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Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.
Forward2Me Reviews Summary
Forward2Me has a rating of 4.4 stars from 2,241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, perfect condition and shipping options. Forward2Me ranks 3rd among Mail Forwarding sites.
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There were a few things I didn't understand and when I asked questions they were answered very thoroughly.
Thanks to Julie for responding!
Joyce was great, provided step by step instructions for my query, resolved in a matter of minutes.
Great service.
Many thanks for the 5 star review for Joyce❤️
I had to pay the delivery on your website. And I had to pay while it arrived
Hi Petar,
Thanks for the feedback.
When importing goods from another country, it's important to understand that customs regulations usually require taxes to be applied to the items. These taxes are necessary for the smooth clearance of your package through customs. The specific charges can vary depending on the value of the items in the packages.
The fees you’ve paid to forward2me cover a variety of services, including the acceptance of your parcel, any necessary repackaging, and the completion of required export documentation to facilitate the shipment of your goods from the UK.
However, it's essential to note that these fees do not include any potential import duties or taxes, brokerage fees that might be applicable when bringing the goods into your country.
For more detailed information, please refer to our FAQ section by following this link: https://forward2me.zendesk.com/hc/en-gb/articles/360014012079-Do-shipping-rates-include-duty-charges-and-taxes-
We have also outlined this under Terms of Trade 8 International Deliveries https://www.forward2me.com/terms-of-trade/ 8.2 Goods you require us to send through the Services may be subject to import duties and taxes. You will be responsible for these. We have no control over such charges and cannot advise you as to what they may be, although your local customs office may be able to assist.
I hope this clarifies and if you require further information please let us know.
Many thanks,
Forward2me
I have a good experience with this company. Amazing support, good and quick comunication. Package arrived in good conditions (U.S). My support buddy was Joyce.
Many thanks for the 5 star review for Joyce❤️
Joyce in the UK warehouse was really helpful and quick to answer questions. I will use forward2me again - great experience!
Many thanks for the 5 star review for Joyce❤️
I've been communicating with Joyce through email for a while now and anytime I have a question she is very helpful, kind, and is able to provide clear answers. I really have appreciated help with using forward2me.
Many thanks for the 5 star review for Joyce❤️
The best service and very fast shipping. Never any trubbel and delivers very good value and service.
Many thanks for the 5 star review. 😊
The process worked ordering the item and it was delivered to my Forward2Me address in Germany.
I chose UPS as the courier as they said it would be delivered to my address in England in 3-5 working days. It actually took double that time. It seemed to spend a week in Poland.
I cannot hold Forward2Me responsible for the delay.
Many thanks for the 4 star review. 😊
Now Shop and Ship is no longer working in Bahrain. This forward2me was suggested as another option. It was excellent and quick. Would recommend.
Many thanks for the 5 star review. 😊
A customer service representative named JANE really helped me resolve my worries regarding my shipment and the payment process. They were quick to respond and very clear and helpful.
Many thanks for the 5 star review for Jane❤️
Shipping princes are the best. And the possibility to upload invoices with the parcel makes customns clearing automatic, witthout other communication with customs office.
Many thanks for the 5 star review. 😊
The agent was very friendly, helpful, and his attention was precise and effective.
Many thanks for the 5 star review. 😊
After requesting for information about the package I was trying to locate, Honey was able to sort out my package, identify it and allocated it under my inbox/account number.
And pretty fast too.
Many thanks for the 5 star review for Honey. ❤️
I recently used Forward2me for shipping some items from the Germany to the UK, and I couldn't be happier with the service I received. From start to finish, the process was seamless and efficient. The website was easy to navigate, and the pricing was transparent. The package arrived quickly and in perfect condition. Customer service was also excellent - they were responsive and helpful whenever I had a question. I would highly recommend Forward2me to anyone looking for a reliable and trustworthy forwarding service. Thank you for a job well done!
Thank you for your continued trust in forward2me! We're delighted to hear that you've had positive experiences with our service, especially when combining shipments for cost efficiency
Jane on the customer team is fantastic. Excellent follow-up, answers questions with relevant info, and is a generally a great representative of the Forward2me team. 5-stars!
Many thanks for the 5 star review for Joyce❤️
My second time using Forward2me and im more than happy with the service i received.
The service from the UK warehouse is great from staff working at the warehouse to Joyce and Jane at customer service who kept me updated and was quick to assist when i had any questions.
Thanks for quick and efficient service guys!
Many thanks for the 5 star review for Regilyn and Jane❤️
Used them to reship a small, fragile antique from UK to United States, there were very fast and efficient and price was reasonable. Would definitely use again.
Many thanks for the 5 star review. 😊
Quick and trustworthy
But i don't understand why i need to write minimum 50 characters.
Many thanks for the 5 star review. 😊
Excellent customer support by NICA but laborious process to get the package actually shipped to me because of Germany regulations and the nature of my package
Many thanks for the 5 star review for Nica❤️
Það var búið að mæla með því að ég notaði þetta fyritæki sem milligönguaðila fra Bandaríkjunum til Íslands og gerði ég það með mjög góðum árangri. Joyce í þjónustuverinu aðstoðaði mig framúrskarandi vel.
Many thanks for the 5 star review for Joyce❤️
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Many thanks for the 5 star review for Julie❤️