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Ferns N Petals (FNP) Reviews Summary
The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.
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Best app For national and international delivery of gifts. But some what costly. Very much reliable app
It's simple awesome to surprise our loved ones being anywhere just loved it... Frst time planned something n it got success n bright happiness to my bro.
I like the delivery and payment process. But not as the pictures that my brother send me of the bouquet is too good. Overall I like it..
Paid for a big books of roses and no roses delivered... Just chocolates in a piece of foam.
Chocolates in second arrangement we're explored!
Picture 1 and 2 is got we got... Picture 3 is what I paid!
Shady company... Stay aware
Excellent Professional service at the stipulated time, very happy to know that everything from the order till delivery was a kingly service, thank you again and wish you the best in your continuous work and efforts.
Great service, on time delivery, no fuss booking online. I always use Ferns & Petals as no other provider does it better than them. Keep up the good work.
Jenny John Wesley
Australia
They just not only have a huge variety of cake designs but also 5 to 6 flavours to choose from. So when you select a design of the cake you also get to choose the flavour of it at a reasonable price. I am just so amazed.
You've helped me get closer to the Love of my Life and for this, ill love you very much FOREVER.
Thanks Dearest FnP
FnP is Very reliable. Hassle free. I can totally trust them.
Had tried Phoolwala.com for a change. Failed miserably. They didn't even deliver my order. Nobody is answering from customer care. Phoolwala.com sucks! Always stick to FNP
Never expected this kind of service from ferns n petals. They surprised me, brought smile n happiness with their product, service n delivery.
Ferns n petals has made today a memorable day for me n my wife being at 3500km far... thank you. Best n reliable, trustworthy service by ferns n petals... we always trut it...
The process was smooth and customer friendly. Delivery well excuted. The range was satisfactory with reasonable prices
Had a worst experience with these guys. I would never recommend this service to anyone. I've ordered sequin cushion on 9th feb and they have promised us that this product will be surely delivered on 13th feb but they didn't deliver. We tried to contact customer service team and they put me on hold for long time and phone got cut off. Now they sent me text saying the product will be delivered by 15th feb. It's so disgusting. I'm so disappointed with this company.
Fresh flowers with fresh yum cake was delivered well within time, I did not have to call them once for the delivery and I was updated regularly through SMS and email regarding the status. Thanks to Ferns and Petals
FnP delivered a birthday gift 3 days ahead of the birthday. Worse, the greetings card that was supposed to come with the gift was not there.
Timely delivery. Good products and value for money. The flowers and cake that I ordered were exceptional. Everyone just loved it.
The worse online gift company ever, overcharged me for midnight express delivery and the courier guy came in the afternoon to deliver gift... and the customer service executive is very very rude who doesn't even think that they are having this attitude against an order we placed with our hard earned money.
From the business
Flowers, Gifts & Cakes - We promise a delivery in 4 hours across India with FREE shipping! Order from Ferns N Petals, India's largest online florist catering to personal, corporate floral & gifting needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members