On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around...
Footwear etc. Reviews Summary
Footwear etc. has a rating of 4.8 stars from 1,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and timely manner. Footwear etc. ranks 10th among Shoes sites.
Instant Feedback
We monitor reviews for authenticity
This is my second pair of Glycerin model Brooks shoes. I prefer this model because it fits so well, good looking
Very clear directions and the nice email reminder to complete my purchase.
Easy to order and I found the right color and size.
Great, you had what I wanted in my size. Good tracking of the package, as well as follow up.
Footwear etc. sells quality shoes that are never a disappointment. Their selection is great for styles, colors and sizes. The website is easy to navigate with filters that display exactly what you are searching for.
Overall pleased with purchase and delivery came on time and item as accepted. As described in the description and pictures on the website.
Great summer top. Light weight and loose fitting. Perfect top with jeans or capris. I wear a size 14 top and the L fits with plenty of room.
Ordering and receiving was fine. Unfortunately the sandal was too uncomfortable for me to keep and wear. I will say the return process was very smooth, so in that sense it was all good :). I have very tricky feet, so this isn't the first time I have not been able to keep a shoe/sandal ordered online. (Not tried on prior to receiving).
Footwear site had easy shopping and fast shipping! I was very pleased with my experience.
Easy access to site. Item desired in stock! Easy check out. Free shipping! Footwear online easy to view, use. Efficient confirmation, tracking, delivery!
Great ease of the check out process, very fast delivery, I will order again!
Saw the product on the website and placed order. I like the brand.
Ordering was easy and the quick shipment and receiving was a bonus
Love love love the shoes would get more and am so happy
Es raro encontrar este tipo de servicio en otras tiendas online. Descripción detallada de los productos. Gran embalaje. Entrega rápida.
I discovered Footwear etc while looking for a particular Vionic shoe I was having trouble finding. They had it in stock and shipped almost immediately. I received my shoes in 2 days in perfect condition.
Great quick experience. Nothing else to say. Nothing else to say
Easy to use Amazon pay and shipping address
I order to online Footwear website to easy way to buy shoes and fast shipping available to on this company. This shoes feeling very well to my foot.
This is the first time I have purchased shoes online. I was very happy with my purchase. It did help that I have purchased the brand before so I knew the size would be correct.
Encinitas store Customer Service and online store is great and so is follow up. They carry quality shoes only.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members