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From the business
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around...
Footwear etc. Reviews Summary
Footwear etc. has a rating of 4.8 stars from 1,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and timely manner. Footwear etc. ranks 10th among Shoes sites.
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Glad I found a place to order them from home! They fit as good as all my other pairs!
I when I asked online for it my earned discount was applied immediately
I wish I could have had access to my Footwear account to apply a discount toward my order.
By chance was searching for a particular brand and size and your website provided it!
I did not use the return exchange/I returned the sandals that were too small. Then I noticed the correct size so I ordered them
First time I've used the return/exchange - so hopefully it works.
Easy and pleasurable experience, will return in the future
Love you Footwear! Wish I lived closer by, and I would have come in to pick them up myself. I
Just ordered for the first time- shoes arrived within a reasonable timeframe!
It was easy and efficient. I got exactly what I ordered and it was delivered promptly.
Better than usual. My size was available and the check-out process went smoothly.
Customer service fixed my log in so i could use my rewards for online shopping. Free store pick up is good
Thank you for Apple Pay and PayPal options. All the shopping and shipping experience was fine. Unfortunately, the shoes were way to big and slipped off my feet. I loved the shoe, it just didn't fit.
Thanks for your great service and good customer service and great quality
I am satisfied with the purchases in your store
Order went well - now will wait to see if the package arrives timely and intact with the correct item
So far so good. Can't wait to take my shoes on many trail adventures.
I started as an in-store customer, but moved away, so I have been a customer for long time. So glad you have the option of ordering on-line, in the last 5 years your site has improved!
East to use and quick notification after purchase! Shipped quickly! Lots of colors and choices in the shoe we wanted!
Very easy to find the shoe I was looking for. Easy checkout and quick delivery.
Easy to navigate Good return policy. Appreciate the free shipping. Quick delivery time.
Very fast and easy. No tax and free shipping are a bonus! My beautiful boots arrived right on time, and I am delighted to have them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members