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The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.
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Reached the recipient in time as per schedule. It was appreciated and liked. I have another order to be placed for an anniversary.
Good work & thnk you for make our spacial day... i'm like the app & your business... keep it up... farn & patal.
I placed an order just 3 hours ago. I was worried about delivery but it was shockingly on time. You guyz are amazing. Thank you so much.
Awesome website to send happiness to your family and friends. Most amazing part it if you request them, they will help you always.
The cake was fresh nd the taste was delicious. Service was also good. Thank You soo much Ferns N Petals you made my day.
I have used fnp multiple times and been satisfied mostly. Thank you fnp! Will suggest if you could use your network to deliver orders to many people on some special occasions.
Cake and gift was just awesome. It was just same as it shown in the picture. Really appreciated. I am very happy. Thank u so much for made our birthday so special and beautiful with loving cake. Cake taste was also Suprb..
Pathetic service. Never order from here, they never deliver on time and then give lame excuses. There is no point in delevering gift days after occasion. You will be charged same for even next day delivery. Worst service ever seen. No professionalism, no work ethics. If you cannot delivery the order on time, have the decency to refund the money back. Never going to use this again.
I received a very cheap and poor quality product. Even customising it thoroughly you get poor print dimensions on the mug and quality of the print is pathetic! The way you'll customise it doesn't matter, because they will do print it only the way they want and not according to your customisation. Definitely won't recommend this site.
One of the best company in the field of delivering cakes and flowers and other exceptional gifts for all occasions, they also have the best customer service and professional staff.
Thank you so much guys for making this occasion wonderful and cherishing.
Keep up the good work.
I ordered always gift for bday or anniversary for my family members cake would be the best & fresh which is really appreciable. Just you people need to add options of more gifts.
Best service, good response on phone calls, everything was on time and perfect. Really helpful website to deliver something even from outside of India. Provided all information about order time to time.
I send gift for my sis. But when they received it's in very bad condition. Last time everything was good that's why i wanna to send again by your site. But i feel very disappointed. I spend money and what i will get. Even my sis felt very bad in front of her in laws. Please do some action on this. They send pics to me. I attached. This was the issue with my gift. I complaint for it four times but i will get answer do it with registered E-mail & also we didn't find your order how it possible? Now without any action they closed the issue. We people spend money for happiness of ours special occasions. I attached all the pics.
The best online site. Very quick response. Product worth the value. I am sooo thankful to them. They made all efforts to make sure I receive the product in time
Choosing ferns and petals is one of the best decisions I have made. I have been continuously shopping some or the other products from this site and I must say all the products I have purchased till now has been very satisfactory and value for money.
I loved them all. Keep it up ferns and petals team. Good work
Thank you so much for making my specials moments more special with your wonderful service..
Very bad experience ordering my mothers birthday cake through fnp. The product delivered is nothing as shown on site. First they denied that I made the payment, didnt do the delivery on the day (it was a birthday cake), then after lot of following up they deliver this horrible thing all messed up.
Just a bunch of money grabbers.
Received the order on time(midnight delivery). Professionalism was show cased by fnp in the way the product was packed and handled. Thank you fnp..
Unacceptable and $#*!ty service. Will never buy from the again. I have had late deliveries twice on my orders. I will never buy from them and encourage everyone to not either. If you get it on time, you are lucky. With birthday gifts though, don't try your luck and order from somewhere reliable. UNPROFESSIONAL, UNACCEPTABLE, UNRELIABLE is all I can say
Really happy with the availability of good cakes in small towns... I appreciate the taste and service given by fnp
Ordered a cake for my sisters birthday from the Uk. Very easy checkout, ordering process. The cake was wonderful and was greatly appreciated. Really good service and the cake arrived well on time! Keep up the good service.
Answer: Don't order with them. They will take your money and then ignore you and give you all stories of why it couldn't be delivered. Rather go to another website. They are also handing out 20% discount vouchers for reviews, so all of these 5 start reviews cannot be trusted at all!
Answer: 100 percent secure by online booking and payment. Friendly booking steps. Overall nice
Answer: I can't say if they are fraud or not, but their service is terrible. Only 2/4 of my orders were delivered. Their customer service is non-existent. Just ignore the emails and mark it as spam. Don't order with them. Avoid!
Answer: A complete scam. They sell used old flowers. Never deliver as shown in pics. Their partners gate them as not paid well.
Answer: They are just there - Just a click on site, they get connected on call like a Ginnie :) And the tickets raised are addressed spontaneously and addressed and closed.
Flowers, Gifts & Cakes - We promise a delivery in 4 hours across India with FREE shipping! Order from Ferns N Petals, India's largest online florist catering to personal, corporate floral & gifting needs.

