knowledgeable and friendy. I wanted to purchase items from a Japanese website and have it shipped to Forward2me Japan but I was having trouble getting my name in Kana. She went above and beyond to help me. Highly recommended!
Hello Glaisa,
Thank you so much for your kind words! I'm delighted to hear that you found Jane being helpful.
We truly appreciate your recommendation, and we're here to assist you whenever you need it in the future. If you have any more questions or require further assistance, please don't hesitate to reach out.
Wishing you a wonderful experience with your purchases from Japan!
Warm regards,
Very happy with the service GIRLIE provided! My service was fast and pleasant! More importantly, the request I made was fulfilled:-)
Thanks very much!
Hello Jeffrey,
We're delighted to hear that you had such a positive experience with GIRLIE! I
We appreciate your kind words and are pleased to know that your request was fulfilled to your satisfaction.
If you ever need our services again in the future or have any further inquiries, please don't hesitate to reach out. We're here to assist you whenever you need us.
Warm regards,
AF
Forward2Me is my savior for the shopping in UK. I do buy a lot from eBay auctions and everything is getting delivered to Forward2me. They combine and ship the parcels through the courier service, which I found more reasonable. Support and Packaging team is amazing. Recently I dealt with Support person Honey and the support I got was amazing. I recommend Forward2Me for warehousing and shipping services.
Hello Neeraj,
Thank you for sharing your feedback.
Your feedback is not only helpful to others looking for similar solutions but also a testament to the quality of service that Forward2Me provides. Happy shopping and shipping, and may your experiences continue to be exceptional! It's also wonderful to hear that you had a positive interaction with their support team, particularly with Honey.
Many thanks,
AF
An incredible pair of Adidas shoes were gone in minutes from the Canadian site and I thought all hope was lost, but I received an announcement that forward2me now had a location in the US so I decided to give them a try and they did not disappoint. Ordered from Adidas US on Sept. 18th and had them on my feet Sept. 28th. Probably would have gotten here even sooner if I hadn't held things up incorrectly inputting my shipping address! A fantastic CSR, Jane, responded immediately; investigated the situation; and helped me get that sorted easy peasy. I would not hesitate to use this service again. So happy to be able to buy from the American shops I love that don't ship to Canada without having to bother friends and family South of the border!
Hi Stephanie,
Thank you for sharing your fantastic experience with us! We're happy to hear that forward2me helped you get your elusive Adidas shoes.
Jane's quick response and efficient handling of the shipping address issue certainly added to the positive experience.
We appreciate your trust in our service and are thrilled to be able to assist you in accessing American shops you love without any hassle.
If you ever need assistance again, don't hesitate to reach out. Happy shopping and enjoy your new Adidas shoes!
Cheers,
THANK YOU FORWARD2ME FOR THE HELP IN MAKING SURE THAT MY PACKAGE IS HANDLED WITH CARE. SPECIALLY OUR WAREHOUSE EXPERT SIMON FOR THE HELP IN PROFESSIONALLY REPACKING MY PACKAGE. YOU CAN *******X TRUST FORWARD2ME IN FORWARDING YOUR PACKAGE AT YOUR DOOR STEP. Xxx
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Takako,
We are thrilled to receive your 5-star review and hear about your positive experience with Forward2Me! Your satisfaction is our top priority, and we are delighted to know that we could assist you effectively.
Our team strives to provide excellent customer service, and your kind words reaffirm our commitment to serving you and our valued customers.
We are thrilled to hear that your product arrived safely and that you found our assistance helpful. Should you ever need our services again or have any questions in the future, please don't hesitate to reach out. We are here to make your shipping experience as smooth as possible.
Thank you for choosing Forward2Me, and we look forward to assisting you with any future shipping needs you may have.
Best regards,
Aimee