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Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.
Forward2Me Reviews Summary
Forward2Me has a rating of 4.5 stars from 2,230 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, perfect condition and shipping options. Forward2Me ranks 3rd among Mail Forwarding sites.
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The transport & duties cost more than the product and I was not advised before ordering. The shipping costs were triple other shippers.
Forward2Me provides exceptional customer service, effortlessly facilitating the shipment of U.S. goods abroad. Their fair pricing, efficient packaging, and swift shipping make them our go-to choice while living overseas.
Was a nice and enjoyable experience, and the customer service was good. I chose this company to send my shipment from the UK to Saudi Arabia. I appreciate the efforts of the customer service team, and special thanks to Joyce who was attentive until the package was delivered. Thank you everyone and we wish you success in customer service.
Many thanks for the 5 star review for Joyce❤️
I had no problems with the shipping and repacking of the stuff
Everything came super fast 🙏🏽
Jane managed to help and feel safe about my experience with your warehouses and provided every detail I needed
Many thanks for the 5 star review for Jane❤️
Great service! Very happy with the service.Arrived on time and was well packed.
Kat was terrific. I have never purchased goods in this manner, so I was nervous about the validity of the company, and I was concerned I wouldn't receive my package. I just paid, so I will update this review when I receive the package. Thank you Kat!
Many thanks for the 5 star review for Kat❤️
Very fast and professional service. A reliable and trusted forwarding service from Europe to Australia.
Forward2Me is so helpful to get samples out of the UK to manufacturing plants overseas. I did find Fedex to be slower but easier than DHL. I will continue to utilize this service on a regular basis.
Always efficient, punctual and helpful, really the best service.
I used the Forward2Me service after ordering something from Germany that I couldn't get in my country. I must admit to being a little apprehensive at first as I've never used such a service before, but it far surpassed my expectations.
My package was received, processed and put in the hands of the courier within about 36 hours. It was an incredibly quick turnaround and because of this I received my item well ahead of the estimated timeframe.
The Forward2Me website is easy to use and communication is good.
An honest and reliable service provided and I'll be using them again for online purchases.
The shipment was early, too, and the bundling request arrived immediately, too.
But an amount of money is slightly high generally.
Hi Naoto,
Thanks for the feedback and 4 star review.
I believe you have requested a combine and repack for your multiple packages, reducing the cost of shipping.
The cost of shipping is generally calculated by the amount of space that your shipment occupies, rather than the actual weight. This is called the volumetric weight. All couriers (examples: DHL and TNT) use the volumetric weight to calculate their shipping prices. However, if the actual weight is more than this volumetric weight then the shipping price is calculated using this actual weight.
I see on this occasion the volumetric weight is higher than the actual weight so the shipping fees are calculated on the higher volumetric weight 2.54 kg.
At Forward2me, our commitment is to make sure your shipping process is seamless, clear, and stress-free.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Many thanks,
Forward2me
Speed in responding and solving the problem.
I would like to thank Ms. Honey for following the subject, and for upscale dealing.
Regards
The service offered by Forward2Me is absolutely useful and efficient - but quite expensive.
Hi Martin,
Thanks for the 4 star review.
We understand you have placed an order for alcohol from our UK warehouse. At this time, we are only authorized to ship alcohol using DHL.
The shipping cost is calculated based on the actual weight of your order, which is 3.62 kg.
We are continously improving our services. Thank you for your understanding.
Best regards,
Forward2me
Very fast and correct services! I have had several deliveries through Forward2me (warehouse Preston) and all received properly in time. They also have an excellent and fast customer service, many thanks to Regilyn!
Many thanks for the 5 star review for Regilyn❤️
The live chat section helps a lot in preparing my packages
I would like to thank Regilon in Japan warehouse for their help
Many thanks for the 5 star review for Regilyn❤️
First time using the service and had some questions Regilyn from the German warehouse was very helpful and prompt in explaining and showing me! Highly recommend them as a forwarding service!
Many thanks for the 5 star review for Regilyn❤️
I found forward2me online and decided to give it a shot as I was desperately needing to shop from some UK stores and have the items shipped to me in the US. This is now my 3rd time using them and I am delighted with the service they offer. From the invoice loading/processing to getting my shipment ready on the same day it was delivered to them, without forgetting the customer service chat through WhatsApp. Everything is first class and deserves the money being paid.
Thank you so much for your wonderful feedback! It's great to know that our quick invoice processing, same-day shipment preparation, and customer service via WhatsApp have met your expectations.
If you ever need any further assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Once my order arrived at forward2me it was dispatched to me the following day. Was very pleased with the turn around, will definitely use this service again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ahmedzaki,
Thanks for the feedback.
I see that you have shipped from our Germany warehouse and the actual weight of your shipment is 40.48 kg.
The cost of shipping is generally calculated by the amount of space that your shipment occupies, rather than the actual weight. This is called the volumetric weight. All couriers (examples: DHL and TNT) use the volumetric weight to calculate their shipping prices. However, if the actual weight is more than this volumetric weight then the shipping price is calculated using this actual weight. Please check this FAQ link here https://forward2me.zendesk.com/hc/en-gb/articles/360013950960-What-is-volumetric-weight-and-how-will-it-affect-me?
At Forward2me, our commitment is to make sure your shipping process is seamless, clear, and stress-free.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Kind Regards,
Forward2me