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Footwear etc.

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.

Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)

Additionally, we never stop searching for the most comfortable and fashionable footwear from around...


footwearetc.com
Founded in 1986
San Jose, California, United States
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Footwear etc. Reviews Summary

Footwear etc. has a rating of 4.8 stars from 1,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and timely manner. Footwear etc. ranks 10th among Shoes sites.

service
122
value
563
shipping
563
returns
2
quality
572
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10,513 reviews

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Texas
1 review
0 helpful votes
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Good service
May 25, 2022

Good service. Just not standard sizing for the product ordered.

Date of experience: May 24, 2022
California
1 review
0 helpful votes
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Good service
May 24, 2022

People in the store are fantastic. I love that they know about the different types of shoes and help you put the shoes on and help with the fit.

Date of experience: May 24, 2022
Illinois
1 review
0 helpful votes
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Good service
May 21, 2022

I was very pleased with the service I received. The only thing I would suggest is to send an email or something confirming shipment. I placed my order, but had no way I could find to track it.

Date of experience: May 21, 2022
Oregon
1 review
0 helpful votes
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Footwear etc... nice experience
May 19, 2022

First time ordering from Footwear Etc. No issues, unfortunately, I had to return the sandal it was to large I sent them back immediately. You do have to pay for your return.

Date of experience: May 19, 2022
New York
1 review
0 helpful votes
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I was looking for a specific wide New Balance sneaker for my daughter and found it easily on your site.

Date of experience: May 19, 2022
California
1 review
0 helpful votes
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Delivery
May 18, 2022

Came early than expected! Although sole a little bit dirty, seemed like it was already tried and slipped on, but overall it was a great product.

Date of experience: May 17, 2022
Florida
1 review
0 helpful votes
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Richard Durbin
May 16, 2022

Very comfortable, no issues with the shoes so far they seem very durable, getting them was so easy and did not have to drive and wait anywhere

Date of experience: May 16, 2022
Texas
1 review
0 helpful votes
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Super
May 9, 2022

Speedy checkout. Fast delivery. Quality product at a good price.

Date of experience: May 8, 2022
Virginia
1 review
0 helpful votes
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Very satisfied customer!
May 4, 2022

Excellent website and inventory. Found the shoes I was looking for in the right size and color! The delivery was as expected. I sent an inquiry and received a quick response.

Date of experience: May 4, 2022
North Carolina
1 review
0 helpful votes
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Everything was great
May 2, 2022

Quick and easy. Only wish I would have know when the were shipped

Date of experience: May 2, 2022
Connecticut
1 review
0 helpful votes
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I'm very happy with my purchase.
April 29, 2022

Price was good, shipping was quick, and communication great making for super easy transaction. Look forward to doing business with you again

Date of experience: April 29, 2022
Montana
3 reviews
0 helpful votes
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Delighted with "Wide"
April 28, 2022

I'm very pleased that I found this shoe in "Wide." Thank you

Date of experience: April 27, 2022
California
1 review
0 helpful votes
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Great experience
April 24, 2022

Easy website to use, what I wanted was easy to find.

Date of experience: April 24, 2022
California
2 reviews
0 helpful votes
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Favorite Sandals
April 18, 2022

Good variety of shoes and sandals. Coupon was easy to use. Great value.

Date of experience: April 17, 2022
Michigan
1 review
0 helpful votes
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Satisfy customer
April 17, 2022

Good, but it would be better with a coupon. Please send me coupons for future purchases. Thank you

Date of experience: April 17, 2022
Michigan
1 review
0 helpful votes
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Excellent. Thank you!
April 11, 2022

The online process was very easy, well organized, etc.

Date of experience: April 11, 2022
Pakistan
8 reviews
2 helpful votes
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Totally very good experience. On time delivery, new product with original box, very good service.
Also very good communication.

Date of experience: April 8, 2022
California
1 review
0 helpful votes
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Excellent. The website works well, and I found the style and color I wanted.

Date of experience: April 3, 2022
California
1 review
0 helpful votes
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Great experience
March 31, 2022

Fast & easy... received my order super fast & the shopping cost was very reasonable too!

Date of experience: March 31, 2022
Massachusetts
1 review
0 helpful votes
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Great Easy Shopping..
March 30, 2022

Great Easy Shopping. Have good supply of sizes. Love the shoes

Date of experience: March 30, 2022