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Footwear etc.

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.

Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)

Additionally, we never stop searching for the most comfortable and fashionable footwear from around...


footwearetc.com
Founded in 1986
San Jose, California, United States
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Footwear etc. Reviews Summary

Footwear etc. has a rating of 4.8 stars from 1,477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and timely manner. Footwear etc. ranks 10th among Shoes sites.

service
124
value
563
shipping
563
returns
2
quality
572
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10,518 reviews

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California
1 review
0 helpful votes
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Beanies
October 10, 2023

The order delivery process was quick and that is Superb!

Date of experience: October 9, 2023
Indiana
1 review
0 helpful votes
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Amazing Company
October 9, 2023

I would definitely order from this company again Thank you

Date of experience: October 9, 2023
Massachusetts
1 review
0 helpful votes
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Beautiful shoes, but were too small so I need to exchange them. I have had other Rieker shoes in this size before which were just fine, so it looks like the sizing might vary according to the type of shoe.

Date of experience: October 6, 2023
Indiana
1 review
0 helpful votes
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Excellent
October 1, 2023
Updated review

Definitely recommend Footwear.User friendly website. Offering excellent brands and good prices.

Date of experience: October 1, 2023

Very user friendly web site
November 5, 2022
Previous review

Very user friendly web site

Date of experience: November 5, 2022
Texas
1 review
0 helpful votes
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I like the shoes
September 29, 2023

Like the service and good quality shoes for my mom that is disable

Date of experience: September 29, 2023
South Carolina
1 review
0 helpful votes
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Very good
September 28, 2023

No problem got them in plenty of time. Love this new shoes.

Date of experience: September 28, 2023
Illinois
1 review
0 helpful votes
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Intuative
September 27, 2023

We had difficulty finding this shoe in the right size. My husband has 4E feet, which often limits his options in quality shoes. He's new to the Hoka brand, and I finally convinced him to try them. Then, as luck would have it, we couldn't find any in extra wide to try. He tried the wide on in a local sporting goods store, and they were too snug. We searched high and low and finally found this gem.

Date of experience: September 27, 2023
Kansas
1 review
0 helpful votes
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Great Boots!
September 25, 2023

Already own one pair. Love the price and the quality.

Date of experience: September 24, 2023
New York
1 review
0 helpful votes
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Great site for shoes
September 23, 2023

I found a hard to find pair of shoes and they were perfect! Fast and easy shipping. Great experience!

Date of experience: September 22, 2023
Michigan
1 review
0 helpful votes
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Quick and easy
September 20, 2023

They are reasonable and they get the item to you when u need it.

Date of experience: September 20, 2023
Utah
1 review
0 helpful votes
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Wide shoes
September 18, 2023

The shoes were too wide. Ordering through Footwear was great and the price was lowest I could find.

Date of experience: September 17, 2023
Illinois
1 review
0 helpful votes
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First time shopper at Footwear
September 12, 2023

I ordered the shoes and got them. I have no complaints.

Date of experience: September 12, 2023
Alabama
1 review
0 helpful votes
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Love it
September 10, 2023

Great shoe, great price very happy I found this site

Date of experience: September 10, 2023
California
2 reviews
0 helpful votes
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Best service and selection
September 10, 2023

I love Footwear Inc. and am lucky enough to have a physical store nearby too. They offer best selection of supportive and attractive shoes and have excellent sales. Great service too!

Date of experience: September 10, 2023
Canada
2 reviews
0 helpful votes
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Awesome customer service!
September 9, 2023

Footwear Etc. went above and beyond in their customer service to me! Highly recommend them.

Date of experience: September 9, 2023
Pennsylvania
1 review
0 helpful votes
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Walking on clouds
August 30, 2023

Im a tech in a pharmacy. Always pn my feet. I have sciatica and flat feet. With these sneakers i am able to work a 12 hr shift and not feel overwhelmed.

Date of experience: August 30, 2023
South Carolina
1 review
0 helpful votes
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Great
August 29, 2023

Great place to shop. Always making sure orders delivered and in timely manner.

Date of experience: August 29, 2023
California
1 review
0 helpful votes
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Great shoe
August 24, 2023

Fast shipping and great prices! Had the exact shoes I was looking for.

Date of experience: August 24, 2023
Tennessee
1 review
0 helpful votes
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Good shoe selection
August 24, 2023

The shoes arrived in a timely manner and were carefully packed.

Date of experience: August 23, 2023
Wisconsin
1 review
0 helpful votes
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I love these sandals
August 22, 2023

I love these sandals. When you can wear them all day the first time you put them on speaks volumes.

Date of experience: August 22, 2023