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Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around...
Footwear etc. has a rating of 4.8 stars from 1,477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and timely manner. Footwear etc. ranks 10th among Shoes sites.
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I went on website which had many selections. I chose one which is not readily available in my area. The shoes arrived in just a few days, even earlier than I was expecting. Shoes are great, right size, right color!
I called and received excellent customer service and the shoes arrived within one week. Thank you!
These shoes are very comfortable and provide good arch support. The bonus is that they are actually a cute pair of shoes:)
They do run a half size too big, so order down.
I love this brand of shoes. I hope they come in other colors like black and white. I hope the Bondi 7s never go away and please have them bring them back in black and white.
I buy most of my shoes here.Great selection and very helpful staff. This last order I placed online and received it quickly. Returns are easy, if needed.
I ordered a pair of sandals and boots. The sandals were great. I was not happy with the look of the boots so i went to the LG store to see if I liked something better. I found to styles that I was interested in trying. They were ordered and I was called when they came in. I chose one and returned the original. The whole experience was very easy and everyone was very accomodating. I would order again on line with no fear of being stuck with something I wasn't completely satisfied with.
Good selection, helpful, knowledgeable staff. Always fun to come to this store, and they are happy to order for you.
Ordered these online. They arrive on time. I wear them all the time I am at home.
Love the store and products. I went to the store looking for shoes and inserts to help with my plantar fasciitis issues for a trip with a lot of walking.
I tried another, less expensive Footwear insert, and it just wasn't as comfortable as this one - the customer service team was super helpful in coordinating a return and refund so I could get the exact support I needed.
Material and cut is very nice. Casual work to evening wear transition - good choice
Ordered shoes and they came in a reasonable amount of time.
This my second pair of Regarde le Ciel boots. They are excellent quality, soft beautiful leather & are very comfortable the minute I put them on. I might be getting a 3rd pair!
First time wearing these insert. I have noticed a difference in my morning walks. 👍🏻🙏🏽 Thank you!
I buy online from Footwear Etc for many of my shoes. The company is very dependable and there is never a problem in returning. The shoes they carry not all stores carry and they have a wide variety of walking shoes along with dress shoes that are comfortable and stable for walking. I highly recommend this company.
The shoes I buy from Footwear are always very comfortable.
I have worn these orthotics before and had trouble finding my size. Footwear etc. has good value products and quick shipping.
I will purchase from them again.
Answer: Hello Jean, Our transit times vary but range between 5-7 days depending on the destination. As for our return policy we are proud to offer our Easy 30-Day Return Policy: Products in new, unworn condition can be returned for a refund for up to 30 days from the original date of purchase. For shipped orders, this 30-day window begins on the day of order delivery. Thank you Footwear etc
Answer: Hello Jean, Which sandals are you referring to? Please email us at [email protected] or call 858-613-1221 to speak to the Rancho Bernardo store directly to see if they have what you are looking for, or if we need to bring them in from another one of our locations for you to pick it up in Rancho Bernardo. If you prefer to purchase online, you can do a 'buy online and pick up in store' option, but if it's in a store not near RB, it will say it will have to be shipped.
Answer: Hello Ganga, thanks for reaching out! It looks like the Men's Hoka Bondi 9 Drizzle/Downpour Mesh isn't available in the size 7 wide.

